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Information specialist vs information technology/support technician

The differences between information specialists and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information specialist and an information technology/support technician. Additionally, an information specialist has an average salary of $69,502, which is higher than the $45,591 average annual salary of an information technology/support technician.

The top three skills for an information specialist include patients, data entry and customer service. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Information specialist vs information technology/support technician overview

Information SpecialistInformation Technology/Support Technician
Yearly salary$69,502$45,591
Hourly rate$33.41$21.92
Growth rate10%10%
Number of jobs121,168161,748
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 51%
Average age4242
Years of experience22

What does an information specialist do?

An information specialist is responsible for obtaining data through various strategies such as surveys, research, and analysis. It is essential to coordinate with different teams to learn their data needs and utilize them upon gathering. There may also be instances where an information specialist must work with other groups for tasks, such as building databases and networks. Furthermore, it is essential to ensure data integrity, protect their source's identities, adhere to all the company's policies and regulations, and abide by the state law when gathering information.

What does an information technology/support technician do?

An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.

Information specialist vs information technology/support technician salary

Information specialists and information technology/support technicians have different pay scales, as shown below.

Information SpecialistInformation Technology/Support Technician
Average salary$69,502$45,591
Salary rangeBetween $40,000 And $118,000Between $31,000 And $66,000
Highest paying CityTrenton, NJSan Francisco, CA
Highest paying stateNew JerseyPennsylvania
Best paying companyCrowell & MoringMicrosoft
Best paying industry-Technology

Differences between information specialist and information technology/support technician education

There are a few differences between an information specialist and an information technology/support technician in terms of educational background:

Information SpecialistInformation Technology/Support Technician
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 51%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Information specialist vs information technology/support technician demographics

Here are the differences between information specialists' and information technology/support technicians' demographics:

Information SpecialistInformation Technology/Support Technician
Average age4242
Gender ratioMale, 33.9% Female, 66.1%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.3% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information specialist and information technology/support technician duties and responsibilities

Information specialist example responsibilities.

  • Manage windows patch upgrades and provide software pushes using Microsoft SCCM.
  • Manage university and small business research grants and evaluate vendor RFP responses.
  • Manage USAID OTI grants database to track and monitor implementation of program activities.
  • Manage network resources, including video conferences, printers, servers, PCs, and switches.
  • Manage redesign and CMS implementation for VermontAmerican.com.
  • Follow standard operating procedure docs access via SharePoint intranet.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Information specialist vs information technology/support technician skills

Common information specialist skills
  • Patients, 17%
  • Data Entry, 15%
  • Customer Service, 9%
  • FOIA, 8%
  • Management System, 5%
  • PowerPoint, 4%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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