Front office secretary vs front desk coordinator

The differences between front office secretaries and front desk coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office secretary and a front desk coordinator. Additionally, a front office secretary has an average salary of $38,104, which is higher than the $31,667 average annual salary of a front desk coordinator.

The top three skills for a front office secretary include patients, patient appointments and data entry. The most important skills for a front desk coordinator are patients, customer service, and check-in.

Front office secretary vs front desk coordinator overview

	Front Office Secretary	Front Desk Coordinator
Yearly salary	$38,104	$31,667
Hourly rate	$18.32	$15.22
Growth rate	-8%	-
Number of jobs	70,604	119,803
Job satisfaction	-	-
Most common degree	High School Diploma, 27%	Bachelor's Degree, 29%
Average age	50	42
Years of experience	2	2

Front office secretary vs front desk coordinator salary

Front office secretaries and front desk coordinators have different pay scales, as shown below.

	Front Office Secretary	Front Desk Coordinator
Average salary	$38,104	$31,667
Salary range	Between $30,000 And $47,000	Between $26,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between front office secretary and front desk coordinator education

There are a few differences between a front office secretary and a front desk coordinator in terms of educational background:

	Front Office Secretary	Front Desk Coordinator
Most common degree	High School Diploma, 27%	Bachelor's Degree, 29%
Most common major	Business	Health Care Administration
Most common college	University of Pennsylvania	-

Front office secretary vs front desk coordinator demographics

Here are the differences between front office secretaries' and front desk coordinators' demographics:

	Front Office Secretary	Front Desk Coordinator
Average age	50	42
Gender ratio	Male, 7.4% Female, 92.6%	Male, 9.4% Female, 90.6%
Race ratio	Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between front office secretary and front desk coordinator duties and responsibilities

Front office secretary example responsibilities.

Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
Greet patients, review accounts and update patient information and demographics.
Proofread materials and applications for accuracy, completeness, compliance with departmental policies, regulations, and minimum requirements.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Front office secretary vs front desk coordinator skills

Common front office secretary skills

Patients, 28%
Patient Appointments, 24%
Data Entry, 8%
Appointment Scheduling, 4%
Front Desk, 3%
Insurance Verification, 3%

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

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Front Office Secretary
Front Office Secretary vs Front Desk Coordinator

Updated January 8, 2025

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