Floor supervisor vs sales lead/sales associate

The differences between floor supervisors and sales lead/sales associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a floor supervisor and a sales lead/sales associate. Additionally, a sales lead/sales associate has an average salary of $31,954, which is higher than the $27,963 average annual salary of a floor supervisor.

The top three skills for a floor supervisor include sales floor, keep management and product knowledge. The most important skills for a sales lead/sales associate are POS, cash control, and customer service.

Floor supervisor vs sales lead/sales associate overview

	Floor Supervisor	Sales Lead/Sales Associate
Yearly salary	$27,963	$31,954
Hourly rate	$13.44	$15.36
Growth rate	-	-
Number of jobs	321,113	882,220
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 36%
Average age	43	43
Years of experience	6	6

What does a floor supervisor do?

A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.

What does a sales lead/sales associate do?

Sales lead and sales associates are two different sales positions in the retail industry. A sales lead is in charge of supervising the sales department. Sales leads perform administrative duties like recruiting and training staff, monitoring inventories, and maintaining sales performance. On the other hand, sales associates guide potential customers to acquire the products or services that fit their needs. The associates notify clients of sales promotions then present to them the product or service. Employees for these positions are looking for candidates with relevant experience in sales and related degrees like marketing and sales.

Floor supervisor vs sales lead/sales associate salary

Floor supervisors and sales lead/sales associates have different pay scales, as shown below.

	Floor Supervisor	Sales Lead/Sales Associate
Average salary	$27,963	$31,954
Salary range	Between $21,000 And $35,000	Between $17,000 And $57,000
Highest paying City	Riverhead, NY	New York, NY
Highest paying state	New York	New York
Best paying company	Aspen Snowmass	Google
Best paying industry	Manufacturing	Retail

Differences between floor supervisor and sales lead/sales associate education

There are a few differences between a floor supervisor and a sales lead/sales associate in terms of educational background:

	Floor Supervisor	Sales Lead/Sales Associate
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	SUNY College of Technology at Delhi	SUNY College of Technology at Delhi

Floor supervisor vs sales lead/sales associate demographics

Here are the differences between floor supervisors' and sales lead/sales associates' demographics:

	Floor Supervisor	Sales Lead/Sales Associate
Average age	43	43
Gender ratio	Male, 48.8% Female, 51.2%	Male, 35.3% Female, 64.7%
Race ratio	Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.9% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	9%

Differences between floor supervisor and sales lead/sales associate duties and responsibilities

Floor supervisor example responsibilities.

Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
Execute food preparation under rush conditions, consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
Perform opening and closing of store and POS, count funds and make bank deposits, generate sales reports.
Handle parking ticket transactions and complete daily business paperwork.
Regulate operations including cleanliness, organization, staffing and revenue requirements.
Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.

Sales lead/sales associate example responsibilities.

Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
Complete customer transactions using POS register system and fraud security protocol.
Monitor inventory accountability by physically checking inventory, running inventory reports, receiving shipments, and completing transfers in the POS.
Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Floor supervisor vs sales lead/sales associate skills

Common floor supervisor skills

Sales Floor, 17%
Keep Management, 15%
Product Knowledge, 9%
Store Management, 6%
Develop Proficiency, 4%
Inventory Management, 4%

Common sales lead/sales associate skills

POS, 16%
Cash Control, 13%
Customer Service, 9%
Bank Deposits, 8%
Inventory Control, 8%
Sales Transactions, 7%

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Floor Supervisor
Floor Supervisor vs Sales Lead/Sales Associate

Updated January 8, 2025

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