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Information Technology Professional
U.S. Navy 4.0
Information technology consultant job in Jamestown, NY
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$74k-105k yearly est. 11d ago
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IT SPECIALIST (INFORMATION SECURITY)
Department of Homeland Security 4.5
Information technology consultant job in Buffalo, NY
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ
Summary
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ
Overview
Help
Accepting applications
Open & closing dates
01/13/2026 to 01/20/2026
Salary $89,508 to - $116,362 per year
Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay of the duty location upon selection.
Pay scale & grade GS 12
Locations
5 vacancies in the following locations:
Chicago, IL
Newark, NJ
Buffalo, NY
El Paso, TX
Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number LSS-DE-(DHA)-12859063-ERO Control number 853746600
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
U.S. Citizens, Career Transition Assistance Plan DHS employees, Reemployment Priority List, Interagency Career Transition Assistance Plan Federal Employees. This announcement will be utilized to fill positions through the Direct Hire Authority.
Duties
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This position is located in the Office of Laboratories and Scientific Services (LSS) within the Operations Support Office (OS), United States Customs and Border Protection (CBP), United States Department of Homeland Security (DHS). You will serve as a subject matter expert in digital forensics in a laboratory, using various software and hardware solutions to conduct advanced laboratory analysis on digital evidence, including portable and electronic media devices.
This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10) with promotion potential to $116,362 (GS-12 Step 10). Typical duties include:
* Planning, preparing and conducting forensic examinations on digital evidence, such as portable and electronic media devices.
* Developing and implementing mobile device test plans for mobile forensic tool validation and verification; and serving as the mobile device test analyst.
* Providing on-site training on digital media exploitation to CBP personnel at various CBP locations.
* Testifying as a subject matter expert on analytical findings of seized digital evidence and matters of digital media expertise in Federal and state court of laws
Requirements
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Conditions of employment
* You must be a U.S. Citizen to apply for this position
* Males born after 12/31/1959 must be registered with Selective Service
* Primary U.S. residency for at least three of the last five years (additional details below)
* All pre-employment processes will be conducted in English
* You may be required to pass a background investigation
* CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
* As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
* DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
* Bargaining Unit: This position is not covered under the bargaining unit.
Qualifications
BASIC REQUIREMENT: Applicants must have InformationTechnology -related experience demonstrating each of the four competencies listed below.
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below.
Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
* Conducting technical and peer review of digital forensic laboratory reports.
* Assessing the effectiveness, performance, and accuracy of digital forensic tools and recommending implementation and/or modification.
* Providing digital analysis training and technical direction to journeyman analysts and other personnel in the security area.
* Collaborating with internal and external organizations on digital forensics.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 01/20/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
* Working for the U.S. Government as a federal civilian or as a member of the military
* A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
* Participation in a study abroad program sponsored by a U.S. affiliated college or university
* Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional information
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This position is being filled under a Direct Hire Authority. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. All applicants who meet minimum qualifications and any basic requirements applicable to this position, will be forwarded to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager.
The competencies or knowledge, skills, and abilities needed to perform this job are:
* Knowledge of digital forensic techniques used to analyze computer hardware, software, digital storage media, and various computer and mobile forensic software applications.
* Knowledge of digital evidence handling, chain of custody and examination theory forensic best practices, methods and software tools.
* Knowledge of applicable Federal and state laws, and legal precedence as it relates to the handling, examination, and reporting of digital evidence.
* Skill in resolving technical issues that arise during the course of a digital evidence examination that may be inherently very complex or unfamiliar.
* Ability to articulate orally and in writing complex technical issues to non-technical audiences.
Veterans: Veterans preference does not apply to selections made using the Direct Hire Authority. Veteran applicants will be considered along with all other applicants who apply.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered under CTAP/ICTAP, you must have knowledge, skills, abilities and/or competencies as defined above which clearly exceed the minimum qualification and any applicable basic requirements for the vacancy. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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* Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
* Your responses to the job questionnaire: ********************************************************
* Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation.
* Are you a current or former federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Retired former federal employees are required to submit your retirement SF-50 and encouraged to submit your most recent annuity statement.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s.
