Floor supervisor vs retail supervisor

The differences between floor supervisors and retail supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a floor supervisor and a retail supervisor. Additionally, a retail supervisor has an average salary of $34,740, which is higher than the $27,963 average annual salary of a floor supervisor.

The top three skills for a floor supervisor include sales floor, keep management and product knowledge. The most important skills for a retail supervisor are POS, cash handling, and product knowledge.

Floor supervisor vs retail supervisor overview

	Floor Supervisor	Retail Supervisor
Yearly salary	$27,963	$34,740
Hourly rate	$13.44	$16.70
Growth rate	-	6%
Number of jobs	321,113	240,666
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 49%
Average age	43	43
Years of experience	6	6

What does a floor supervisor do?

A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.

What does a retail supervisor do?

The retail supervisor's main job responsibility is to oversee the work of retail staff in a physical store environment. They check and monitor employee activity, coordinate the receiving and shipping of merchandise, and assist customers in their purchases, ensuring smooth day-to-day overall operation. They work for any type of retail store, whether it is clothing, home goods, or an electronics store. In addition, they typically work in a mixed environment that consists of both an office and a sales floor.

Floor supervisor vs retail supervisor salary

Floor supervisors and retail supervisors have different pay scales, as shown below.

	Floor Supervisor	Retail Supervisor
Average salary	$27,963	$34,740
Salary range	Between $21,000 And $35,000	Between $27,000 And $43,000
Highest paying City	Riverhead, NY	Peabody, MA
Highest paying state	New York	Massachusetts
Best paying company	Aspen Snowmass	Live Nation Entertainment
Best paying industry	Manufacturing	Hospitality

Differences between floor supervisor and retail supervisor education

There are a few differences between a floor supervisor and a retail supervisor in terms of educational background:

	Floor Supervisor	Retail Supervisor
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	SUNY College of Technology at Delhi	SUNY College of Technology at Delhi

Floor supervisor vs retail supervisor demographics

Here are the differences between floor supervisors' and retail supervisors' demographics:

	Floor Supervisor	Retail Supervisor
Average age	43	43
Gender ratio	Male, 48.8% Female, 51.2%	Male, 41.0% Female, 59.0%
Race ratio	Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.7% Asian, 6.9% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	9%

Differences between floor supervisor and retail supervisor duties and responsibilities

Floor supervisor example responsibilities.

Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
Execute food preparation under rush conditions, consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
Perform opening and closing of store and POS, count funds and make bank deposits, generate sales reports.
Handle parking ticket transactions and complete daily business paperwork.
Regulate operations including cleanliness, organization, staffing and revenue requirements.
Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.

Retail supervisor example responsibilities.

Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
Prepare food and ensure cleanliness of work area as well as served as a retail sales associate in the gift shop.
Prepare receipts for food using cash registers, computers, calculators, POS systems and other acceptable payment methods.
Maintain restaurant cleanliness, and delegate restaurant duties as necessary.
Monitor and submit weekly payroll and expense reports with modifications when need.
Perform management operations flawlessly and economically schedule employees, while maintaining weekly payroll.

Floor supervisor vs retail supervisor skills

Common floor supervisor skills

Sales Floor, 17%
Keep Management, 15%
Product Knowledge, 9%
Store Management, 6%
Develop Proficiency, 4%
Inventory Management, 4%

Common retail supervisor skills

POS, 8%
Cash Handling, 8%
Product Knowledge, 7%
Cleanliness, 6%
Sales Floor, 5%
Wine, 5%

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Floor Supervisor
Floor Supervisor vs Retail Supervisor

Updated January 8, 2025

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