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The differences between home office representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a home office representative and a sales support representative. Additionally, a sales support representative has an average salary of $38,310, which is higher than the $34,049 average annual salary of a home office representative.
The top three skills for a home office representative include customer service, care services and payment arrangements. The most important skills for a sales support representative are sales support, phone calls, and POS.
| Home Office Representative | Sales Support Representative | |
| Yearly salary | $34,049 | $38,310 |
| Hourly rate | $16.37 | $18.42 |
| Growth rate | 4% | 4% |
| Number of jobs | 221,162 | 319,292 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 55% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
Home Office Representatives are employees who work on administrative or clerical activities for the company. They work from their own home's comfort. Companies with telecommuting programs employ them. Home Office Representatives may be assigned to do appointment setting, customer service activities, and other administrative tasks. They are expected to work with integrity and to remain trustworthy. Home office representatives need to be computer-savvy. They should be familiar with different applications as well. They should also have good communication skills.
A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.
Home office representatives and sales support representatives have different pay scales, as shown below.
| Home Office Representative | Sales Support Representative | |
| Average salary | $34,049 | $38,310 |
| Salary range | Between $18,000 And $62,000 | Between $30,000 And $48,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | NetApp |
| Best paying industry | - | Finance |
There are a few differences between a home office representative and a sales support representative in terms of educational background:
| Home Office Representative | Sales Support Representative | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | SUNY College of Technology at Alfred |
Here are the differences between home office representatives' and sales support representatives' demographics:
| Home Office Representative | Sales Support Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 42.4% Female, 57.6% | Male, 39.9% Female, 60.1% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |