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Front office secretary vs office clerk

The differences between front office secretaries and office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office secretary and an office clerk. Additionally, a front office secretary has an average salary of $38,104, which is higher than the $30,927 average annual salary of an office clerk.

The top three skills for a front office secretary include patients, patient appointments and data entry. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Front office secretary vs office clerk overview

Front Office SecretaryOffice Clerk
Yearly salary$38,104$30,927
Hourly rate$18.32$14.87
Growth rate-8%-5%
Number of jobs70,604106,497
Job satisfaction--
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 32%
Average age5047
Years of experience22

Front office secretary vs office clerk salary

Front office secretaries and office clerks have different pay scales, as shown below.

Front Office SecretaryOffice Clerk
Average salary$38,104$30,927
Salary rangeBetween $30,000 And $47,000Between $25,000 And $38,000
Highest paying City-Englewood, CO
Highest paying state-Alaska
Best paying company-University of Massachusetts Boston
Best paying industry-Transportation

Differences between front office secretary and office clerk education

There are a few differences between a front office secretary and an office clerk in terms of educational background:

Front Office SecretaryOffice Clerk
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 32%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Front office secretary vs office clerk demographics

Here are the differences between front office secretaries' and office clerks' demographics:

Front Office SecretaryOffice Clerk
Average age5047
Gender ratioMale, 7.4% Female, 92.6%Male, 23.3% Female, 76.7%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between front office secretary and office clerk duties and responsibilities

Front office secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Greet patients, review accounts and update patient information and demographics.
  • Proofread materials and applications for accuracy, completeness, compliance with departmental policies, regulations, and minimum requirements.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Office clerk example responsibilities.

  • Complete medical records requests as specified under HIPAA regulations.
  • Scan EOB's and attach to payments in software system.
  • Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
  • Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
  • Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.
  • Show more

Front office secretary vs office clerk skills

Common front office secretary skills
  • Patients, 28%
  • Patient Appointments, 24%
  • Data Entry, 8%
  • Appointment Scheduling, 4%
  • Front Desk, 3%
  • Insurance Verification, 3%
Common office clerk skills
  • Customer Service, 21%
  • Data Entry, 18%
  • Telephone Calls, 7%
  • Payroll, 5%
  • Office Equipment, 4%
  • Office Machines, 3%

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