Front Desk Agent
Front desk receptionist job in Canonsburg, PA
Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to guest.
Sort, and track incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Compute bill, collect payment, and make change for guests.
Make, confirm, and cancel reservations via all communication avenues.
Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservation, transportation, or entertainment reservations for guest.
Deposit guest valuables in hotel safe deposit box.
Ability to accurately use various office software.
Have a full working knowledge and expertise of each shift including night audit.
Requirements Requirements
Skills to be successful in the role would include:
Knowledge of OnQ operating system a plus!
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Attend required meetings.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Relevant training and experience and additional education preferred.
CPR and first aid training preferred but can be trained.
Hotel Front Desk Receptionist
Front desk receptionist job in Pittsburgh, PA
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Receptionist
Front desk receptionist job in Pittsburgh, PA
Am-Gard has been providing security guard service to the southwestern Pennsylvania region for over 40 years. Incorporated in 1983, Am-Gard is a third-generation family owned and operated Pittsburgh based business. We take pride in our support of the communities we serve and local charities including the City of Pittsburgh Police, Veteran's Leadership Program, Animal Friends, and the Wounded Warrior project just to name a few. Am-Gard is a member of the Building Owners and Managers Association as well as the American Society for Industrial Security and is proud to be one of the largest locally owned security services company in Pittsburgh.
Am-Gard's headquarters is located in Pittsburgh and we currently provide approximately 20,000+ hours per week of security services to customers throughout the region. With customers having direct access to Am-Gard's engaged ownership, coupled with an experienced operations team led by our Director of Operations, we are committed to providing superior security services ensuring a safe and secure environment at all our customer facilities. We believe our experience, commitment to excellence and local heritage make Am-Gard the ideal partner to support our clients security and safety program.
Job Skills / Requirements
Part time receptionist needed for a medical/residential location in Squirrel Hill, must have excellent customer service, communication skills and phone etiquette. Applicant will be responsible for working the front desk assisting with people entering the building and fielding phone calls.
This job reports to the Site Manager
This is a Part-Time position
Front Desk Agent at The Renaissance Pittsburgh Hotel
Front desk receptionist job in Pittsburgh, PA
Why us?
When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done.
Join forces with the top hospitality team around and navigate our guests through their journey in the hotel, restaurant, bar, downtown Pittsburgh, and beyond. There are many moving pieces to the operation. With attention to detail, empathy and multi-tasking abilities you could be the perfect fit. Could this be where you belong?
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
The Perks: Fully Loaded
Medical, Dental, & Vision Insurance
401(k) with 100% Employer Match
Paid Vacation and Sick Time
Complimentary Employee Meals
Hotel Discounts (Both Marriott and Sage Portfolios)
Eligible for Referral Bonuses
Incentive Programs
Cell Phone Discounts
Salary USD $16.79 - USD $18.65 /Hr.
Auto-ApplyReceptionist
Front desk receptionist job in Charleroi, PA
Job Description
Receptionist (Part-Time)
24 Hours per week
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.
Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.
Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.
As a Receptionist, you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long-term recovery. You will partner with the Executive Director to establish and maintain a therapeutic environment and routine for our residents.
Requirements:
Minimum high school diploma
Associate degree preferred
1-3 years' experience in office setting; experience in medical field a plus.
Must have exceptional customer service skills
Must have exceptional computer skills
Responsibilities:
Candidate must be comfortable observing urine samples, test onsite and/or package for laboratory.
Welcomes visitors/patients by greeting them in person or on the telephone, answering or referring inquiries.
Responsible for cash collection and daily balancing.
Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
Responsible for daily phone coverage functions.
Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
Coordinate appointments for clients and staff.
Communicate all relevant information to supervisory staff regarding clients and the facility.
Manage Accounts Receivable/Accounts payable/deposits.
Maintain a safe and clean reception area by complying with procedures, rules, and regulations.
Benefits:
18 days PTO (Paid Time Off)
401k with company match
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
Discounted tuition and scholarships through Capella University
Join our team. Join our mission.
Veterinary Receptionist - Pittsburgh, PA
Front desk receptionist job in Pittsburgh, PA
Who we are
Always Compassionate Veterinary Care is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Monday - Friday. WEEKENDS OFF!
Always Compassionate Veterinary Care is looking for a Veterinary Receptionist to join our team. This particular position requires the individual to be proficient in both the front and back offices of the clinic. The Receptionist must be able to handle communications with all clients, vendors, and patients while performing clerical work and administrative tasks. The Receptionist will also be responsible for completing any filing, scheduling appointments, answering phones, and more. We're seeking an experienced professional who has strong interpersonal skills and is highly organized as well as compassionate and passionate about animals.
Why You Will Love it Here
Consistent scheduling with no nights or weekend hours
Team-first culture that's supportive, fun, and big on growth
Leadership that listens and invests in your development
Mentorship, continuing education, and real career pathways
What Our Veterinary Receptionists Contribute
Receive and direct telephone calls, emails, and visitors
Answer questions and resolve problems for clients
Track and manage client information
Manage client referrals
Maintain information and records on pets in the practice.
Understand different business plans in a veterinary practice
Interpret medical terminology
Create reports on clients in the practice
Interact with technicians and staff
Benefits You Can't Beat
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
Come join our team! We look forward to your contributions toward a meaningful mission where you will make a difference in the lives of pets and their owners!
Diversity, equity, inclusion, and belonging are core values at Always Compassionate Veterinary Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyFront Desk - Union Fitness - Nova Place
Front desk receptionist job in Pittsburgh, PA
ABOUT US
Union Fitness' mission is to serve our clients with passion and integrity. Without you, we can't do what we love to do - empowering our members to be stronger and healthier. We believe that it is our duty to hold ourselves and our clients to a higher standard. We practice what we preach and uphold the values that make Union Fitness the community that it is.
ABOUT THE POSITION
We are seeking dynamic and experienced individuals to join our team. The ideal candidate will be responsible for assisting with the daily operations of the front desk and gym operations. Duties include greeting and directing members, assisting with managing check-ins and all member accounts in MindBody, and aiding the members and managers.
ESSENTIAL JOB FUNCTIONS
Always provide excellent customer service to members and visitors during the check-in process with a friendly and professional manner.
Give tours and provide accurate information to prospective members.
Be knowledgeable of all membership and class options available and assist customers in making selections that meet their needs.
Answer emails, calls and in-person questions in a timely and professional manner or direct them to the appropriate manager.
Proactively address member and visitor concerns or complaints.
Check members into MindBody system accurately and effectively run point of sale system.
Regular and predictable attendance
Complete all incident reports as necessary
Perform other duties as assigned; this is not an all-inclusive descriptive list.
Ensure safe work practices are being followed at all times.
Proper conduct and professionalism is essential at all times.
Maintain a professional appearance appropriate for a gym environment.
MINIMUM QUALIFICATIONS
Experience in a customer service environment, preferably in the fitness or recreation industry
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively present information on one-on-one and small group situations to clients, and other employees in the organization.
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to add, subtract, multiply and divide in all units of measure.
Working knowledge of Microsoft Office Suite or similar word processing applications and MindBody scheduling software.
Strong organizational skills.
Must be able to concentrate through distractions and communicate effectively.
GENERAL INFORMATION
$15.75/hour
Immediate need
Part-time -15 to 25 hours per week on site
BENEFITS
Free gym membership
Free Parking on-site
Employee Assistance Program
Commuter Benefit Program
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Auto-ApplyFront Desk Attendant
Front desk receptionist job in Pittsburgh, PA
Careers at Our Amazing Place. At The Children's Institute of Pittsburgh, we've built our legacy on being amazing. After more than a century of the highest quality care and service to children and their families, we're forever proud of our team members who don't just make a career here - they make a difference. Job Title: Service Ambassador (Front Desk Attendant) Location: 1405 Shady Ave. Pittsburgh, PA 15217 (Sq. Hill) Schedule: Part Time Monday through Thursday 2pm - 7pm, Friday 12pm - 5pm The Service Ambassador serves as the first point of contact for clients at The Children's Institute, demonstrating a comprehensive understanding of clinical practices, workflows, and standards related to client care and business operations. This role involves providing a personalized service, responding to client inquiries, navigating care options, scheduling appointments, collecting payments, and ensuring seamless communication between clients and internal staff. The Service Ambassador is committed to delivering exceptional service that supports The Children's Institute's mission and values. Responsibilities
Provide excellent personalized service.
Be the first point of contact for clients at The Children's Institute regarding care navigation.
Respond to client inquiries to promote CI comprehensive services to meet clients' needs or potential client needs.
Schedule appointments, collect co-pays/deductibles and ensures that this information is available for client care providers and internal staff.
Greet clients, caregivers, guests, and vendors professionally both in person and on the phone following care navigation and experience model guidelines.
Demonstrate the ability to consistently operate standard office equipment such as telephones, computers, copiers, fax machines and other tools.
Ensure steady operations of the telephone system, includes answering lines as needed, directing calls to appropriate staff, receiving and distribution of messages complete with all pertinent information.
Accurately input client demographic and insurance information into EMR's
Obtain initial prescriptions for all scheduled services per organizational guidelines.
Complete timely data entry for no-shows, cancellations and arrived appointments as assigned.
Help families navigate through systems of care!
Qualifications
High school diploma or GED preferred.
Minimum of three years of healthcare or customer service experience required.
Certification in CPR, First Aid, Child Abuse (training will be provided).
Clearances Required: Act 73 FBI, Act 34 Criminal Clearance, and Act 33 Child Abuse Clearance
The Children's Institute of Pittsburgh is an Equal Opportunity Employer. We serve a diverse population of children and families, and we want our workforce to reflect that same diversity. We want all interested individuals to feel welcome in applying for a career at our amazing place - we can't wait to meet you!
The Children's Institute does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, religious creed, AIDS or HIV status, disability, ancestry, age, gender, sexual orientation, gender identity or expression, genetic information, marital status, union membership, or veteran/military status in employment.
Medical Office Receptionist
Front desk receptionist job in Pittsburgh, PA
Beacon Behavioral Partners is seeking highly skilled and compassionate Medical Office Receptionist for The Nexus Group in Pittsburgh, PA (Squirrel Hill). Do you enjoy an environment of autonomy and accountability? Do you want to make a difference and add value to patient care in mental health? Do you like working in a team of professional, reliable, dedicated and positive people? Do you enjoy a fast-paced, dynamic work environment that requires you to wear different hats sometimes? If the answers are YES, then this position is for you! This is a unique opportunity to help shape the growth of the clinic and work with a team who appreciates a commitment to high quality patient care and professionalism. Who We AreBeacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best - taking care of patients.Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, Texas, and Pennsylvania. Partner clinics leverage access to an expansive network of over 400 staff members, including
psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists
at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience. Why work for us? At Beacon Behavioral Partners, The Medical Office Receptionist will receive a competitive hourly rate. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings. What does the Medical Office Receptionist do? (including but not limited to) As the medical office receptionist you will be responsible for greeting patients, scheduling appointments, answering phone calls, managing patient records, verifying insurance information, collecting payments, and making sure the smooth operation of the front desk, acting as the first point of contact for patients while maintaining patient confidentiality and providing a welcoming atmosphere.
Responsibilities
Essential duties and responsibilities (including but not limited to)
Manage patient appointments, providers' schedules
Processing and scheduling new patient intakes
Checking in and outpatients
Manage patient questions, requests
Verifying insurance benefits
Manage Transcranial Magnetic Stimulation (TMS) therapy sessions (training will be provided)
Maintain office organization and ensure adherence/compliance with office procedures and policies with all government regulatory requirements, such as HIPAA and OSHA
Engage in various clerical functions as needed, such as scanning, filing, etc.
Help drive continued clinic expansion
Qualifications
Highschool Diploma or GED.
One year of experience in healthcare outpatient services is preferred.
Customer service and/or administrative experience preferred
Health care, hospitality experience preferred
Experience in a small office environment preferred
Experience with Spravato is a plus
Physical Demands: This position primarily involves sitting for extended periods. This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.
Auto-ApplyFront Desk Agent - DoubleTree Washington, PA
Front desk receptionist job in Washington, PA
Job Description
Essential Duties and Responsibilities
As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Ensure that all Guest complaints managed, recorded, and resolved promptly
Support the Night Auditor with all Front Desk and accounting related duties
Produce nightly reports, as required
Inform Departments of special requests, early/late departures, room changes and other Guest requests
Maintain good communication and work relationships in all hotel areas
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.
Required Skills and Requisites
Job Requirements
Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Two years Front Desk experience
Knowledge of the hospitality industry
High level of IT Proficiency
Able to speak and understand Spanish
Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
Front Desk Agent
Front desk receptionist job in Pittsburgh, PA
The Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. At this time, the position requires three evening shifts and two overnight shifts.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
The ideal candidate for this position:
Prior hospitality experience preferred, but not required.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listen, and communicate effectively.
Hearing and visual ability to observe and detect signs of emergency situations
Professional, positive attitude and actions when communicating with guests and team members.
EOE/
M
/
F
/D/V
Auto-ApplyFront Desk Agent
Front desk receptionist job in Pittsburgh, PA
The Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. At this time, the position requires three evening shifts and two overnight shifts.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
The ideal candidate for this position:
Prior hospitality experience preferred, but not required.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listen, and communicate effectively.
Hearing and visual ability to observe and detect signs of emergency situations
Professional, positive attitude and actions when communicating with guests and team members.
EOE/
M
/
F
/D/V
Front Desk Agent
Front desk receptionist job in Pittsburgh, PA
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyFront Desk Agent
Front desk receptionist job in Canonsburg, PA
Job DescriptionDescription:
Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to guest.
Sort, and track incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Compute bill, collect payment, and make change for guests.
Make, confirm, and cancel reservations via all communication avenues.
Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservation, transportation, or entertainment reservations for guest.
Deposit guest valuables in hotel safe deposit box.
Ability to accurately use various office software.
Have a full working knowledge and expertise of each shift including night audit.
Requirements:Requirements
Skills to be successful in the role would include:
Knowledge of OnQ operating system a plus!
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Attend required meetings.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Relevant training and experience and additional education preferred.
CPR and first aid training preferred but can be trained.
Front Desk Coordinator-$500 Sign on Bonus
Front desk receptionist job in Bethel Park, PA
Front Desk Coordinator-$500 Sign on Bonus
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday & Tuesday: 8:00 am-5:00 pm
Wednesday: 10:00 am-7:00 pm
Thursday: Closed
Friday: 8:00 am-1:00 pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
Benefits
Health, Dental and Vision Insurance (Full-time employees)
Healthcare Spending Account
Paid Time Off
401k
Voluntary Life & Disability Insurance
Employee Assistance Program
Referral Program
Employee Discount Program
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyFront Desk Agent
Front desk receptionist job in Coraopolis, PA
Job DescriptionDescription:
About Us
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Concert Hospitality has an amazing opportunity as a Front Desk Agent
About Courtyard Hotel Pittsburgh
Our hotel in Coraopolis, PA, is just moments from popular destinations including Robert Morris University, Moon Township, UMPC Events Center, and Robinson Town Centre. Our inviting hotel near attractions in downtown Pittsburgh has everything you need for a successful stay. Recharge in our hotel rooms with free Wi-Fi, ergonomic workspaces, and signature plush Marriott bedding. Satisfy your appetite at the Bistro, our on-site restaurant, and bar serving healthy breakfast and dinner options, Starbucks coffee, and evening cocktails. You can also try restaurants like Hyeholde Restaurant and Ditka's during your stay. Maintain your fitness at our 24-hour fitness center or enjoy outdoor activities at Moon Park. Our event venue is also a great choice for your next business meeting. Ask about group rates when you book 10 or more rooms for your attendees. Whatever brings you to Coraopolis, enjoy your stay at Courtyard Pittsburgh Airport
You should join our team if you believe...
· That people come first and that our curators are the driving force behind our success.
· In joining an organization that cares about and supports your career growth and development.
- In providing leadership and guidance to the front desk team is
You're a great fit for this role if you...
· Have a passion for delivering an elevated guest service experience.
· Always look for that “something extra” that will surprise and delight our guests.
· Enjoy greeting guests in a friendly matter
· Enjoy completing the registration process for guests as well as handle the check out process
We're excited to have you join us because...
· You have experience in the hospitality industry
- Two years combined prior front desk or related field experience
You have ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
Requirements:
Spa Receptionist
Front desk receptionist job in Pittsburgh, PA
Job DescriptionBenefits:
401(k)
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!
Hand & Stone Massage and Facial Spa is looking for an experienced customer service orientated individual to join our Spa Associate team at our Pittsburgh-East Liberty location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day.
We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!
Responsibilities
Meet membership sales goals
Detailed knowledge of the menu of services dont worry, well train you!
Have excellent customer service to members and guests, while building relationships that last
Capable of working flexible hours
Effectively communicate sales, promotions, and service options with clients
Bring a positive and energetic attitude
Answer phones, schedule appointments, and file documents
Uphold spa cleanliness standards and various other duties as assigned
Whats in it for you?
Competitive Compensation - hourly wage PLUS commissions.
Contests - do you want to put your sales skills to the test? See what we have in store!
Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
Ongoing Training - We are ALWAYS learning and improving.
Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
Employee Discounts - Who wouldnt want discounts on products, services, AND gift cards?
Spa Membership Sales Associate Qualifications:
Capable of working flexible hours (evenings and weekends required)
Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights or general beauty and wellness industry knowledge
Critical thinking skills, including conflict resolution
Excellent verbal and written communication
Must be exceptionally organized and have great attention to detail
Must be a strong team player with the ability to work independently with minimal supervision
Experience with Zenoti software a plus
Job Type: Full-time / Part-time
Additional Compensation:
Commission
Bonuses
Store Discounts
PTO
Health Benefits
Night Auditor/Front Desk
Front desk receptionist job in Ambridge, PA
Benefits:
401(k)
Employee discounts
Night Auditor/Guest Services Job Title: Night Auditor/Guest Services Department: Front Desk Reports To: General Manager FLSA Status: Non-Exempt
Position Summary:
The Night Auditor provides outstanding guest service by providing the guest with assistance in any area
necessary, answering telephones, making reservations, check-in and checkout guests. Collect and record
all reports relating to total hotel sales for the day, keep financial records up to date, process guest bills,
and perform the duties of a Front Desk Associate during the night audit shift. The Night Auditor is also
responsible for being the Acting Manager On Duty (MOD).
Essential Duties and Responsibilities:
Keeping hotel financial records in order
Verifying that all accounts are balanced and supported by documentation
Checking guests in and out of the hotel
Responding to Guests needs, request, and complaints
Answering the phone and making reservations
Summarizing each nights operations and listing any follow up tasks for management
Performing duties on a daily checklist
Knows al emergency procedures for hotel and guest safety
Acting as the Manager on Duty (MOD) during hours when no MOD is available
Complete knowledge of hotel operating policies and procedures
Wash, Dry, and Fold Laundry
Set up, Cook, and Clean for daily guest breakfast
Competencies:
To perform the job successfully, an individual should demonstrate the following.
Communications - Exhibits good listening and comprehension. Expresses ideas and
thoughts in written form. Expresses ideas and thoughts verbally. Keeps others
adequately informed. Selects and uses appropriate communication methods.
Adaptability Adapts to change in the work environment. Manages competing
demands, Accepts criticism and feedback. Changes approach or method to best fit the
situation.
Cooperation Establishes and Maintains effective relationships. Exhibits tact and
consideration. Displays a positive outlook and pleasant manner. Helps and supports co-
workers. Works cooperatively in group situations. Works actively to resolve conflict.
Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional
customer situations. Meets commitments. Responds promptly to customer needs.
Solicits customer feedback to improve service.
Dependability - Commits to doing the best job possible. Follows instruction. Keeps
commitments. Meets attendance and punctuality guidelines. Responds to requests for
service and assistance. Takes responsibility for own actions.
Planning & Organization - Integrates changes smoothly. Plans for additional resources.
Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently.
Works in an organized manner.
Quality - Fosters quality focus in others. Improves processes. Measures key outcomes.
Sets clear quality requirements. Solicits and applies customer feedback.
Use of Technology - Adapts to new technologies. Demonstrates required skills. Keeps
technical skills up to date. Troubleshoots technological problems. Uses technology to
increase productivity.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirement below is representative of the knowledge, skill, and/or ability
required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Education/Experience:
High school diploma or general education degree (GED); or one to three months related experience
and/or training; or equivalent combination of education and experience.
Language Ability:
Read and interpret documents such as safety rules, operating and maintenance instructions, and
procedure manuals. Write routine reports and correspondence. Speak effectively before groups
of customers or employees.
Mathematical Ability:
Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions
and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram
form. Deal with problems involving several concrete variables in standardized situations.
Software Skills:
Working knowledge of MS Office: Knowledge of hotel management software (PMS)
Certificates and Licenses: N/A
Supervisory Responsibilities: None
Work Environment:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
This job operates in a hotel environment. Shifts may include weekends and holidays.
The role routinely uses standard cleaning equipment that is found in hotel laundry
rooms.
The role routinely uses standard kitchen and bar equipment.
Will work around chemicals and must be able to read labels as well as measure proper
amount of chemicals to be used in washing procedures.
Physical Demands: The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Requires ordinary conversation, hearing, and visual acuity.
Bend, squat, kneel, twist and reach repetitively.
Stand, walk for prolonged periods (8 hours per day), and move about the office and
customer facilities as necessary.
Performing this job regularly requires use of hands to finger, handle, or feel objects,
tools or controls.
Employee must occasionally lift and/or move up to 50 pounds.
Employee must be able to climb several flights of stairs property is not equipped with an elevator.
The above job description is not intended to be an all-inclusive list of duties and standards of the
position. Incumbents will follow any other instructions and perform any other related duties,
as assigned by their manager.
Hotel Front Desk Receptionist
Front desk receptionist job in Pittsburgh, PA
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$11 - $13 hourly
Responsibilities:
Bookkeeping: keep accurate records of all hotel guest account information
Work with the housekeeping staff to ensure rooms are ready for new guests
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Mitigate customer complaints as needed
Qualifications:
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Has experience answering telephone calls and troubleshooting stressful situations
Must have graduated high school, received a GED or equivalent
Exhibits working knowledge of Microsoft Office and reservation management systems
About Company
1150 Banksville Rd
Pittsburgh, PA, 15216
Front Desk Coordinator
Front desk receptionist job in Bellaire, OH
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
(Pay Rate $13.00 per hour)
Monday through Friday
Part Time
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
We can recommend jobs specifically for you! Click here to get started.
Auto-Apply