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Front office secretary vs front office coordinator

The differences between front office secretaries and front office coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office secretary and a front office coordinator. Additionally, a front office secretary has an average salary of $38,104, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for a front office secretary include patients, patient appointments and data entry. The most important skills for a front office coordinator are patients, customer service, and data entry.

Front office secretary vs front office coordinator overview

Front Office SecretaryFront Office Coordinator
Yearly salary$38,104$32,844
Hourly rate$18.32$15.79
Growth rate-8%-5%
Number of jobs70,604131,810
Job satisfaction--
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 38%
Average age5047
Years of experience22

Front office secretary vs front office coordinator salary

Front office secretaries and front office coordinators have different pay scales, as shown below.

Front Office SecretaryFront Office Coordinator
Average salary$38,104$32,844
Salary rangeBetween $30,000 And $47,000Between $25,000 And $42,000
Highest paying City-San Francisco, CA
Highest paying state-Massachusetts
Best paying company-University of California, Berkeley
Best paying industry-Health Care

Differences between front office secretary and front office coordinator education

There are a few differences between a front office secretary and a front office coordinator in terms of educational background:

Front Office SecretaryFront Office Coordinator
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Front office secretary vs front office coordinator demographics

Here are the differences between front office secretaries' and front office coordinators' demographics:

Front Office SecretaryFront Office Coordinator
Average age5047
Gender ratioMale, 7.4% Female, 92.6%Male, 9.0% Female, 91.0%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between front office secretary and front office coordinator duties and responsibilities

Front office secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Greet patients, review accounts and update patient information and demographics.
  • Proofread materials and applications for accuracy, completeness, compliance with departmental policies, regulations, and minimum requirements.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Front office coordinator example responsibilities.

  • Manage medical records and other patient information within HIPPA guidelines.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Work in Kronos to enter miss punches or correct time for employees when payroll is due.
  • Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
  • Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
  • Maintain confidentiality of patient privacy in compliance with HIPAA regulations.
  • Show more

Front office secretary vs front office coordinator skills

Common front office secretary skills
  • Patients, 28%
  • Patient Appointments, 24%
  • Data Entry, 8%
  • Appointment Scheduling, 4%
  • Front Desk, 3%
  • Insurance Verification, 3%
Common front office coordinator skills
  • Patients, 27%
  • Customer Service, 11%
  • Data Entry, 5%
  • Front Desk, 4%
  • Insurance Verification, 4%
  • Patient Charts, 3%

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