Hospital director vs service director

The differences between hospital directors and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hospital director and a service director. Additionally, a hospital director has an average salary of $127,268, which is higher than the $114,981 average annual salary of a service director.

The top three skills for a hospital director include patients, patient care and oversight. The most important skills for a service director are patients, healthcare, and patient care.

Hospital director vs service director overview

	Hospital Director	Service Director
Yearly salary	$127,268	$114,981
Hourly rate	$61.19	$55.28
Growth rate	28%	28%
Number of jobs	29,738	64,277
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does a hospital director do?

A hospital director is primarily in charge of coordinating hospital activities and managing medical professionals, ensuring smooth workflow and efficient services to patients. Their responsibilities typically revolve around setting goals and objectives, managing budgets, coordinating medical and non-medical personnel, and developing strategies to optimize hospital operations. They are also responsible for addressing issues and concerns, resolving them promptly and efficiently. Furthermore, as a hospital director, it is their duty to make significant decisions in adherence to the facility's policies, regulations, vision, and mission.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Hospital director vs service director salary

Hospital directors and service directors have different pay scales, as shown below.

	Hospital Director	Service Director
Average salary	$127,268	$114,981
Salary range	Between $67,000 And $239,000	Between $70,000 And $188,000
Highest paying City	Poughkeepsie, NY	San Francisco, CA
Highest paying state	New Hampshire	California
Best paying company	Community Medical Center	Mayo Clinic
Best paying industry	Retail	Technology

Differences between hospital director and service director education

There are a few differences between a hospital director and a service director in terms of educational background:

	Hospital Director	Service Director
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Hospital director vs service director demographics

Here are the differences between hospital directors' and service directors' demographics:

	Hospital Director	Service Director
Average age	47	47
Gender ratio	Male, 47.0% Female, 53.0%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 11.5% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.9% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between hospital director and service director duties and responsibilities

Hospital director example responsibilities.

Insure department is JACHO, CMS & TDH compliant, manage professional staff & department productivity.
Manage the staff, schedule, payroll, problems that arise within hospital, reports, etc.
Interact successfully with regulatory and oversight agencies, which lead to more streamline operations of complex healthcare reimbursement programs.
Develop and maintain capital and FTE budget.
Contribute to the successful JCAHO accreditation within the department.
Ensure that all programs meet all local, state and CMS standards.

Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

Hospital director vs service director skills

Common hospital director skills

Patients, 13%
Patient Care, 10%
Oversight, 10%
Customer Service, 9%
Customer Satisfaction, 9%
Acute Care, 5%

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

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Hospital Director
Hospital Director vs Service Director

Updated January 8, 2025

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