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The differences between field service specialists and systems specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field service specialist and a systems specialist. Additionally, a systems specialist has an average salary of $86,020, which is higher than the $51,832 average annual salary of a field service specialist.
The top three skills for a field service specialist include customer satisfaction, provide customer support and customer support. The most important skills for a systems specialist are customer service, veterans, and troubleshoot.
| Field Service Specialist | Systems Specialist | |
| Yearly salary | $51,832 | $86,020 |
| Hourly rate | $24.92 | $41.36 |
| Growth rate | 10% | 10% |
| Number of jobs | 104,134 | 127,812 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 54% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.
Systems specialists are professionals who maintain, troubleshoot, and install information and computer systems. They identify the software, data, and hardware needs of companies. Generally, they work in physically demanding indoor environments installing complicated networks. They manage, lead, and coordinate technical support for new software, upgrades, and products. Also, they configure systems for the users and assess data from different sources to make a decision.
Field service specialists and systems specialists have different pay scales, as shown below.
| Field Service Specialist | Systems Specialist | |
| Average salary | $51,832 | $86,020 |
| Salary range | Between $33,000 And $81,000 | Between $61,000 And $120,000 |
| Highest paying City | Palo Alto, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | SAP | BP America Inc |
| Best paying industry | - | Manufacturing |
There are a few differences between a field service specialist and a systems specialist in terms of educational background:
| Field Service Specialist | Systems Specialist | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 54% |
| Most common major | Electrical Engineering | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field service specialists' and systems specialists' demographics:
| Field Service Specialist | Systems Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 88.8% Female, 11.2% | Male, 74.2% Female, 25.8% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.7% White, 55.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |