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The differences between dsl technical supports and software support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an dsl technical support and a software support technician. Additionally, a software support technician has an average salary of $79,670, which is higher than the $78,388 average annual salary of an dsl technical support.
The top three skills for an dsl technical support include customer service, inbound calls and technical support calls. The most important skills for a software support technician are customer service, troubleshoot, and java.
| DSL Technical Support | Software Support Technician | |
| Yearly salary | $78,388 | $79,670 |
| Hourly rate | $37.69 | $38.30 |
| Growth rate | 10% | 10% |
| Number of jobs | 132,002 | 117,059 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 59% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Dsl technical supports and software support technicians have different pay scales, as shown below.
| DSL Technical Support | Software Support Technician | |
| Average salary | $78,388 | $79,670 |
| Salary range | Between $43,000 And $139,000 | Between $55,000 And $113,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | RSM US |
| Best paying industry | - | Finance |
There are a few differences between an dsl technical support and a software support technician in terms of educational background:
| DSL Technical Support | Software Support Technician | |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 59% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between dsl technical supports' and software support technicians' demographics:
| DSL Technical Support | Software Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 72.2% Female, 27.8% | Male, 73.8% Female, 26.2% |
| Race ratio | Black or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 12.4% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |