Front office secretary vs service secretary

The differences between front office secretaries and service secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office secretary and a service secretary. Additionally, a front office secretary has an average salary of $38,104, which is higher than the $30,948 average annual salary of a service secretary.

The top three skills for a front office secretary include patients, patient appointments and data entry. The most important skills for a service secretary are patients, customer service, and data entry.

Front office secretary vs service secretary overview

	Front Office Secretary	Service Secretary
Yearly salary	$38,104	$30,948
Hourly rate	$18.32	$14.88
Growth rate	-8%	-8%
Number of jobs	70,604	25,307
Job satisfaction	-	-
Most common degree	High School Diploma, 27%	Bachelor's Degree, 30%
Average age	50	50
Years of experience	2	2

Front office secretary vs service secretary salary

Front office secretaries and service secretaries have different pay scales, as shown below.

	Front Office Secretary	Service Secretary
Average salary	$38,104	$30,948
Salary range	Between $30,000 And $47,000	Between $22,000 And $42,000
Highest paying City	-	East Hartford, CT
Highest paying state	-	Connecticut
Best paying company	-	EastHartford Schools
Best paying industry	-	Manufacturing

Differences between front office secretary and service secretary education

There are a few differences between a front office secretary and a service secretary in terms of educational background:

	Front Office Secretary	Service Secretary
Most common degree	High School Diploma, 27%	Bachelor's Degree, 30%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Front office secretary vs service secretary demographics

Here are the differences between front office secretaries' and service secretaries' demographics:

	Front Office Secretary	Service Secretary
Average age	50	50
Gender ratio	Male, 7.4% Female, 92.6%	Male, 7.0% Female, 93.0%
Race ratio	Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%	Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	6%

Differences between front office secretary and service secretary duties and responsibilities

Front office secretary example responsibilities.

Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
Greet patients, review accounts and update patient information and demographics.
Proofread materials and applications for accuracy, completeness, compliance with departmental policies, regulations, and minimum requirements.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Service secretary example responsibilities.

Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
Assist payroll administrator with completing bi-weekly payroll.
Compose and edit PowerPoint presentations for physicians.
Develop several PowerPoint presentations utilize for training purposes.
Developed/Implemented/Monitore annual budgets and payroll system for both departments.
Demonstrate professional integrity and tactful handling of confidential and protect health information according to HIPAA and administrative policy guidelines.

Front office secretary vs service secretary skills

Common front office secretary skills

Patients, 28%
Patient Appointments, 24%
Data Entry, 8%
Appointment Scheduling, 4%
Front Desk, 3%
Insurance Verification, 3%

Common service secretary skills

Patients, 14%
Customer Service, 14%
Data Entry, 9%
Payroll, 7%
Telephone Calls, 7%
Word Processing, 6%

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Office and Administrative Industry
Front Office Secretary
Front Office Secretary vs Service Secretary

Updated January 8, 2025

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