Home office representative vs inbound sale representative

The differences between home office representatives and inbound sale representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a home office representative, becoming an inbound sale representative takes usually requires 6-8 years. Additionally, an inbound sale representative has an average salary of $46,054, which is higher than the $34,049 average annual salary of a home office representative.

The top three skills for a home office representative include customer service, care services and payment arrangements. The most important skills for an inbound sale representative are excellent interpersonal, customer service, and mutual funds.

Home office representative vs inbound sale representative overview

	Home Office Representative	Inbound Sale Representative
Yearly salary	$34,049	$46,054
Hourly rate	$16.37	$22.14
Growth rate	4%	5%
Number of jobs	221,162	118,186
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 38%
Average age	47	46
Years of experience	4	8

What does a home office representative do?

Home Office Representatives are employees who work on administrative or clerical activities for the company. They work from their own home's comfort. Companies with telecommuting programs employ them. Home Office Representatives may be assigned to do appointment setting, customer service activities, and other administrative tasks. They are expected to work with integrity and to remain trustworthy. Home office representatives need to be computer-savvy. They should be familiar with different applications as well. They should also have good communication skills.

What does an inbound sale representative do?

An inbound sales representative is in charge of securing sales by responding to calls and correspondence from clients, ensuring efficiency and customer satisfaction. They may arrange appointments, answer inquiries, offer products and services, and discuss product specifications. There are also instances where they must perform follow-up calls on outbound transactions, process payments, or establish billing plans in adherence to the company's policies and regulations. Furthermore, an inbound sales representative must address issues and concerns from clients, resolving them promptly and efficiently.

Home office representative vs inbound sale representative salary

Home office representatives and inbound sale representatives have different pay scales, as shown below.

	Home Office Representative	Inbound Sale Representative
Average salary	$34,049	$46,054
Salary range	Between $18,000 And $62,000	Between $27,000 And $75,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Altice USA
Best paying industry	-	-

Differences between home office representative and inbound sale representative education

There are a few differences between a home office representative and an inbound sale representative in terms of educational background:

	Home Office Representative	Inbound Sale Representative
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Southern California

Home office representative vs inbound sale representative demographics

Here are the differences between home office representatives' and inbound sale representatives' demographics:

	Home Office Representative	Inbound Sale Representative
Average age	47	46
Gender ratio	Male, 42.4% Female, 57.6%	Male, 46.4% Female, 53.6%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	7%

Differences between home office representative and inbound sale representative duties and responsibilities

Home office representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of rooms and booking reservations.
Assist customer with adding comcast services.
Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Inbound sale representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Succeed at inbound sales role utilizing quick rapport building talent while upselling customers.
Create excellent customer service skills and multitasking, by providing professional, reliable customer service in a fast-pace working environment.
Perform adjustments to customers accounts in the CSG and Comtrac database.
Influence and sell CDV and CHSI to new and existing customers.
Meet customers needs and upselling by offering additional products and services base on discovery questions.

Home office representative vs inbound sale representative skills

Common home office representative skills

Customer Service, 30%
Care Services, 17%
Payment Arrangements, 5%
Credit Card, 5%
Inbound Calls, 5%
Outbound Calls, 5%

Common inbound sale representative skills

Excellent Interpersonal, 21%
Customer Service, 10%
Mutual Funds, 9%
Excellent Organizational, 9%
Data Entry, 5%
Customer Inquiries, 5%

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Home Office Representative
Home Office Representative vs Inbound Sale Representative

Updated January 8, 2025

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