Health services manager vs resident services director

The differences between health services managers and resident services directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a health services manager and a resident services director. Additionally, a health services manager has an average salary of $84,568, which is higher than the $62,648 average annual salary of a resident services director.

The top three skills for a health services manager include patients, behavioral health and mental health. The most important skills for a resident services director are resident care, state regulations, and CPR.

Health services manager vs resident services director overview

	Health Services Manager	Resident Services Director
Yearly salary	$84,568	$62,648
Hourly rate	$40.66	$30.12
Growth rate	28%	28%
Number of jobs	162,609	84,382
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 48%
Average age	47	47
Years of experience	6	6

What does a health services manager do?

A health services manager is responsible for monitoring the medical services and policies of a healthcare institution, ensuring that the medical team provides the highest quality care services for the patients. Health services managers supervise daily operations, resolving complaints, facilitating health programs, and training new staff. They handle departmental budgets and allocate adequate resources to support medical procedures. A health services manager also inspects the quality of medical tools and equipment and schedule regular maintenance to guarantee efficiency and avoid potential hazards and delays.

What does a resident services director do?

A resident service director is responsible for developing, planning, implementing, supervising, and monitoring the resident services staff and program for residents consistent with regulations and established best practices. Their duties and responsibilities include maintaining accurate resident records and coordinating safety and emergency programs.

Health services manager vs resident services director salary

Health services managers and resident services directors have different pay scales, as shown below.

	Health Services Manager	Resident Services Director
Average salary	$84,568	$62,648
Salary range	Between $56,000 And $127,000	Between $32,000 And $120,000
Highest paying City	New York, NY	New York, NY
Highest paying state	Delaware	Delaware
Best paying company	Genentech	Kaiser Permanente
Best paying industry	Health Care	Transportation

Differences between health services manager and resident services director education

There are a few differences between a health services manager and a resident services director in terms of educational background:

	Health Services Manager	Resident Services Director
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 48%
Most common major	Nursing	Nursing
Most common college	University of Pennsylvania	University of Pennsylvania

Health services manager vs resident services director demographics

Here are the differences between health services managers' and resident services directors' demographics:

	Health Services Manager	Resident Services Director
Average age	47	47
Gender ratio	Male, 31.2% Female, 68.8%	Male, 22.7% Female, 77.3%
Race ratio	Black or African American, 10.9% Unknown, 4.3% Hispanic or Latino, 14.8% Asian, 8.2% White, 61.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.8% Unknown, 4.3% Hispanic or Latino, 14.2% Asian, 7.7% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between health services manager and resident services director duties and responsibilities

Health services manager example responsibilities.

Initiate sentinel system allowing company to proactively manage reimbursement reductions impose by state Medicaid programs.
Possess the ability to work in a fast-pace environment with compassion and respect for all patients and family members.
Assist in the design and reconstruction of the culinary department.
File member's medical data in proper medical jacket, per HIPAA regulations.
Audit adjudication process so that compliance are met within ERISA and HIPAA guidelines.
Assist other facilities in preparation for ACA accreditation and develop departmental audit tools to ensure compliance in all areas.

Resident services director example responsibilities.

Manage resident and facility accounts, budgets, social security applications, and Medicare and Medicaid benefits.
Attend weekly Medicare meetings and notify families of available coverage and mail necessary Medicare letters to families for confirmation.
Perform daily maintenance on boilers, HVAC unit and all mechanical system.
Perform HVAC, plumbing and electrical repairs including older circuit breaker boxes and meter stacks.
Assist with resident and family decision making regarding clinical and long term care (LTC).
Develop system to track all housing applications and improve internal housing relocation methods in response to new DHS mandates.

Health services manager vs resident services director skills

Common health services manager skills

Patients, 11%
Behavioral Health, 9%
Mental Health, 8%
Health Services, 5%
Customer Service, 5%
Social Work, 5%

Common resident services director skills

Resident Care, 12%
State Regulations, 9%
CPR, 8%
Social Work, 7%
Memory Care, 6%
Independent Living, 6%

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Health Services Manager
Health Services Manager vs Resident Services Director

Updated January 8, 2025

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