Head operator vs senior director, operations

The differences between head operators and senior directors, operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a head operator and a senior director, operations. Additionally, a senior director, operations has an average salary of $149,771, which is higher than the $138,787 average annual salary of a head operator.

The top three skills for a head operator include analytics, customer service and project management. The most important skills for a senior director, operations are customer service, oversight, and continuous improvement.

Head operator vs senior director, operations overview

	Head Operator	Senior Director, Operations
Yearly salary	$138,787	$149,771
Hourly rate	$66.72	$72.01
Growth rate	6%	6%
Number of jobs	101,974	120,499
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 71%
Average age	44	44
Years of experience	6	6

What does a head operator do?

A head operator performs varied duties and responsibilities for an organization. These include striving to achieve the highest safety level with company safety policies and procedures, implementing new CRM platforms for various agents and channels, examining and monitoring the use of the new CRM, and overseeing business case analysis. As the head operator, you are responsible for restructuring the duties and responsibilities within logistics, service, and inventory control. You are also responsible for reducing business risk by developing and enforcing tighter security for network infrastructure.

What does a senior director, operations do?

The senior director of operations generally works with other managers to set goals for the future of the company and evaluates performance to check whether certain goals are achieved. They are responsible for making sure that operational processes are within the prescribed budget and timeline. Also, they oversee, implement, and evaluate operation processes and procedures to see if they comply with the set standards and procedures of the company. Additionally, they lead in developing strategies and implementation plans to enhance and standardize all units of operations.

Head operator vs senior director, operations salary

Head operators and senior directors, operations have different pay scales, as shown below.

	Head Operator	Senior Director, Operations
Average salary	$138,787	$149,771
Salary range	Between $79,000 And $243,000	Between $103,000 And $216,000
Highest paying City	Providence, RI	Olympia, WA
Highest paying state	Rhode Island	Washington
Best paying company	McKinsey & Company Inc	Genentech
Best paying industry	Finance	Hospitality

Differences between head operator and senior director, operations education

There are a few differences between a head operator and a senior director, operations in terms of educational background:

	Head Operator	Senior Director, Operations
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 71%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Head operator vs senior director, operations demographics

Here are the differences between head operators' and senior directors, operations' demographics:

	Head Operator	Senior Director, Operations
Average age	44	44
Gender ratio	Male, 78.6% Female, 21.4%	Male, 75.7% Female, 24.3%
Race ratio	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between head operator and senior director, operations duties and responsibilities

Head operator example responsibilities.

Manage all social media outlets (Facebook.
Lead the road-map to SaaS offering and implement DevOps.
Manage technology build out of new office space and data center facilities for Americas.
Manage all purchase orders, inventory, A/P, A/R, payroll, and all credit card forms.
Manage all security and compliance relate items including SOX, HIPAA, internal controls, and FDA validation requirements.
Design and implement disaster recovery in the cloud and manage routine maintenance of the cloud environment and business relationship.

Senior director, operations example responsibilities.

Design and manage systems and processes to deliver consistent, scalable and compliant with SOX and other regulations.
Manage PMO with responsibility for performance management, resource and portfolio management.
Manage new product co-development program with a major medical device company that enable remote surgical oversight and support.
Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
Introduce KPIs to raise performance in business development, supply chain, and CRM - aligning CRM with long-term strategy.
Steer RapidApp, a mid-size mobile SaaS platform, through the acquisition process.

Head operator vs senior director, operations skills

Common head operator skills

Analytics, 8%
Customer Service, 7%
Project Management, 7%
Oversight, 7%
Continuous Improvement, 6%
KPIs, 6%

Common senior director, operations skills

Customer Service, 8%
Oversight, 7%
Continuous Improvement, 6%
SR, 6%
Project Management, 5%
Process Improvement, 4%

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Head Operator
Head Operator vs Senior Director, Operations

Updated January 8, 2025

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