$89.5k-116.4k yearly 5d ago
Float Behavioral Support Consultant
Summit Educational Resources 4.0
Information technology consultant job in Buffalo, NY
Join Our Team and Make a Difference Every Day Float Behavioral Support Consultant Pay: $54,000 - $60,000 Schedule: Variable, either Monday - Friday 10am - 5:30pm or Tuesday - Friday 10am -5:30pm and Saturday 9:45am - 4:15pm. Will also provide coverage for staff on PTO.
The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team.
Why Work With Us?
* Fully paid breaks (up to 5 weeks per year!)
* Up to 15 days of paid time off
* 14-16 paid holidays annually
* Potential for annual raises and profit sharing
* Tuition Reimbursement
* Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year)
* 401K with up to 4% contribution
Your Impact as a Behavioral Support Consultant
The Behavioral Support Consultant will support Summit Academy and OPWDD programs. They are responsible for providing clinical support through team consultation, behavioral assessments, and the development and implementation of behavior plans. They lead and guide Behavioral Support Technicians and collaborate closely with interdisciplinary teams to ensure effective behavioral interventions.
* Provide data-based behavioral consultation to classroom teams/adult day programs
* Complete behavioral assessments
* Develop and write required reports
* Measure student progress on interim behavioral protocols and behavior intervention plans and the reliability of treatment implementation
* Train staff in best practice methods
* Provide and oversee crisis intervention services for students
* Ensure that IEP mandates are fulfilled
* Maintain all records required
* Conduct all duties, responsibilities, and daily activities in accordance with current best practice and ethical guidelines
CERTIFICATES, LICENSES, REGISTRATIONS, Etc.: First Aid, CPR, and Strategies for Crisis Intervention and Prevention - Revised Instructor (SCIP-R) certification; fingerprint clearance through Office of Child and Family Services (OCFS) for individuals assigned to preschool units. Certification by the Behavior Analyst Certification Board as a Board Certified Behavior Analyst (BCBA) preferred.
EDUCATION and/or EXPERIENCE: Bachelor's degree in special education, school psychology, or a related field; Master's degree preferred. Experience in developing and implementing behavioral support plans with developmentally disabled individuals using Applied Behavior Analysis methods.
$54k-60k yearly 4d ago
desktop support
Artech Information System 4.8
Information technology consultant job in Buffalo, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location:
- Buffalo, NY
Job Description:
·
Win7/Win XP OS support
·
Office 2003/2007/2010 support and office 365
·
Executive end user trouble shooting skills
·
Break/Fix troubleshooting experience in larger corporate environments
·
The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft
Additional Information
For more information, Please contact
Shubham
************
$50k-67k yearly est. 21h ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information technology consultant job in Niagara Falls, NY
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
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* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect InformationTechnology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
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Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for InformationTechnology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect informationtechnology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
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KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of InformationTechnology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
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$52.7k-139.7k yearly 24d ago
IT Specialist
Kane Innovations Inc. 4.1
Information technology consultant job in Erie, PA
Join the team behind one of the most innovative railing companies in the industry. We're a fast-growing, forward-thinking company known for delivering cutting-edge railing solutions as long with screens and detention products as well - and we're just getting started. As we scale, we're looking for an IT Support Specialist who's excited to grow with us, support a variety of systems, and help keep our company running as well as protect and bring innovation.
________________________________________
What You'll Be Doing:
Troubleshoot and maintain PC.
Support and manage Windows operating systems, both desktops and servers.
Maintain a stable and secure network - routers, switches, firewalls, terminal servers, and all the cables in between.
Keep printers, plotters, and other peripherals running.
Administer and support: VMware, Hyper-V, NinjaRMM, Infor Visual ERP, SQL Server, and Microsoft 365 (O365).
Support network security, firewalls, and mobile device management.
Help build and maintain reports (SSRS) and use your basic programming skills (e.g. VBA) to streamline IT tasks.
Assemble and deploy new PCs and assist in onboarding new employees.
Occasionally hop on a scissor lift to run cabling or troubleshoot infrastructure issues.
Collaborate with team members and support users across departments - great communication is key.
________________________________________
About Us:
We're not your average manufacturing company. Our team designs and delivers modern railing systems across multiple markets and applications, blending functionality, safety, and aesthetics. We also create Screens, Detention, and Pre-Fabricated balcony products as well. Innovation is baked into everything we do - from product design to our tech stack. This is your chance to be part of a company that's evolving fast, values your input, and invests in both people and technology.
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What You Bring to the Table:
3-5 years of experience in IT support, networking, and server administration.
Strong working knowledge of Microsoft 365 tools and environments.
Comfort with basic programming/scripting (e.g. VBA, PowerShell).
Bonus points if you've worked with Infor Visual ERP.
Ability to prioritize, communicate clearly, and follow through.
Comfortable working independently - but also a great team player.
Willingness to travel locally to our Kane, PA location weekly.
Not afraid of heights: you're good with occasional work on lifts.
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Education:
Associate's degree in IT or related field preferred, but relevant experience is just as valuable.
________________________________________
Perks & Benefits:
401(k) + Matching
Dental, Health, Vision, and Mental Health support
FSA options
Employee discounts
Generous paid time off
Life insurance
Opportunities to grow, learn, and innovate
________________________________________
Next Steps:
If you're looking for a role where no two days are the same, where your work directly supports a growing, product-diverse, and future-focused company, and where your ideas can help shape the next chapter - we'd love to meet you.
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Experience:
* IT: 3 years (Required)
License/Certification:
* Driver's License (Required)
Ability to Commute:
* Erie, PA 16506 (Required)
Work Location: In person
$70k-97k yearly est. 5d ago
IT Technician
Snap-Tite Hose
Information technology consultant job in Erie, PA
Full-time Description
Summary/Objection:
The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment.
Requirements
Essential Functions:
Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations.
Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues.
Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system.
Provide onsite IT assistance to employees, ensuring timely and professional support across departments
Additional Responsibilities:
Assist with routine system maintenance tasks, including updates, patches, and basic performance checks.
Support data backup processes and assist in verifying that company data can be restored when needed.
Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience.
Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment.
Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment.
Follow established IT policies, procedures, and security standards to help protect company systems and data.
Competencies:
Proficiency in Windows and mac OS operating systems.
Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)
Proficiency with Office 365, SharePoint, and database management.
Knowledge of cybersecurity best practices and endpoint protection.
Experience with asset management, software installation, and system upgrades.
Excellent problem-solving skills and a proactive approach to troubleshooting.
Strong communication and interpersonal skills with the ability to train and guide users.
Strong organizational skills with the ability to prioritize multiple tasks effectively.
Salary Description 45,000 - 48,000
$34k-68k yearly est. 2d ago
IT Technician
Snaptitehose
Information technology consultant job in Erie, PA
Summary/Objection:
The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment.
Requirements
Essential Functions:
Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations.
Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues.
Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system.
Provide onsite IT assistance to employees, ensuring timely and professional support across departments
Additional Responsibilities:
Assist with routine system maintenance tasks, including updates, patches, and basic performance checks.
Support data backup processes and assist in verifying that company data can be restored when needed.
Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience.
Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment.
Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment.
Follow established IT policies, procedures, and security standards to help protect company systems and data.
Competencies:
Proficiency in Windows and mac OS operating systems.
Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)
Proficiency with Office 365, SharePoint, and database management.
Knowledge of cybersecurity best practices and endpoint protection.
Experience with asset management, software installation, and system upgrades.
Excellent problem-solving skills and a proactive approach to troubleshooting.
Strong communication and interpersonal skills with the ability to train and guide users.
Strong organizational skills with the ability to prioritize multiple tasks effectively.
Salary Description 45,000 - 48,000
$34k-68k yearly est. 3d ago
IT Analyst
Paradigminfotech
Information technology consultant job in Erie, PA
Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.
