Home office representative vs inside sales representative

The differences between home office representatives and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a home office representative and an inside sales representative. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $34,049 average annual salary of a home office representative.

The top three skills for a home office representative include customer service, care services and payment arrangements. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.

Home office representative vs inside sales representative overview

	Home Office Representative	Inside Sales Representative
Yearly salary	$34,049	$44,413
Hourly rate	$16.37	$21.35
Growth rate	4%	4%
Number of jobs	221,162	244,168
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 66%
Average age	47	47
Years of experience	4	4

What does a home office representative do?

Home Office Representatives are employees who work on administrative or clerical activities for the company. They work from their own home's comfort. Companies with telecommuting programs employ them. Home Office Representatives may be assigned to do appointment setting, customer service activities, and other administrative tasks. They are expected to work with integrity and to remain trustworthy. Home office representatives need to be computer-savvy. They should be familiar with different applications as well. They should also have good communication skills.

What does an inside sales representative do?

An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.

Home office representative vs inside sales representative salary

Home office representatives and inside sales representatives have different pay scales, as shown below.

	Home Office Representative	Inside Sales Representative
Average salary	$34,049	$44,413
Salary range	Between $18,000 And $62,000	Between $28,000 And $69,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Wyoming
Best paying company	-	Berkshire Hathaway
Best paying industry	-	Technology

Differences between home office representative and inside sales representative education

There are a few differences between a home office representative and an inside sales representative in terms of educational background:

	Home Office Representative	Inside Sales Representative
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	University of Pennsylvania	SUNY College of Technology at Alfred

Home office representative vs inside sales representative demographics

Here are the differences between home office representatives' and inside sales representatives' demographics:

	Home Office Representative	Inside Sales Representative
Average age	47	47
Gender ratio	Male, 42.4% Female, 57.6%	Male, 54.7% Female, 45.3%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between home office representative and inside sales representative duties and responsibilities

Home office representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of rooms and booking reservations.
Assist customer with adding comcast services.
Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Inside sales representative example responsibilities.

Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
Generate leads through the use of Linkedin, firm websites and legal magazines.
Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
Manage help desk support for company ERP system as well as employee hardware and software issues.
Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.

Home office representative vs inside sales representative skills

Common home office representative skills

Customer Service, 30%
Care Services, 17%
Payment Arrangements, 5%
Credit Card, 5%
Inbound Calls, 5%
Outbound Calls, 5%

Common inside sales representative skills

Customer Service, 22%
CRM, 6%
Outbound Calls, 5%
Product Knowledge, 4%
Work Ethic, 4%
Sales Process, 3%

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Home Office Representative
Home Office Representative vs Inside Sales Representative

Updated January 8, 2025

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