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Home office representative vs associate sales representative

The differences between home office representatives and associate sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a home office representative and an associate sales representative. Additionally, an associate sales representative has an average salary of $51,007, which is higher than the $34,049 average annual salary of a home office representative.

The top three skills for a home office representative include customer service, care services and payment arrangements. The most important skills for an associate sales representative are work ethic, patients, and product knowledge.

Home office representative vs associate sales representative overview

Home Office RepresentativeAssociate Sales Representative
Yearly salary$34,049$51,007
Hourly rate$16.37$24.52
Growth rate4%4%
Number of jobs221,162333,049
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 59%
Average age4747
Years of experience44

What does a home office representative do?

Home Office Representatives are employees who work on administrative or clerical activities for the company. They work from their own home's comfort. Companies with telecommuting programs employ them. Home Office Representatives may be assigned to do appointment setting, customer service activities, and other administrative tasks. They are expected to work with integrity and to remain trustworthy. Home office representatives need to be computer-savvy. They should be familiar with different applications as well. They should also have good communication skills.

What does an associate sales representative do?

The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.

Home office representative vs associate sales representative salary

Home office representatives and associate sales representatives have different pay scales, as shown below.

Home Office RepresentativeAssociate Sales Representative
Average salary$34,049$51,007
Salary rangeBetween $18,000 And $62,000Between $37,000 And $68,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Verint
Best paying industry-Health Care

Differences between home office representative and associate sales representative education

There are a few differences between a home office representative and an associate sales representative in terms of educational background:

Home Office RepresentativeAssociate Sales Representative
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Home office representative vs associate sales representative demographics

Here are the differences between home office representatives' and associate sales representatives' demographics:

Home Office RepresentativeAssociate Sales Representative
Average age4747
Gender ratioMale, 42.4% Female, 57.6%Male, 50.8% Female, 49.2%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between home office representative and associate sales representative duties and responsibilities

Home office representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of rooms and booking reservations.
  • Assist customer with adding comcast services.
  • Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Associate sales representative example responsibilities.

  • Manage organization website and Facebook page; writing articles for websites and newsletters.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Home office representative vs associate sales representative skills

Common home office representative skills
  • Customer Service, 30%
  • Care Services, 17%
  • Payment Arrangements, 5%
  • Credit Card, 5%
  • Inbound Calls, 5%
  • Outbound Calls, 5%
Common associate sales representative skills
  • Work Ethic, 16%
  • Patients, 13%
  • Product Knowledge, 12%
  • Excellent Interpersonal, 7%
  • Excellent Organizational, 4%
  • Sales Techniques, 4%