Job Description
Should be local
Need Jr.IT Analyst with PL/SQL and Java
Thanks
Ashok
Sr.Lead/Recruiter
************
Additional InformationConsultant Details:
Full Name:
Contact No:
Email Id:
Location:
Availability:
Work Authorization:
Relocation:
Total Experience:
Rate:
Skype ID:
$72k-100k yearly est. 21h ago
IT Application Analyst (Full Time)
Tectammina
Information technology consultant job in East Aurora, NY
Desired Competencies (Technical/Behavioral Competency) SNo Skills Proficiency 1 VB6 E2 2 VB .Net & ASP .Net E2 3 SQL server 2000 - 2012 E2 4 Windows server 2003 / 2008 E1 5 TSQL, Crystal reporting E1 SNo Responsibility of / Expectations from the Role 1 Associate is expected to work closely with customer in maintenance and support for .net based manufacturing applications.
Associate to have already help below responsibilities
1. .Net Code Fix/ Enhancements
2. Should have experience in manufacturing shop floor applications implementation /support
3. Manufacturing domain experience
4. Monitoring .net applications
5. Database issues fix / support
6. User Trainings for new functionalities developed
7. Investigation of various issues reported by users
8. Preparing documentations
9. Change Request Management
10. Provide status reports to management
11. 24X7 application Support
Desired Competencies (Technical/Behavioral Competency)
Must-Have • Working experience in VB6/VB.Net/ASP.Net application support and development
• Experience with SQL server 2000/2005/2008/2012
Good-to-Have • Good knowledge in Crystal reporting & TSQL
• Customer facing experience - Excellent Good communication skills
• Good documentation skills
Others • Knowledge of OPC, LIMS, SAP interfacing will be beneficial
Qualifications
Minimum Qualification :
Bachelor's degree
Additional Information
Job Status: permanent Position
Share the Profiles to ********************************
Contact: ************
Keep the subject line with Job Title and Location
$74k-101k yearly est. Easy Apply 21h ago
IT Budget & Sourcing Analyst
Provision People
Information technology consultant job in Buffalo, NY
Our award-winning client is seeking a IT Budget & Sourcing Analyst to join their team.Our client is looking for a talented IT Budget & Sourcing Analyst to join our dynamic team. In this role, you'll be a key player in optimizing IT spending, ensuring financial resources are aligned with strategic goals, and identifying cost-saving opportunities. You'll leverage your analytical skills to manage budgets, analyze financial data, and make informed recommendations.
Responsibilities:
Partnering with IT and business leaders to create and manage IT budgets, ensuring financial resources are aligned with strategic goals.
Analyzing IT expenditures, identifying spending trends and variances, and providing valuable insights into the financial performance of IT initiatives.
Identifying opportunities to save costs and improve efficiency within the IT department, including analyzing vendor contracts and proposing cost-effective solutions.
Tracking IT software licenses, managing contract lifecycles, and assisting in negotiating contracts and pricing with IT vendors.
Required Qualifications:
A bachelor's degree in business, finance, accounting, MIS, or a related field.
4+ years of experience in a similar role.
Strong analytical and problem-solving skills with a passion for data.
Excellent communication and interpersonal skills, with the ability to explain complex financial concepts clearly and concisely.
The ability to work independently in a dynamic environment and prioritize effectively.
Bonus points if you have:
Experience with financial modeling and data analysis tools.
A strong customer service focus and a proactive approach.
$74k-101k yearly est. 60d+ ago
Security Systems Integrator-Erie
Berkshire Systems Group 3.9
Information technology consultant job in Erie, PA
Requirements
What You Bring:
Strong technical knowledge with an electronics background.
At least 2 years' experience with Security System installations and proficiency in hardware/software/network troubleshooting.
Fundamental technology certification such as Access 101, Video Surveillance 101, Networking Fundamentals, etc.
At least 2 manufacturer's certifications from companies like Panasonic, Bosch, Crestron, Telecor, etc.
Experience in commissioning, testing system operations, and meticulous completion of documentation.
Intermediate level network and cloud-based system knowledge.
Ability to interpret and apply manufacturer documentation, engineered site drawings, copes of work, and matrices of operations.
Proficiency in working at heights using lifts & ladders.
Solid customer service and communication skills.
Impeccable organizational and prioritizing skills within a professional setting.
Demonstrated leadership and mentorship capabilities.
