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Director of retail operations vs operations manager

The differences between directors of retail operations and operations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director of retail operations and an operations manager. Additionally, a director of retail operations has an average salary of $108,032, which is higher than the $76,894 average annual salary of an operations manager.

The top three skills for a director of retail operations include retail operations, business development and project management. The most important skills for an operations manager are customer service, logistics, and continuous improvement.

Director of retail operations vs operations manager overview

Director Of Retail OperationsOperations Manager
Yearly salary$108,032$76,894
Hourly rate$51.94$36.97
Growth rate6%6%
Number of jobs153,695343,868
Job satisfaction-5
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 62%
Average age4444
Years of experience66

What does a director of retail operations do?

A director of retail operations spearheads and oversees the overall retail functions of a company. It is their duty to manage employees, set goals and budgets, establish guidelines and timelines, streamline roadmaps, gather and analyze data to identify the strengths and weaknesses of operations, develop solutions against vulnerable areas, and create strategies to optimize the workflow and the performance of the workforce. Moreover, as a director, it is essential to lead and encourage staff to reach goals while enforcing the company's policies and regulations, implementing new ones as necessary.

What does an operations manager do?

Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.

Director of retail operations vs operations manager salary

Directors of retail operations and operations managers have different pay scales, as shown below.

Director Of Retail OperationsOperations Manager
Average salary$108,032$76,894
Salary rangeBetween $72,000 And $161,000Between $47,000 And $123,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew JerseyDelaware
Best paying companyDoorDashMcKinsey & Company Inc
Best paying industryFinanceTechnology

Differences between director of retail operations and operations manager education

There are a few differences between a director of retail operations and an operations manager in terms of educational background:

Director Of Retail OperationsOperations Manager
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Director of retail operations vs operations manager demographics

Here are the differences between directors of retail operations' and operations managers' demographics:

Director Of Retail OperationsOperations Manager
Average age4444
Gender ratioMale, 67.4% Female, 32.6%Male, 69.4% Female, 30.6%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between director of retail operations and operations manager duties and responsibilities

Director of retail operations example responsibilities.

  • Lead cross-functional process improvement teams to identify, recommend and implement changes to enhance billing system and POS system response times.
  • Provide leadership to manufacturing organization by aligning overall KPIs to achieve near term and long term business objectives.
  • Research technology options and cost-effectively procure and execute a solid new POS system.
  • Leverage extensive technical subject matter expertise to evaluate and improve image quality; develop models to demonstrate improvements in establish KPIs.
  • Surpass all EBITDA projections and maximize incremental revenues through operating cost containment and labor controls.

Operations manager example responsibilities.

  • Manage and lead operations that include performance management, organizational development, employment compliance, employee relations, payroll management.
  • Manage 2HVAC system retrofit replacement teams.
  • Manage all invoices, A/P, A/R and other accounting duties.
  • Manage computer operation teams supporting propriety and DoD programs at the Lewisville site.
  • Manage 45 person division and day to day operations of scheduling, communications, A/R, A/P and customer care.
  • Manage the export booking and documentation department ensuring smooth on-time delivery.
  • Show more

Director of retail operations vs operations manager skills

Common director of retail operations skills
  • Retail Operations, 24%
  • Business Development, 22%
  • Project Management, 5%
  • POS, 4%
  • Store Operations, 3%
  • Direct Reports, 3%
Common operations manager skills
  • Customer Service, 23%
  • Logistics, 7%
  • Continuous Improvement, 6%
  • Payroll, 5%
  • Project Management, 4%
  • Process Improvement, 4%

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