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Front office secretary vs front office clerk

The differences between front office secretaries and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office secretary and a front office clerk. Additionally, a front office secretary has an average salary of $38,104, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for a front office secretary include patients, patient appointments and data entry. The most important skills for a front office clerk are patients, check-in, and data entry.

Front office secretary vs front office clerk overview

Front Office SecretaryFront Office Clerk
Yearly salary$38,104$31,051
Hourly rate$18.32$14.93
Growth rate-8%-5%
Number of jobs70,604163,789
Job satisfaction--
Most common degreeHigh School Diploma, 27%Associate Degree, 28%
Average age5047
Years of experience22

Front office secretary vs front office clerk salary

Front office secretaries and front office clerks have different pay scales, as shown below.

Front Office SecretaryFront Office Clerk
Average salary$38,104$31,051
Salary rangeBetween $30,000 And $47,000Between $25,000 And $37,000
Highest paying City-Minneapolis, MN
Highest paying state-Alaska
Best paying company-Limbach
Best paying industry-Government

Differences between front office secretary and front office clerk education

There are a few differences between a front office secretary and a front office clerk in terms of educational background:

Front Office SecretaryFront Office Clerk
Most common degreeHigh School Diploma, 27%Associate Degree, 28%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Front office secretary vs front office clerk demographics

Here are the differences between front office secretaries' and front office clerks' demographics:

Front Office SecretaryFront Office Clerk
Average age5047
Gender ratioMale, 7.4% Female, 92.6%Male, 13.9% Female, 86.1%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between front office secretary and front office clerk duties and responsibilities

Front office secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Greet patients, review accounts and update patient information and demographics.
  • Proofread materials and applications for accuracy, completeness, compliance with departmental policies, regulations, and minimum requirements.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Front office clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
  • Verify releases of information according to HIPPA regulations.
  • Maintain confidentiality of patient information; abiding by HIPPA guidelines.
  • Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
  • Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.
    • Show more

Front office secretary vs front office clerk skills

Common front office secretary skills
  • Patients, 28%
  • Patient Appointments, 24%
  • Data Entry, 8%
  • Appointment Scheduling, 4%
  • Front Desk, 3%
  • Insurance Verification, 3%
Common front office clerk skills
  • Patients, 34%
  • Check-In, 8%
  • Data Entry, 8%
  • Customer Service, 7%
  • Front Desk, 4%
  • Appointment Scheduling, 4%

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Updated January 8, 2025

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