Home office representative vs merchandising representative

The differences between home office representatives and merchandising representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a home office representative and a merchandising representative. Additionally, a home office representative has an average salary of $34,049, which is higher than the $32,303 average annual salary of a merchandising representative.

The top three skills for a home office representative include customer service, care services and payment arrangements. The most important skills for a merchandising representative are little supervision, store management, and plan-o-grams.

Home office representative vs merchandising representative overview

	Home Office Representative	Merchandising Representative
Yearly salary	$34,049	$32,303
Hourly rate	$16.37	$15.53
Growth rate	4%	4%
Number of jobs	221,162	351,931
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 53%
Average age	47	47
Years of experience	4	4

What does a home office representative do?

Home Office Representatives are employees who work on administrative or clerical activities for the company. They work from their own home's comfort. Companies with telecommuting programs employ them. Home Office Representatives may be assigned to do appointment setting, customer service activities, and other administrative tasks. They are expected to work with integrity and to remain trustworthy. Home office representatives need to be computer-savvy. They should be familiar with different applications as well. They should also have good communication skills.

What does a merchandising representative do?

Merchandising representatives are professionals who are responsible for providing point-of-purchase and shelf management services to produce sales. These representatives are required to plan and develop merchandising strategies so that they can balance the expectations of customers and the organization's objectives. They must maintain store shelves and display products appropriately so that they can maximize the interest of customers and sales levels. Merchandising representatives must also analyze sales figures, the reactions of customers, and market trends to anticipate their product needs and plan product stock.

Home office representative vs merchandising representative salary

Home office representatives and merchandising representatives have different pay scales, as shown below.

	Home Office Representative	Merchandising Representative
Average salary	$34,049	$32,303
Salary range	Between $18,000 And $62,000	Between $25,000 And $40,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Maine
Best paying company	-	ECMD
Best paying industry	-	Manufacturing

Differences between home office representative and merchandising representative education

There are a few differences between a home office representative and a merchandising representative in terms of educational background:

	Home Office Representative	Merchandising Representative
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	University of Pennsylvania	SUNY College of Technology at Alfred

Home office representative vs merchandising representative demographics

Here are the differences between home office representatives' and merchandising representatives' demographics:

	Home Office Representative	Merchandising Representative
Average age	47	47
Gender ratio	Male, 42.4% Female, 57.6%	Male, 47.2% Female, 52.8%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between home office representative and merchandising representative duties and responsibilities

Home office representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of rooms and booking reservations.
Assist customer with adding comcast services.
Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Merchandising representative example responsibilities.

Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
Update POS promotional materials such as cardboard temporary decorative displays.
Coordinate and administer jewelry entries for industry awards and advertisements in national fashion magazines.
Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
Place IRC on assign products for promotional sales.
Increase sales by installing displays and instant rebate coupons (IRC).

Home office representative vs merchandising representative skills

Common home office representative skills

Customer Service, 30%
Care Services, 17%
Payment Arrangements, 5%
Credit Card, 5%
Inbound Calls, 5%
Outbound Calls, 5%

Common merchandising representative skills

Little Supervision, 24%
Store Management, 23%
Plan-O-Grams, 13%
Customer Service, 9%
Product Knowledge, 6%
Working Independently, 5%

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Home Office Representative
Home Office Representative vs Merchandising Representative

Updated January 8, 2025

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