Industry certifications such as IPVM, ASIS, ESA, NICET, CompTIA, AVIXA, etc. are advantageous.
Physical Requirements:
Physical Fitness: Ability to ascend/descend ladders and stairs, and access elevated areas to inspect system components installed at various heights.
Ability to stand for extended periods, bend, twist, reach, stoop, kneel, or crouch frequently.
Hand dexterity to manipulate and handle materials.
Capability to lift up to 50 pounds daily; heavier lifting with mechanical assistance or team support.
Mobility: Comfort and safety in navigating tight spaces, crawl spaces, attics, and other installation areas.
Vision: Visual acuity in at least one eye of 20/40 or better without corrective lenses, or over 20/70 combined vision with corrective lenses; ability to distinguish colors.
Note: The physical requirements listed above are representative but not exhaustive of the job demands.
What We Offer:
Competitive starting wages
Paid Time Off in the first year (prorated based on start date)
Holiday pay from day one
Group Medical Insurance with two plan options
Dental Insurance with two plan options
Vision Insurance
Retirement plan with company match
Wellness Program
Paid Community Service Opportunities (Meals on Wheels, Blood Drives, Food Banks)
At Berkshire Systems Group, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.
$82k-111k yearly est. 5d ago
Senior IT Specialist
Prizm Document & Technology Solutions
Information technology consultant job in Buffalo, NY
Prizm is looking for an experienced Senior IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles, including network management, server work, and business processes.
Compensation:
$70,000 - $90,000 yearly DOE + benefits
Developing & Implementing Technology Roadmaps for Clients
Assisting team members with complex IT situations
Server & Software Implementation & Troubleshooting
Researching & Vetting New Technologies to Expand Prizm's Stack
Articulating Complex Technology In Understandable Terms to Clients & Prospects
Help with SOP Across All Projects
Explaining what "The Cloud" is and why it's not scary for business
Assist the sales team with complex project proposals
And all other common aspects of IT support
BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience
Minimum 4-5 years relevant experience, preferably in a multi-tenant environment
Proven communication and leadership skills
Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks
Cybersecurity training is a huge plus
Compliance experience is a huge plus
Team player and solution-focused attitude
Flexibility to change tasks quickly and manage multiple projects simultaneously
$70k-90k yearly 60d+ ago
North America Head of Infrastructure Investments
Marsh McLennan 4.9
Information technology consultant job in Boston, NY
Company:MercerDescription:
We are seeking a talented individual to join our Global Real Assets team at Mercer. This role will be based in one of our North America offices in the Central or Eastern Time Zones. This is a hybrid role that has a requirement of working at least three days a week in the office.
The Head of North American Infrastructure will be a member of the Global Real Assets leadership team, sit on the global infrastructure investment committee, and join our client infrastructure portfolio construction groups. This role is pivotal in managing and growing Mercer's infrastructure investment strategies and client relationships across North America.
We will count on you to:
Serve as the key point person for current and future investment strategies focused on North America, including managing a large co-investment mandate with a US public pension and overseeing Mercer's flagship PIP US Infrastructure strategy, including the upcoming launch of Vintage 9
Oversee accountable coverage of major Infrastructure Investment managers in North America and globally, representing Mercer on several LPAC seats
Lead the Infrastructure Fund Research and Ratings process in North America
Source, diligence, and monitor approximately 5-10 co-investments annually in partnership with asset management partners and Mercer's Global and North American Infra investment teams
Collaborate with Mercer's secondaries team to source and diligence 5-10 secondaries annually
Lead a team of 3-5 people across Canada and the USA, working closely with global Infra and Real Assets teams
Drive business development by working closely with Mercer's client, commercial, and OCIO teams to expand client and segment relationships
What you need to have:
Extensive experience in infrastructure investment management, including portfolio management and co-investment strategies
Strong leadership skills with experience managing teams across multiple locations
Proven ability to engage with top-tier infrastructure investment managers and represent the firm on LPACs
Deep knowledge of infrastructure fund research, ratings, and due diligence processes
What makes you stand out:
Experience managing large co-investment mandates with public pension funds or similar institutional investors
Demonstrated success in business development and client relationship expansion within infrastructure investments
Ability to work effectively in a global team environment and lead cross-border initiatives
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
The applicable base salary range for this role is $275,000 to $325,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
$88k-106k yearly est. Auto-Apply 56d ago
Information Technology Technician
Neighborhood Health Center 3.9
Information technology consultant job in Hamburg, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an InformationTechnology Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view.
About the Role:
As an InformationTechnology Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include:
* Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution.
* Multi-task customer calls, e-mails, IT security user provisioning and data center operations.
* Document calls in incident management software for detailed tracking and reporting.
* Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required.
* Use remote access tools for troubleshooting and resolution of technical issues.
* Support inventory tracking of IT assets.
* Support VOIP telephone systems.
* Manage software licensing and upgrades.
* Work with third party IT vendors as needed.
* Perform equipment repair and replacement of IT components.
* Assist in the diagnosis and resolution of software problems.
In this position you will not be based at one site and will travel to all Neighborhood sites regularly.
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills to be an IT Technician:
* High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR
* Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required.
* CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required.
* Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred.
* Knowledge of Microsoft Windows and user interfaces required.
* Kindness: you treat each person with respect and compassion, valuing each person's story
* Resiliency: you see opportunities to innovate and find solutions when challenges arise
* Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m.
What We Offer:
Compensation: Starting rate $22.25 per hour.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
$22.3 hourly 60d+ ago
IT Support Shift Manager
Seneca Erie Gaming Corporation
Information technology consultant job in Niagara Falls, NY
The IT Support Shift Manager ensures a successful, best-in-class customer experience from start to finish. Assists the IT Service Desk Manager managing the Service Desk and Onsite Technicians teams in providing seamless, customer-centric, efficient IT Services to our business partners. Works closely with the Application Support team, Technical Services team, management, and vendors to gain resolution on issues unresolved by Customer Care. Provides operational assistance to IT Service Desk Manager by performing additional tasks related to the operation of all computing system equipment as required. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards, and objectives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Assist the IT Service Desk Manager in planning and assigning the schedules and activities of a staff of IT Support Technicians.
2. Training, coaching, and mentoring the Service Desk staff, including career development
3. Building and obtaining training material while building and maintaining a knowledge base
4. Managing and coordinating urgent and complicated support issues
5. Developing, maintaining, and reporting on KPI's
6. Providing data and to the IT Service Desk Manager that will feed into the Problem Management process, to reduce re-occurring incidents
7. Be accountable for guaranteeing the proper level of service according to agreed-upon SLAs established with the business
8. Assist the IT Service Desk Manager in enhancing the Service Desk ITSM ticketing tool to gain optimal efficiencies and promote self-service
9. Reviewing survey feedback to improve services, tools, and support experiences
10. Building strong relationships with customers internally and externally
11. Defining and implementing processes and workflow improvements
12. Assist with organizational communications and participate in the major incident response process
13. Overseeing solutions repository and selecting tools required to ensure top quality service delivery
14. Managing internal and external SLAs where appropriate to set expectations and measure performance
15. Assist with defining a workable framework for managing and improving customer IT support in the organization, continual service improvement
16. Ensuring that departmental business objectives are met while providing exceptional customer service
Competencies/Leadership Criteria
1. Achieves Results - Sets a high standard of performance; leverages opportunities and overcomes obstacles; allocates resources appropriately, providing leadership and motivation; and consistently monitors progress. Holds ourselves and each other accountable for achieving results.
2. Builds Talent - Accurately assesses individual strengths and areas of opportunity. Through coaching and candid constructive feedback, facilitates the growth of associates to reach their full potential. Inspires and rewards excellence in performance.
3. Champions Change - Creates and shares innovative ideas and solutions; engages key stakeholders in change management and models flexibility and adaptability.
4. Communication - Clearly conveys key messages, written and verbally. Recognizes when a miscommunication has occurred and acts to correct it. Holds crucial conversations, when required, professionally and productively.
5. Delivers Customer Value - Fosters and demonstrates a focus on the customer and/or stakeholder value. Builds customer confidence, commits to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, and responds timely to internal and external customers.
6. Integrity and Ethics - Commits to being honest and having strong moral principles. Maintains confidentiality when required and upholds the company values.
QUALIFICATIONS/REQUIREMENTS:
Education/Experience:
1. Minimum of a Bachelor's degree (B.A.) from four-year college or university; or equivalent work experience
2. Experience with ITIL Best Practices, ITIL Foundations Certification required
3. Experience with Service Level Agreements (SLAs) and ticketing tracking systems
4. Excellent service-driven customer-focused skills
5. Experience with performance metric expectations through industry best practices
6. Ability to foster a strong team environment and to provide leadership by projecting a positive attitude while creating learning opportunities.
7. Strong drive for results, while retaining a focus on consistently delivering a great customer experience.
8. Get-it-done mindset: not afraid to roll up your sleeves, getting into the data, and analyzing the business to identify areas of improvement. Does what it takes to get the job done while also thinking & acting at a strategic level.
9. The technical background should include experience on a Service Desk supporting Casino Operations and applications, Microsoft Office, ACD phone systems technologies, Active Directory, troubleshooting connectivity issues, hardware and software support, hands-on and remote support.
10. Ability to effectively prioritize and execute tasks in a high-pressure and fast-paced environment.
11. Flexible availability. While most of your work will be during business hours, there will be a need for occasional evenings, weekends, and holiday coverage.
12. Ability to interact with and influence all levels of the business
Salary Starting Rate:$68,697.18
Compensation is negotiable based on experience and education.
Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
$68.7k yearly Auto-Apply 27d ago
Information Technology Technician II
Evergreen Health 4.4
Information technology consultant job in Buffalo, NY
Evergreen Health
At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.
The InformationTechnology Technician II is responsible for providing assistance in the operations, support, and implementation of InformationTechnology for Evergreen Health. They provide maintenance and support for assigned IT systems and collaborate with other IT personnel to address staff computer logistics, phone systems, and new employee technology assignment and/or training.
As part of the essential functions of this role The InformationTechnology Technician II (IT Tech II):
Provides user account creation and maintenance for some organization systems, such as Microsoft 365, Active Directory, and Cisco phone systems.
Works with staff at all locations of Evergreen Health to provide computer hardware, software support, or Audio/Video support
Provide maintenance and support for assigned IT systems
Works with IT staff to address staff computer moves, computer repairs, software installation, phone systems, and new employee technology assignments
Contacts appropriate technology vendors for hardware or software support when needed
Communicates regularly with IT staff regarding discovered issues and/or concerns as well as potential improvements to current systems
Collaborate closely with clinical providers to develop a thorough understanding of their programs and assist them in meeting their program goals
Enters data timely and accurately to promote patient care delivery and participates in ongoing QI/QA activities and training to improve patient experience
Qualified Candidate will have an Associate's degree in InformationTechnology or related field with a minimum of four (4) years of professional experience working in the InformationTechnology field and providing support for computer hardware and software, including but not limited to: Windows 11, Windows Server Environments, and Microsoft 365. Candidate must be able to communicate clearly and professionally in writing and verbally, and demonstrate ability to work across multiple departments and aid with complex and escalated support requests. CompTIA A+ or similar certification(s) preferred. Experience with RingCentral is a plus. Candidate must be able to work autonomously; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential
Job Type: Full-time; Monday - Friday 9am-5pm; Occasional travel to and from other Evergreen locations headquartered in downtown Buffalo; This is not a remote position Required Education: Associates Required Experience: InformationTechnology, IT Support (4 years)
This position is posted with a salary range. The actual rate of pay offered will be based on a variety of individualized factors, including but not limited to a candidate's skills, relevant experience, educational background, internal equity, and market considerations.
What Evergreen Health Offers You:
Multiple comprehensive medical health insurance plans for you to choose from
Dental and Vision coverage at no cost to you
Paid Time Off package that equals 4 weeks of time in your first year
403b with a generous company match
Paid parking or monthly metro pass
Professional development opportunities
Paid lunch breaks
$33k-39k yearly est. Auto-Apply 34d ago
Network Administrator RPA-SOC Niagara
Tenax Technologies 4.4
Information technology consultant job in Niagara Falls, NY
TENAX Technologies is currently seeking Network Specialists to provide systems, application, communications and network systems support in service of the Air National Guard (ANG) Remotely Piloted Aircraft (RPA) Special Operations Center (SOC). The Network Specialist will interface with fellow contractors, military personnel, and government clients in support of network infrastructures supporting RPA in addition to providing direct hands-on network expertise to install and maintain network architectures for the RPA-SOC, which operates 24/7/365. The ideal candidate will have a solid understanding of network technologies, protocols, and standards required to integrate and sustain information transport systems.
Key Responsibilities
Provide ongoing support of communications and network systems architecture, video distribution, long-haul communications systems, and enhancement support for operations.
Analyze, troubleshoot, and maintain RPA-SOC computer and network systems including hardware, software, operations support for Microsoft Windows and other operating systems at multiple classification levels.LAN/WAN communications, firewalls, operations support for Microsoft Windows operating systems, and networks at multiple classification levels.
Ensure proper configuration of servers, virtual servers, storage solutions, computer, and software necessary routers, switches, firewalls, crypto and other communications equipment necessary for the successful operation of the RPA-SOC.
Maintain accurate records of service requests and resolutions.
Participate in on-call rotation for after-hours support.
Requirements
+/- 5 years of experience with network design, testing, development, and integration
Experience with LAN/WAN, cryptographic equipment, multicast routing on Commercial-off-the-shelf (COTS) equipment such as Cisco.
Knowledge of industry best practices for designing, implementing, and maintaining network security and service availability throughout the system life cycle.
Ensure network and equipment meet applicable security technical implementation guides (STIGs).
Identify technical applicability, remediate, and support mitigation of IAVA notices and support metric reporting.
Experience in VMWare virtualized environment.
Follow industry and department trends and developments to ensure services are consistent with, and/or superior to, industry best practices.
Knowledge of computer networking and network-based information assurance devices.
Ability to work independently and in a team environment.
Strong problem-solving skills.
This position involves work typical of an office environment with no unusual hazards. There is occasional lifting up to 30 pounds.
Clearance Requirement:
An active TS clearance with eligibility for TS/SCI is required.
Mandatory Requirement:
Security+ CE Certification or similar DOD 8570 IAT II certification. Will assist good applicants in obtaining Sec+ but must be obtained before start date.
Preferred Qualifications:
Other desired certifications include: MCSA, MDAA, CCNA, VMWare VCTA.
$68k-85k yearly est. 2d ago
Information Technology Professional
U.S. Navy 4.0
Information technology consultant job in Buffalo, NY
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$75k-105k yearly est. 11d ago
Information Technology Technician
Neighborhood Health Center 3.9
Information technology consultant job in Buffalo, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood!
As an InformationTechnology Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view.
About the Role:
As an InformationTechnology Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include:
Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution.
Multi-task customer calls, e-mails, IT security user provisioning and data center operations.
Document calls in incident management software for detailed tracking and reporting.
Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required.
Use remote access tools for troubleshooting and resolution of technical issues.
Support inventory tracking of IT assets.
Support VOIP telephone systems.
Manage software licensing and upgrades.
Work with third party IT vendors as needed.
Perform equipment repair and replacement of IT components.
Assist in the diagnosis and resolution of software problems.
In this position you will not be based at one site and will travel to all Neighborhood sites regularly.
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills to be an IT Technician:
High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR
Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required.
CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required.
Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred.
Knowledge of Microsoft Windows and user interfaces required.
Kindness: you treat each person with respect and compassion, valuing each person's story
Resiliency: you see opportunities to innovate and find solutions when challenges arise
Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m.
What We Offer:
Compensation: Starting rate $22.25 per hour.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
$22.3 hourly 60d+ ago
Learn more about information technology consultant jobs
How much does an information technology consultant earn in Dunkirk, NY?
The average information technology consultant in Dunkirk, NY earns between $60,000 and $109,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.
Average information technology consultant salary in Dunkirk, NY