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Director of retail operations vs retail operation manager

The differences between directors of retail operations and retail operation managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director of retail operations and a retail operation manager. Additionally, a director of retail operations has an average salary of $108,032, which is higher than the $76,518 average annual salary of a retail operation manager.

The top three skills for a director of retail operations include retail operations, business development and project management. The most important skills for a retail operation manager are POS, retail operations, and payroll.

Director of retail operations vs retail operation manager overview

Director Of Retail OperationsRetail Operation Manager
Yearly salary$108,032$76,518
Hourly rate$51.94$36.79
Growth rate6%6%
Number of jobs153,695408,776
Job satisfaction--
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 66%
Average age4444
Years of experience66

What does a director of retail operations do?

A director of retail operations spearheads and oversees the overall retail functions of a company. It is their duty to manage employees, set goals and budgets, establish guidelines and timelines, streamline roadmaps, gather and analyze data to identify the strengths and weaknesses of operations, develop solutions against vulnerable areas, and create strategies to optimize the workflow and the performance of the workforce. Moreover, as a director, it is essential to lead and encourage staff to reach goals while enforcing the company's policies and regulations, implementing new ones as necessary.

What does a retail operation manager do?

A retail operation manager is an individual who is responsible for managing the daily operations of retail stores while maintaining their physical space tidy and organized. Retail operation manager must ensure proper staffing at all stores as well as train employees to enhance their job performance and retention. They are required to conduct inventory analysis to ensure optimal stock levels. Retail operation managers must also visit retail locations so that they can evaluate the sales performance and level of customer satisfaction of each store.

Director of retail operations vs retail operation manager salary

Directors of retail operations and retail operation managers have different pay scales, as shown below.

Director Of Retail OperationsRetail Operation Manager
Average salary$108,032$76,518
Salary rangeBetween $72,000 And $161,000Between $47,000 And $124,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateNew JerseyConnecticut
Best paying companyDoorDashAccenture
Best paying industryFinance-

Differences between director of retail operations and retail operation manager education

There are a few differences between a director of retail operations and a retail operation manager in terms of educational background:

Director Of Retail OperationsRetail Operation Manager
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Director of retail operations vs retail operation manager demographics

Here are the differences between directors of retail operations' and retail operation managers' demographics:

Director Of Retail OperationsRetail Operation Manager
Average age4444
Gender ratioMale, 67.4% Female, 32.6%Male, 56.8% Female, 43.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between director of retail operations and retail operation manager duties and responsibilities

Director of retail operations example responsibilities.

  • Lead cross-functional process improvement teams to identify, recommend and implement changes to enhance billing system and POS system response times.
  • Provide leadership to manufacturing organization by aligning overall KPIs to achieve near term and long term business objectives.
  • Research technology options and cost-effectively procure and execute a solid new POS system.
  • Leverage extensive technical subject matter expertise to evaluate and improve image quality; develop models to demonstrate improvements in establish KPIs.
  • Surpass all EBITDA projections and maximize incremental revenues through operating cost containment and labor controls.

Retail operation manager example responsibilities.

  • Work to build and maintain Client/Retailer partnerships while managing ongoing client goals and KPI objectives.
  • Manage photo lab operations in multi-unit retail locations throughout multiple geographies.
  • Manage day-to-day store operations including inventory management, sales generation, and payroll.
  • Manage scheduling and payroll for team; conduct performance evaluations, promotions and terminations when necessary.
  • Manage the day-to-day oversight of funding requirements for vendors, retailers and wholesalers using company sponsor software.
  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
  • Show more

Director of retail operations vs retail operation manager skills

Common director of retail operations skills
  • Retail Operations, 24%
  • Business Development, 22%
  • Project Management, 5%
  • POS, 4%
  • Store Operations, 3%
  • Direct Reports, 3%
Common retail operation manager skills
  • POS, 14%
  • Retail Operations, 11%
  • Payroll, 9%
  • Store Sales, 8%
  • Retail Store, 8%
  • Loss Prevention, 8%

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