Floor supervisor vs case manager supervisor

The differences between floor supervisors and case manager supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a floor supervisor and a case manager supervisor. Additionally, a case manager supervisor has an average salary of $51,023, which is higher than the $27,963 average annual salary of a floor supervisor.

The top three skills for a floor supervisor include sales floor, keep management and product knowledge. The most important skills for a case manager supervisor are customer service, safety procedures, and payroll.

Floor supervisor vs case manager supervisor overview

	Floor Supervisor	Case Manager Supervisor
Yearly salary	$27,963	$51,023
Hourly rate	$13.44	$24.53
Growth rate	-	9%
Number of jobs	321,113	157,633
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 42%
Average age	43	43
Years of experience	6	6

What does a floor supervisor do?

A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.

What does a case manager supervisor do?

The job of case manager supervisors is to supervise case managers in clinical healthcare facilities or social work organizations. They usually work for organizations providing services for people with disabilities, the homeless, and other people in need. Their roles and responsibilities include maintaining client files, coordinating available services, and supporting and monitoring the case management staff's performance. To be a case manager supervisor, you should be compassionate, have a critical thinking mind, and leadership and communication skills. You also need to be able to adapt to every situation.

Floor supervisor vs case manager supervisor salary

Floor supervisors and case manager supervisors have different pay scales, as shown below.

	Floor Supervisor	Case Manager Supervisor
Average salary	$27,963	$51,023
Salary range	Between $21,000 And $35,000	Between $34,000 And $74,000
Highest paying City	Riverhead, NY	Boston, MA
Highest paying state	New York	Massachusetts
Best paying company	Aspen Snowmass	Urban Resources
Best paying industry	Manufacturing	Non Profits

Differences between floor supervisor and case manager supervisor education

There are a few differences between a floor supervisor and a case manager supervisor in terms of educational background:

	Floor Supervisor	Case Manager Supervisor
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	SUNY College of Technology at Delhi	University of Pennsylvania

Floor supervisor vs case manager supervisor demographics

Here are the differences between floor supervisors' and case manager supervisors' demographics:

	Floor Supervisor	Case Manager Supervisor
Average age	43	43
Gender ratio	Male, 48.8% Female, 51.2%	Male, 52.8% Female, 47.2%
Race ratio	Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.8% White, 61.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	9%

Differences between floor supervisor and case manager supervisor duties and responsibilities

Floor supervisor example responsibilities.

Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
Execute food preparation under rush conditions, consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
Perform opening and closing of store and POS, count funds and make bank deposits, generate sales reports.
Handle parking ticket transactions and complete daily business paperwork.
Regulate operations including cleanliness, organization, staffing and revenue requirements.
Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.

Case manager supervisor example responsibilities.

Design and implement case management/outreach and for manage Medicare and Medicaid products.
Manage all issues utilizing a ticketing system, while monitoring outage events from start to resolution with consistent management notification.
Instruct CPR refresher training for medical personnel.
Lead client specific projects, create and update excel spreadsheets and PowerPoint presentations.
Assist clients with obtaining entitlement benefits for example, attend re-certification hearings and provide advocacy at Medicaid and other HMO offices.
Master skills necessary to troubleshoot and repair electrical and mechanical equipment to the component level, recognize as a technical expert.

Floor supervisor vs case manager supervisor skills

Common floor supervisor skills

Sales Floor, 17%
Keep Management, 15%
Product Knowledge, 9%
Store Management, 6%
Develop Proficiency, 4%
Inventory Management, 4%

Common case manager supervisor skills

Customer Service, 20%
Safety Procedures, 18%
Payroll, 8%
Mental Health, 7%
Substance Abuse, 4%
Community Resources, 3%

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Floor Supervisor
Floor Supervisor vs Case Manager Supervisor

Updated January 8, 2025

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