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The differences between field service specialists and specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field service specialist and a specialist. Additionally, a specialist has an average salary of $58,013, which is higher than the $51,832 average annual salary of a field service specialist.
The top three skills for a field service specialist include customer satisfaction, provide customer support and customer support. The most important skills for a specialist are patients, customer service, and work ethic.
| Field Service Specialist | Specialist | |
| Yearly salary | $51,832 | $58,013 |
| Hourly rate | $24.92 | $27.89 |
| Growth rate | 10% | 10% |
| Number of jobs | 104,134 | 358,433 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 49% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.
Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.
Field service specialists and specialists have different pay scales, as shown below.
| Field Service Specialist | Specialist | |
| Average salary | $51,832 | $58,013 |
| Salary range | Between $33,000 And $81,000 | Between $32,000 And $104,000 |
| Highest paying City | Palo Alto, CA | Jersey City, NJ |
| Highest paying state | California | New Jersey |
| Best paying company | SAP | The Citadel |
| Best paying industry | - | - |
There are a few differences between a field service specialist and a specialist in terms of educational background:
| Field Service Specialist | Specialist | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 49% |
| Most common major | Electrical Engineering | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field service specialists' and specialists' demographics:
| Field Service Specialist | Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 88.8% Female, 11.2% | Male, 47.5% Female, 52.5% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |