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Hospital account manager vs commercial account manager

The differences between hospital account managers and commercial account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a hospital account manager and a commercial account manager. Additionally, a hospital account manager has an average salary of $97,387, which is higher than the $59,175 average annual salary of a commercial account manager.

The top three skills for a hospital account manager include customer service, patients and customer satisfaction. The most important skills for a commercial account manager are customer service, CRM, and account management.

Hospital account manager vs commercial account manager overview

Hospital Account ManagerCommercial Account Manager
Yearly salary$97,387$59,175
Hourly rate$46.82$28.45
Growth rate5%5%
Number of jobs110,403166,435
Job satisfaction--
Most common degreeBachelor's Degree, 84%Bachelor's Degree, 65%
Average age4646
Years of experience88

What does a hospital account manager do?

A hospital account manager serves as a liaison between the sales team and the customers. Your duties typically include ensuring that staff provides excellent customer service, cross-selling to customers, and marketing needs assessments. As a healthcare account manager, you are expected to give sales presentations as needed and get new accounts from medical centers, clinics, and hospitals. Additionally, this role will demand you to negotiate and sign contracts on behalf of the organization and ensure the availability of medical supplies to big clients.

What does a commercial account manager do?

A commercial account manager's role is to offer products and services to businesses and firms, building positive relationships to establish a strong client base. Their responsibilities often revolve around performing research and market analysis to find sales opportunities, devising strategies to identify client needs, and maintaining records of all data and transactions. They may also reach out to potential clients through calls and correspondence, even arrange appointments to discuss products and negotiate sales. Furthermore, as a commercial account manager, it is essential to lead and encourage the workforce, all while adhering to the company's policies and regulations.

Hospital account manager vs commercial account manager salary

Hospital account managers and commercial account managers have different pay scales, as shown below.

Hospital Account ManagerCommercial Account Manager
Average salary$97,387$59,175
Salary rangeBetween $61,000 And $155,000Between $41,000 And $84,000
Highest paying City-San Francisco, CA
Highest paying state-Hawaii
Best paying company-VMware
Best paying industry-Manufacturing

Differences between hospital account manager and commercial account manager education

There are a few differences between a hospital account manager and a commercial account manager in terms of educational background:

Hospital Account ManagerCommercial Account Manager
Most common degreeBachelor's Degree, 84%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Hospital account manager vs commercial account manager demographics

Here are the differences between hospital account managers' and commercial account managers' demographics:

Hospital Account ManagerCommercial Account Manager
Average age4646
Gender ratioMale, 52.9% Female, 47.1%Male, 60.1% Female, 39.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between hospital account manager and commercial account manager duties and responsibilities

Hospital account manager example responsibilities.

  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Call points include telemetry, med-surg, ICU, pharmacy and physician offices.
  • Call on anesthesiologists, home infusion pharmacies, surgery center buyers and oncology clinics in Arkansas, Mississippi and Tennessee.
  • Increase cardiology sales of Cordarone I.V.
  • Negotiate exclusive contracts for oncology and vaccine products at medical centers.
  • Verify estate status for bad debt patient collections and determine the eligibility of patients receiving financial assistance.
  • Show more

Commercial account manager example responsibilities.

  • Oversee all accounting functions and manage accounts in QuickBooks (payable and receivable).
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Demonstrate strong technical sales knowledge with software manufacturers and licensing programs for the SMB and enterprise segments.
  • Provide SMB clients one on one consulting services by strategically presenting wireless solutions that help them do business more efficiently.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Use QuickBooks for invoicing, accounts payable, accounts receivable, and balancing bank statements.
  • Show more

Hospital account manager vs commercial account manager skills

Common hospital account manager skills
  • Customer Service, 23%
  • Patients, 16%
  • Customer Satisfaction, 16%
  • Account Management, 7%
  • Medicare, 4%
  • Sales Growth, 3%
Common commercial account manager skills
  • Customer Service, 19%
  • CRM, 12%
  • Account Management, 7%
  • Product Knowledge, 5%
  • Cam, 3%
  • Sales Process, 3%

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