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Front office secretary vs department secretary

The differences between front office secretaries and department secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office secretary and a department secretary. Additionally, a front office secretary has an average salary of $38,104, which is higher than the $35,473 average annual salary of a department secretary.

The top three skills for a front office secretary include patients, patient appointments and data entry. The most important skills for a department secretary are patients, customer service, and data entry.

Front office secretary vs department secretary overview

Front Office SecretaryDepartment Secretary
Yearly salary$38,104$35,473
Hourly rate$18.32$17.05
Growth rate-8%-8%
Number of jobs70,60480,303
Job satisfaction--
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 39%
Average age5050
Years of experience22

Front office secretary vs department secretary salary

Front office secretaries and department secretaries have different pay scales, as shown below.

Front Office SecretaryDepartment Secretary
Average salary$38,104$35,473
Salary rangeBetween $30,000 And $47,000Between $26,000 And $47,000
Highest paying City-Oakland, CA
Highest paying state-California
Best paying company-Brigham and Women's Hospital
Best paying industry-Government

Differences between front office secretary and department secretary education

There are a few differences between a front office secretary and a department secretary in terms of educational background:

Front Office SecretaryDepartment Secretary
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Front office secretary vs department secretary demographics

Here are the differences between front office secretaries' and department secretaries' demographics:

Front Office SecretaryDepartment Secretary
Average age5050
Gender ratioMale, 7.4% Female, 92.6%Male, 7.0% Female, 93.0%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between front office secretary and department secretary duties and responsibilities

Front office secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Greet patients, review accounts and update patient information and demographics.
  • Proofread materials and applications for accuracy, completeness, compliance with departmental policies, regulations, and minimum requirements.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Department secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Volunteer for ISO auditor duties to ensure ISO procedures are followed for certification.
  • Perform payroll functions, including maintaining timekeeping information and processing and submitting payroll.
  • Prepare materials for monthly board of directors meetings including PowerPoint presentations, agendas and minutes.
  • Complete all payroll documentation, enter all payroll documentation into computer program, and submit to payroll department.
  • Create PowerPoint presentations used for business development, organize files and develop spreadsheets, fax reports and scan documents.
  • Show more

Front office secretary vs department secretary skills

Common front office secretary skills
  • Patients, 28%
  • Patient Appointments, 24%
  • Data Entry, 8%
  • Appointment Scheduling, 4%
  • Front Desk, 3%
  • Insurance Verification, 3%
Common department secretary skills
  • Patients, 22%
  • Customer Service, 10%
  • Data Entry, 7%
  • Medical Terminology, 7%
  • Patient Care, 4%
  • Word Processing, 4%

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