Floor supervisor vs department lead

The differences between floor supervisors and department leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a floor supervisor and a department lead. Additionally, a department lead has an average salary of $42,113, which is higher than the $27,963 average annual salary of a floor supervisor.

The top three skills for a floor supervisor include sales floor, keep management and product knowledge. The most important skills for a department lead are cleanliness, safety procedures, and customer service.

Floor supervisor vs department lead overview

	Floor Supervisor	Department Lead
Yearly salary	$27,963	$42,113
Hourly rate	$13.44	$20.25
Growth rate	-	-
Number of jobs	321,113	204,534
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 39%
Average age	43	43
Years of experience	6	6

What does a floor supervisor do?

A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.

What does a department lead do?

A department lead's responsibilities will vary in an organization or company. It will, most of the time, revolve around overseeing the progress of work in a particular area and evaluating department staff's performance. Other responsibilities include setting goals and implementing the company's policies and guidelines. They may also carry out administrative tasks such as approving and signing paperwork, producing reports and presentations, and crafting guidelines and strategies to help reach goals. Furthermore, as a department head, it is important to encourage staff and shape them into valuable company members.

Floor supervisor vs department lead salary

Floor supervisors and department leads have different pay scales, as shown below.

	Floor Supervisor	Department Lead
Average salary	$27,963	$42,113
Salary range	Between $21,000 And $35,000	Between $22,000 And $79,000
Highest paying City	Riverhead, NY	New Haven, CT
Highest paying state	New York	Rhode Island
Best paying company	Aspen Snowmass	Tufts Medical Center
Best paying industry	Manufacturing	Manufacturing

Differences between floor supervisor and department lead education

There are a few differences between a floor supervisor and a department lead in terms of educational background:

	Floor Supervisor	Department Lead
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 39%
Most common major	Business	Business
Most common college	SUNY College of Technology at Delhi	SUNY College of Technology at Delhi

Floor supervisor vs department lead demographics

Here are the differences between floor supervisors' and department leads' demographics:

	Floor Supervisor	Department Lead
Average age	43	43
Gender ratio	Male, 48.8% Female, 51.2%	Male, 54.7% Female, 45.3%
Race ratio	Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	9%

Differences between floor supervisor and department lead duties and responsibilities

Floor supervisor example responsibilities.

Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
Execute food preparation under rush conditions, consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
Perform opening and closing of store and POS, count funds and make bank deposits, generate sales reports.
Handle parking ticket transactions and complete daily business paperwork.
Regulate operations including cleanliness, organization, staffing and revenue requirements.
Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.

Department lead example responsibilities.

Implement inventory management system to effectively manage on-hands, assist with correct replenishment and maintain an acceptable level of over-stock.
Operate POS system, and receive payment by cash, check, credit cards, vouchers, or automatic debit.
Oversee the completion of all POS transactions, maintain cash office records and assistant in training of all new cashiers.
Conduct geotechnical and geological investigations and mineral resource evaluations for commercial, industrial and governmental clients using the above-mentioned drilling techniques.
Develop unique SQL, cloudbase, and ADHOC telephony query techniques resulting in the identification of previously undiscovered nefarious networks.

Floor supervisor vs department lead skills

Common floor supervisor skills

Sales Floor, 17%
Keep Management, 15%
Product Knowledge, 9%
Store Management, 6%
Develop Proficiency, 4%
Inventory Management, 4%

Common department lead skills

Cleanliness, 12%
Safety Procedures, 11%
Customer Service, 10%
Store Management, 8%
Inventory Management, 7%
Sales Floor, 6%

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Floor Supervisor
Floor Supervisor vs Department Lead

Updated January 8, 2025

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