Director of retail operations vs senior director, operations

The differences between directors of retail operations and senior directors, operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director of retail operations and a senior director, operations. Additionally, a senior director, operations has an average salary of $149,771, which is higher than the $108,032 average annual salary of a director of retail operations.

The top three skills for a director of retail operations include retail operations, business development and project management. The most important skills for a senior director, operations are customer service, oversight, and continuous improvement.

Director of retail operations vs senior director, operations overview

	Director Of Retail Operations	Senior Director, Operations
Yearly salary	$108,032	$149,771
Hourly rate	$51.94	$72.01
Growth rate	6%	6%
Number of jobs	153,695	120,499
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 71%
Average age	44	44
Years of experience	6	6

What does a director of retail operations do?

A director of retail operations spearheads and oversees the overall retail functions of a company. It is their duty to manage employees, set goals and budgets, establish guidelines and timelines, streamline roadmaps, gather and analyze data to identify the strengths and weaknesses of operations, develop solutions against vulnerable areas, and create strategies to optimize the workflow and the performance of the workforce. Moreover, as a director, it is essential to lead and encourage staff to reach goals while enforcing the company's policies and regulations, implementing new ones as necessary.

What does a senior director, operations do?

The senior director of operations generally works with other managers to set goals for the future of the company and evaluates performance to check whether certain goals are achieved. They are responsible for making sure that operational processes are within the prescribed budget and timeline. Also, they oversee, implement, and evaluate operation processes and procedures to see if they comply with the set standards and procedures of the company. Additionally, they lead in developing strategies and implementation plans to enhance and standardize all units of operations.

Director of retail operations vs senior director, operations salary

Directors of retail operations and senior directors, operations have different pay scales, as shown below.

	Director Of Retail Operations	Senior Director, Operations
Average salary	$108,032	$149,771
Salary range	Between $72,000 And $161,000	Between $103,000 And $216,000
Highest paying City	San Francisco, CA	Olympia, WA
Highest paying state	New Jersey	Washington
Best paying company	DoorDash	Genentech
Best paying industry	Finance	Hospitality

Differences between director of retail operations and senior director, operations education

There are a few differences between a director of retail operations and a senior director, operations in terms of educational background:

	Director Of Retail Operations	Senior Director, Operations
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 71%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Director of retail operations vs senior director, operations demographics

Here are the differences between directors of retail operations' and senior directors, operations' demographics:

	Director Of Retail Operations	Senior Director, Operations
Average age	44	44
Gender ratio	Male, 67.4% Female, 32.6%	Male, 75.7% Female, 24.3%
Race ratio	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between director of retail operations and senior director, operations duties and responsibilities

Director of retail operations example responsibilities.

Lead cross-functional process improvement teams to identify, recommend and implement changes to enhance billing system and POS system response times.
Provide leadership to manufacturing organization by aligning overall KPIs to achieve near term and long term business objectives.
Research technology options and cost-effectively procure and execute a solid new POS system.
Leverage extensive technical subject matter expertise to evaluate and improve image quality; develop models to demonstrate improvements in establish KPIs.
Surpass all EBITDA projections and maximize incremental revenues through operating cost containment and labor controls.

Senior director, operations example responsibilities.

Design and manage systems and processes to deliver consistent, scalable and compliant with SOX and other regulations.
Manage PMO with responsibility for performance management, resource and portfolio management.
Manage new product co-development program with a major medical device company that enable remote surgical oversight and support.
Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
Introduce KPIs to raise performance in business development, supply chain, and CRM - aligning CRM with long-term strategy.
Steer RapidApp, a mid-size mobile SaaS platform, through the acquisition process.

Director of retail operations vs senior director, operations skills

Common director of retail operations skills

Retail Operations, 24%
Business Development, 22%
Project Management, 5%
POS, 4%
Store Operations, 3%
Direct Reports, 3%

Common senior director, operations skills

Customer Service, 8%
Oversight, 7%
Continuous Improvement, 6%
SR, 6%
Project Management, 5%
Process Improvement, 4%

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Director Of Retail Operations
Director Of Retail Operations vs Senior Director, Operations

Updated January 8, 2025

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