Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between field service specialists and technology services specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field service specialist and a technology services specialist. Additionally, a technology services specialist has an average salary of $60,796, which is higher than the $51,832 average annual salary of a field service specialist.
The top three skills for a field service specialist include customer satisfaction, provide customer support and customer support. The most important skills for a technology services specialist are customer service, technical support, and technical service.
| Field Service Specialist | Technology Services Specialist | |
| Yearly salary | $51,832 | $60,796 |
| Hourly rate | $24.92 | $29.23 |
| Growth rate | 10% | 10% |
| Number of jobs | 104,134 | 171,044 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 58% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.
Technology Services Specialists are information technology (IT) personnel in a company. They assist internal employees and external clients on everything related to technology. They may specialize in a specific item, such as software, hardware, or network infrastructure. Technology services specialists advise users on the usage of different tools. They should be able to troubleshoot concerns and conduct repair and maintenance activities. They should also know how to address the needs of their clients. Technology Services Specialists may sometimes man helpdesk tickets and respond to these tickets accordingly.
Field service specialists and technology services specialists have different pay scales, as shown below.
| Field Service Specialist | Technology Services Specialist | |
| Average salary | $51,832 | $60,796 |
| Salary range | Between $33,000 And $81,000 | Between $33,000 And $110,000 |
| Highest paying City | Palo Alto, CA | New York, NY |
| Highest paying state | California | New Jersey |
| Best paying company | SAP | Ropes & Gray |
| Best paying industry | - | Manufacturing |
There are a few differences between a field service specialist and a technology services specialist in terms of educational background:
| Field Service Specialist | Technology Services Specialist | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 58% |
| Most common major | Electrical Engineering | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field service specialists' and technology services specialists' demographics:
| Field Service Specialist | Technology Services Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 88.8% Female, 11.2% | Male, 72.9% Female, 27.1% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% | Black or African American, 10.3% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 11.9% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |