Floor supervisor vs assistant shift supervisor

The differences between floor supervisors and assistant shift supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a floor supervisor and an assistant shift supervisor. Additionally, an assistant shift supervisor has an average salary of $41,133, which is higher than the $27,963 average annual salary of a floor supervisor.

The top three skills for a floor supervisor include sales floor, keep management and product knowledge. The most important skills for an assistant shift supervisor are customer service, safety procedures, and food safety.

Floor supervisor vs assistant shift supervisor overview

	Floor Supervisor	Assistant Shift Supervisor
Yearly salary	$27,963	$41,133
Hourly rate	$13.44	$19.78
Growth rate	-	10%
Number of jobs	321,113	231,282
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 40%
Average age	43	43
Years of experience	6	6

What does a floor supervisor do?

A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.

What does an assistant shift supervisor do?

An assistant shift supervisor helps shift supervisors maintain smooth operations and provide optimal services to clients. Their tasks often include handling calls and correspondence, preparing documentation and presentations, conducting reviews and assessments, coordinating with different teams, managing staff, and overseeing schedules. There are also times when they participate in setting goals, establishing timelines and guidelines, liaising with external business partners, and addressing issues and concerns. Moreover, in the absence of the shift supervisor, an assistant shift supervisor may assume their duties to maintain the smooth workflow of the establishment.

Floor supervisor vs assistant shift supervisor salary

Floor supervisors and assistant shift supervisors have different pay scales, as shown below.

	Floor Supervisor	Assistant Shift Supervisor
Average salary	$27,963	$41,133
Salary range	Between $21,000 And $35,000	Between $32,000 And $52,000
Highest paying City	Riverhead, NY	Boston, MA
Highest paying state	New York	Washington
Best paying company	Aspen Snowmass	University of Rochester
Best paying industry	Manufacturing	Government

Differences between floor supervisor and assistant shift supervisor education

There are a few differences between a floor supervisor and an assistant shift supervisor in terms of educational background:

	Floor Supervisor	Assistant Shift Supervisor
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	SUNY College of Technology at Delhi	SUNY Farmingdale

Floor supervisor vs assistant shift supervisor demographics

Here are the differences between floor supervisors' and assistant shift supervisors' demographics:

	Floor Supervisor	Assistant Shift Supervisor
Average age	43	43
Gender ratio	Male, 48.8% Female, 51.2%	Male, 59.2% Female, 40.8%
Race ratio	Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 8.7% Unknown, 4.7% Hispanic or Latino, 17.3% Asian, 7.1% White, 61.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	9%

Differences between floor supervisor and assistant shift supervisor duties and responsibilities

Floor supervisor example responsibilities.

Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
Execute food preparation under rush conditions, consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
Perform opening and closing of store and POS, count funds and make bank deposits, generate sales reports.
Handle parking ticket transactions and complete daily business paperwork.
Regulate operations including cleanliness, organization, staffing and revenue requirements.
Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.

Assistant shift supervisor example responsibilities.

Manage store upkeep, handle customer support, train new employees, and frequently complete nightly payroll.
Carry out administrative functions including tracking ordering and managing inventory, and support the manager in monitoring store security and cleanliness.
Perform access control and monitor CCTV cameras at the lobby command center.
Patrol designate areas, enforce state and local laws, issue violations; direct investigations as necessary.
Prepare and submit reports for direct patrol activities.
Assist with payroll administration, department correspondence and other management activities as directed.

Floor supervisor vs assistant shift supervisor skills

Common floor supervisor skills

Sales Floor, 17%
Keep Management, 15%
Product Knowledge, 9%
Store Management, 6%
Develop Proficiency, 4%
Inventory Management, 4%

Common assistant shift supervisor skills

Customer Service, 16%
Safety Procedures, 12%
Food Safety, 9%
CPR, 9%
Direct Supervision, 7%
Legal Rights, 6%

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Floor Supervisor
Floor Supervisor vs Assistant Shift Supervisor

Updated January 8, 2025

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