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The differences between field service specialists and information specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field service specialist and an information specialist. Additionally, an information specialist has an average salary of $69,502, which is higher than the $51,832 average annual salary of a field service specialist.
The top three skills for a field service specialist include customer satisfaction, provide customer support and customer support. The most important skills for an information specialist are patients, data entry, and customer service.
| Field Service Specialist | Information Specialist | |
| Yearly salary | $51,832 | $69,502 |
| Hourly rate | $24.92 | $33.41 |
| Growth rate | 10% | 10% |
| Number of jobs | 104,134 | 121,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 59% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.
An information specialist is responsible for obtaining data through various strategies such as surveys, research, and analysis. It is essential to coordinate with different teams to learn their data needs and utilize them upon gathering. There may also be instances where an information specialist must work with other groups for tasks, such as building databases and networks. Furthermore, it is essential to ensure data integrity, protect their source's identities, adhere to all the company's policies and regulations, and abide by the state law when gathering information.
Field service specialists and information specialists have different pay scales, as shown below.
| Field Service Specialist | Information Specialist | |
| Average salary | $51,832 | $69,502 |
| Salary range | Between $33,000 And $81,000 | Between $40,000 And $118,000 |
| Highest paying City | Palo Alto, CA | Trenton, NJ |
| Highest paying state | California | New Jersey |
| Best paying company | SAP | Crowell & Moring |
| Best paying industry | - | - |
There are a few differences between a field service specialist and an information specialist in terms of educational background:
| Field Service Specialist | Information Specialist | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 59% |
| Most common major | Electrical Engineering | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field service specialists' and information specialists' demographics:
| Field Service Specialist | Information Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 88.8% Female, 11.2% | Male, 33.9% Female, 66.1% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |