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The differences between hospital account managers and commercial account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a hospital account manager and a commercial account manager. Additionally, a hospital account manager has an average salary of $97,387, which is higher than the $59,175 average annual salary of a commercial account manager.
The top three skills for a hospital account manager include customer service, patients and customer satisfaction. The most important skills for a commercial account manager are customer service, CRM, and account management.
| Hospital Account Manager | Commercial Account Manager | |
| Yearly salary | $97,387 | $59,175 |
| Hourly rate | $46.82 | $28.45 |
| Growth rate | 5% | 5% |
| Number of jobs | 110,403 | 166,435 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 84% | Bachelor's Degree, 65% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A hospital account manager serves as a liaison between the sales team and the customers. Your duties typically include ensuring that staff provides excellent customer service, cross-selling to customers, and marketing needs assessments. As a healthcare account manager, you are expected to give sales presentations as needed and get new accounts from medical centers, clinics, and hospitals. Additionally, this role will demand you to negotiate and sign contracts on behalf of the organization and ensure the availability of medical supplies to big clients.
A commercial account manager's role is to offer products and services to businesses and firms, building positive relationships to establish a strong client base. Their responsibilities often revolve around performing research and market analysis to find sales opportunities, devising strategies to identify client needs, and maintaining records of all data and transactions. They may also reach out to potential clients through calls and correspondence, even arrange appointments to discuss products and negotiate sales. Furthermore, as a commercial account manager, it is essential to lead and encourage the workforce, all while adhering to the company's policies and regulations.
Hospital account managers and commercial account managers have different pay scales, as shown below.
| Hospital Account Manager | Commercial Account Manager | |
| Average salary | $97,387 | $59,175 |
| Salary range | Between $61,000 And $155,000 | Between $41,000 And $84,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Hawaii |
| Best paying company | - | VMware |
| Best paying industry | - | Manufacturing |
There are a few differences between a hospital account manager and a commercial account manager in terms of educational background:
| Hospital Account Manager | Commercial Account Manager | |
| Most common degree | Bachelor's Degree, 84% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between hospital account managers' and commercial account managers' demographics:
| Hospital Account Manager | Commercial Account Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 52.9% Female, 47.1% | Male, 60.1% Female, 39.9% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |