Information technology consultant jobs in Norton Shores, MI - 120 jobs
All
Information Technology Consultant
Information Technology Internship
Information Technology Technician
Systems Engineer
Information Systems Technician
Information Technology Professional
Information Technology Administrator
Information Technology/Support Technician
Information Technology Instructor
Information Technology Specialist Lead
Information Technology Specialist
Systems Administration Analyst
Information Technology Manager
User Support Specialist
Tekton Ministries 4.0
Information technology consultant job in Grand Rapids, MI
As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive.Responsibilities
• Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases
• Review and process tool warranty requests
• Address any potential issues with orders including screening for fraud, resolving shipping errors, making sure orders are sent to our Fulfillment department, and processing returns
• Help troubleshoot issues users may experience on Tekton.com
• Contribute to making Tekton.com an exceptional experience for end users
• Review and process orders and payments
Indicators of a good match for this role
• You are aligned with Tekton's philosophy, ways of thinking, and work style
• You are authentic, helpful, and personable
• You are able to work at a fast pace, easily switch between tasks, and manage multiple requests at once
• You are able to use good judgment when resolving issues with end users or other parties
• You have exceptional values, including honesty, integrity, and empathy
• You have excellent communication skills
Baseline qualifications
• Knowledge of hand tools and their applications
• Experience in customer service, data management, or related fields
• Eligible to work in the United States without visa sponsorship
Pay range
$50,000 - $65,000 per year
Benefits package
Full-time employees receive health, dental, vision, life, hospital indemnity, and long-term disability insurance; paid time off; a 401(k) program; and tuition reimbursement.
Location and hours
This is a full-time salaried position located in Grand Rapids, Michigan.
Direct supervisor
Head of User Services
How to apply
*****************************************************************************************************************
About the department
The User Services department maintains our industry-leading reputation for impressive support and warranty. They also oversee and continue to grow our student program and business purchasing program.
$50k-65k yearly Auto-Apply 60d+ ago
Looking for a job?
Let Zippia find it for you.
2nd Shift System Support Technician
Boar's Head Resort 4.3
Information technology consultant job in Holland, MI
Hiring Company: Delicatessen Services Co., LLCOverview:• Installs, modifies, configures, and repairs computer hardware and software systems, and provides technical and functional assistance to system users. • Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's and Performance Metrics.
• Installs, configures, troubleshoots, and upgrades computer related production equipment, such as labeling equipment, shop floor data collection terminals, hand-held terminals, HMI's, etc.
• Tier 1 support and administration of telephony and voicemail systems. Installs and maintains physical equipment, user assignment of extensions, backbone cabling, phone lines, and fax devices. Acts as liaison between equipment vendors and the company.
• Provides support in the administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the BTS Systems Support Supervisor, BTS Systems Support Manager, and/or Network & Security Team.
• Implements, Maintains, & Supports any current or future electronic and technical systems, end user computing, or process execution systems, as required.
• Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers, mobile printers, label printers and/or Multi-Function Devices.
• Creates, Updates, and maintains Standard Operating Procedures, How to Documents and Work Instructions at the direction and/or request of the BTS Systems Support Supervisor, BTS Systems Support Manager. Reviews documentation for accuracy and integration into Knowledge Management System.Job Description:
Essential Duties and Responsibilities
Installs or assists in installation of hardware and peripheral components, such as HMI's/MMI's, mobile devices, monitors, keyboards, printers, and other similar or related equipment.
Installs/Configures specified software packages, such as operating systems, standard applications that would include but not limited to Microsoft Office Applications Suite, Windows current or future operating systems, proprietary ERP applications, custom applications, etc.
Instructs & Trains users in use of equipment, software, and manuals, including one on one training, and the creation of value added documentation. Provides additional and continued training as need in support of integrated hardware & software systems.
Performs infrastructure troubleshooting to isolate and diagnose common network or communication related problems.
Upgrades infrastructure hardware and software components as required and at the direction of IT System Support Supervisor, IT System Support Manager, and/or Network & Security Team.
Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks.
Monitor functioning of manufacturing, distribution IT equipment to ensure systems operate in conformance with specifications.
Perform Preventive Maintenance on computers, HMI's, labeling & printing devices, peripherals, etc.
Support IT Technical Teams & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc..
Administration of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis.
Education and Experience
H.S. diploma, Technical. Electronic/Computer Training or Certifications, Two (2) years of college a plus.
One (1) to three (3) years of experience in a technical supported manufacturing or distribution environment a plus. Related Help Desk, Desktop, & Network Troubleshooting experience a plus.
A+ Certification a Plus, ITIL Certification a Plus
Additional Responsibilities
Additional responsibilities as directed by the IT Systems Support Supervisor, BTS Systems Support Manager or Director, IT Systems Support, Service Support, Plant Automation.
Work Environment
Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on production needs: will include extended hours and weekend work.
Ability to work in confined areas, ceilings, and attic spaces to support infrastructure hardware or backbone cabling.
Ability to lift up to 50 lbs. in order to move and/or install necessary equipment.
Ability to work in refrigerated (34-38 degree) environment for prolonged periods.
Ability to work in high temperature areas (attic space) for prolonged periods.
Willing to travel if necessary for training & on-site systems support.
Location:Holland, MITime Type:Full time Department:Management Information Systems
$46k-85k yearly est. Auto-Apply 60d+ ago
Tier 2 IT Technician - Grand Rapids MI
Applied Innovation 3.6
Information technology consultant job in Grand Rapids, MI
Applied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year.
Essential Duties and Responsibilities:
Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices.
Troubleshooting, resolving, or escalating client technical issues as needed
Updating client documentation in document retention system
Recommending procedure modifications and improvements
Answering customer phone calls as needed
Providing guidance and support to Tier 1 IT Technicians
Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following:
Windows PC, Mac, and server operating system environments
Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word
Microsoft 365 Management
Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices
Cloud VOIP Systems
Excellent customer service skills are essential
Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously
Ability to quickly learn, understand, and manage new systems related to informationtechnology
High degree of flexibility and problem solving.
Cisco Meraki, experience preferred
ConnectWise Suite, experience highly preferred
Requirements Include:
Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred.
Three or more years' experience in an IT related role
One of the following certifications is required:
A+ Certification
NET+ Certification
Microsoft Certified Professional (MCP)
Cisco Certified Network Associate (CCNA)
Server Plus
Other IT related certification
Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center.
$55k-101k yearly est. Auto-Apply 41d ago
Data Center IT Technician
Wesco 4.6
Information technology consultant job in Grand Rapids, MI
Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.
The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting.
**Responsibilities**
+ Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
+ Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
+ Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
+ Rack and stack customer equipment.
+ Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
+ Conduct carrier circuit maintenance.
+ Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
+ Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
+ Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
+ Maintain detailed written records of all work activity.
+ Escalate SRs that require additional information.
+ Determine work priorities from the ticketing queue and ensures adherence to all commit times.
+ May perform other duties as assigned.
**Qualifications**
+ High school degree or equivalent.
+ 2+ years of related work experience with server builds in a production data center environment.
+ Ability to lift up to 50 lbs throughout the day.
+ Ability to read installation drawings (Visio drawings/spreadsheets).
+ Knowledge of cable limitations to daily work (distance limitations, etc.).
+ Basic understanding of Unix / Windows booting process, commands, and system command language.
+ Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
+ Experience with troubleshooting all circuits with carriers.
+ Ability to work days/nights/weekends/holidays, if needed and/or required.
+ Strong communication skills.
+ Proficient in MS Office and Outlook preferred.
+ One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (******************************************************************* and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
$26k-59k yearly est. 26d ago
Information Technology Professional
U.S. Navy 4.0
Information technology consultant job in Grand Rapids, MI
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$56k-78k yearly est. 23d ago
2nd Shift System Support Technician
Boar's Head Provisions Co., Inc.
Information technology consultant job in Holland, MI
Hiring Company: Delicatessen Services Co., LLC * Installs, modifies, configures, and repairs computer hardware and software systems, and provides technical and functional assistance to system users. * Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's and Performance Metrics.
* Installs, configures, troubleshoots, and upgrades computer related production equipment, such as labeling equipment, shop floor data collection terminals, hand-held terminals, HMI's, etc.
* Tier 1 support and administration of telephony and voicemail systems. Installs and maintains physical equipment, user assignment of extensions, backbone cabling, phone lines, and fax devices. Acts as liaison between equipment vendors and the company.
* Provides support in the administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the BTS Systems Support Supervisor, BTS Systems Support Manager, and/or Network & Security Team.
* Implements, Maintains, & Supports any current or future electronic and technical systems, end user computing, or process execution systems, as required.
* Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers, mobile printers, label printers and/or Multi-Function Devices.
* Creates, Updates, and maintains Standard Operating Procedures, How to Documents and Work Instructions at the direction and/or request of the BTS Systems Support Supervisor, BTS Systems Support Manager. Reviews documentation for accuracy and integration into Knowledge Management System.
Job Description:
Essential Duties and Responsibilities
* Installs or assists in installation of hardware and peripheral components, such as HMI's/MMI's, mobile devices, monitors, keyboards, printers, and other similar or related equipment.
* Installs/Configures specified software packages, such as operating systems, standard applications that would include but not limited to Microsoft Office Applications Suite, Windows current or future operating systems, proprietary ERP applications, custom applications, etc.
* Instructs & Trains users in use of equipment, software, and manuals, including one on one training, and the creation of value added documentation. Provides additional and continued training as need in support of integrated hardware & software systems.
* Performs infrastructure troubleshooting to isolate and diagnose common network or communication related problems.
* Upgrades infrastructure hardware and software components as required and at the direction of IT System Support Supervisor, IT System Support Manager, and/or Network & Security Team.
* Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks.
* Monitor functioning of manufacturing, distribution IT equipment to ensure systems operate in conformance with specifications.
* Perform Preventive Maintenance on computers, HMI's, labeling & printing devices, peripherals, etc.
* Support IT Technical Teams & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc..
* Administration of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis.
Education and Experience
* H.S. diploma, Technical. Electronic/Computer Training or Certifications, Two (2) years of college a plus.
* One (1) to three (3) years of experience in a technical supported manufacturing or distribution environment a plus. Related Help Desk, Desktop, & Network Troubleshooting experience a plus.
* A+ Certification a Plus, ITIL Certification a Plus
Additional Responsibilities
* Additional responsibilities as directed by the IT Systems Support Supervisor, BTS Systems Support Manager or Director, IT Systems Support, Service Support, Plant Automation.
Work Environment
* Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on production needs: will include extended hours and weekend work.
* Ability to work in confined areas, ceilings, and attic spaces to support infrastructure hardware or backbone cabling.
* Ability to lift up to 50 lbs. in order to move and/or install necessary equipment.
* Ability to work in refrigerated (34-38 degree) environment for prolonged periods.
* Ability to work in high temperature areas (attic space) for prolonged periods.
* Willing to travel if necessary for training & on-site systems support.
Location:
Holland, MI
Time Type:
Full time
Department:
Management Information Systems
$39k-68k yearly est. Auto-Apply 60d+ ago
Lead IT System Administrator
Mountain Top Talent 3.8
Information technology consultant job in Grand Rapids, MI
General Information:
Clearance Required: Secret (or higher), or ability to obtain
Job Type: Full-time
Travel: Travel 10% of the time to customer sites and Jovian HQ.
Position Summary:
We are seeking an experienced Lead IT System Administrator to execute our organization's IT operations, with a strong focus on Microsoft Azure, Office 365, and enterprise infrastructure. The ideal candidate will have proven leadership capabilities, a deep technical background in cloud and on-premises environments, and the ability to carry out user support, system administration, and infrastructure projects from planning to execution.
Key Responsibilities:
IT Infrastructure Management: Design, implement, and maintain secure and scalable IT infrastructure, including servers, storage, networking, and cloud services.
Cloud Administration: Configure, manage, and optimize Microsoft Azure resources (VMs, networking, identity management, security, backup/recovery, etc.).
Office 365 Administration: Administer Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and related services.
User Support & Troubleshooting: Serve as the escalation point for complex technical issues, ensuring prompt resolution and high user satisfaction.
Systems Monitoring & Security: Implement monitoring, patch management, endpoint protection, and security best practices to safeguard systems and data.
Project Leadership: Lead IT projects from requirements gathering to deployment, including infrastructure migrations, upgrades, and integrations.
Documentation & Policies: Develop and maintain IT policies, technical documentation, and standard operating procedures.
Team Coordination: Mentor junior administrators, delegate tasks, and ensure cross-team communication for smooth IT operations.
Vendor Management: Coordinate with external vendors, service providers, and consultants for hardware, software, and service procurement.
Basic Qualifications:
Bachelors degree in InformationTechnology, Computer Science, or related field (or equivalent work experience).
5+ years of hands-on IT administration experience, with at least 2 years in a lead or senior role.
Proven expertise in Microsoft Azure administration (IaaS, PaaS, security, networking).
Strong proficiency in Office 365 administration (Exchange Online, Teams, SharePoint, OneDrive, Intune).
Experience with Windows Server environments, Active Directory, Group Policy, and identity management.
Knowledge of networking concepts (DNS, DHCP, VPN, firewalls, load balancers).
Strong troubleshooting and problem-solving skills.
Excellent communication and leadership skills.
Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable.
Preferred Qualifications/Skills:
Experience with Linux Server environments.
Knowledge of PowerShell scripting for automation.
Familiarity with backup solutions and disaster recovery planning.
Knowledge of Endpoint Privilege Management.
Knowledge of Remote Support.
Understanding of cybersecurity principles and compliance frameworks.
Work Environment:
Fast-paced, collaborative environment with opportunities to work on diverse IT projects.
May require occasional after-hours or weekend work during critical updates or incidents.
Why Join Us:
Work on high-impact DoD programs supporting national defense and mission readiness.
Engage with cutting-edge technologies across air, ground, and joint service domains.
Be part of a collaborative and innovative team working at the intersection of technology and mission success.
Competitive compensation, professional development, and growth opportunities in a secure, high-tech environment.
$59k-79k yearly est. 60d+ ago
ERP Administrative Analyst, Systems
California Closets Corporate
Information technology consultant job in Grand Rapids, MI
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Administrative Analyst, Systems - ERP is responsible for supporting the administration, change control, and deployment of customizations withing our Epicor Kinetic ERP environment. The role is idea for an Epicor generalist who thrives on reducing support tickets through proactive problem-solving and process improvement. The analyst will work closely with the ERP team, and cross-functional teams to ensure system integrity and smooth transitions from test to production environments. This role will assist in end user management and security controls for those users.
Annual Salary - $85K +
ESSENTIAL FUNCTIONS
The analyst will play a key part in maintaining and enforcing change control procedures for ERP modifications
Manages user accounts, roles, and permissions in Epicor Kinetic
Ensures compliance with security protocols and audit requirements
Documents changes and maintains version controls in a highly organized manner
Assists in testing and validation of BPMs, dashboards, BAQs, and other customizations
Collaborates with developers and business users to ensure customizations meet functional requirements
Manages the support queues in the Jira ticketing system
Creates and maintains user guides, SOPs, and training materials
Provides support and training to front line support as needed
Conduct testing and assist with user training
Produce reporting and analysis to identify root causes of support issues
Support process improvement and automation initiatives
SKILLS & ABILITIES
Excellent analytical and problem-solving skills
Effective communication and collaboration abilities across departments
Experience with process improvement and automation initiatives
Ability to manage multiple projects and priorities in a fast-paced environment
Familiarity with IT change management and software upgrade processes
Ability to develop and deliver end-user training materials and sessions
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Demonstrated commitment to continuous learning and professional development
Familiarity with regulatory compliance requirements (such as SOX or GDPR)
Proficiency in Epicor ERP systems, including configuration, customization, and troubleshooting
Strong listening and analytical skills for gathering, documenting, and interpreting business requirements
Ability to optimize business processes and identify opportunities for efficiency improvements
Advanced experience with Microsoft Office products (Excel, PowerPoint, Word, Outlook)
Experience in testing and quality assurance to ensure defect-free system changes and upgrades
Excellent communication and collaboration skills for working with cross-functional teams and end users
Skilled in creating and maintaining detailed documentation
Understanding of data migration, integration, and reporting within Epicor ERP
Strong verbal and presentation skills to communicate effectively with corporate management, franchisees and their staff, company employees and vendors
Discretion and judgment in working with confidential information
A self-starter who is deadline and project minded
Adaptability to learn new technologies and respond to evolving business needs
Ability to train and support users on Epicor ERP functionality
Qualifications
Bachelor's degree in business, computer science, information systems, or a related field preferred
2+ years of experience working with Epicor ERP systems, preferably in a manufacturing or distribution environment
Strong understanding of business processes and requirements gathering with an emphasis on manufacturing operations and supply chain
Strong background and knowledge of business processes associated with custom manufacturing, and ability to align ERP processes with business needs
Experience with SQL databases including SQL queries, Views, Stored Procedures, SQL Jobs, and SQL Server Reporting Studio (SSRS), is preferred
Additional Information
Find us on Facebook, YouTube, and Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
$85k yearly 47d ago
IT Infrastructure & Systems Administrator
2024
Information technology consultant job in Rockford, MI
Essential Duties and Responsibilities:
Implement technical projects in alignment with organizational goals with a heavy focus on using current technology to streamline processes.
Ensure operational integrity of technology by maintaining high availability, business continuity, system performance, and addressing hardware degradation.
Provide support to the IT service organization through addressing requests and incidents assigned.
Develop and demonstrate customer service skills and relationship management with customers, end users, and vendors.
Create documentation for user knowledgebases, internal process and procedures, and formal policies.
Assist in providing network and remote connectivity hardware/software support.
Establish and maintain file sharing, access privileges, and monitor usage to ensure security of data
Develop and implement automation through scripting and other technologies.
Manage software deployments and updates.
Develop, execute, and track the performance of security measures to protect the organization's data, network infrastructure and computer systems.
Owns infrastructure and platforms, including server, network, cloud, and database environments
Maintains ERP Operations, such as backups/restores, integrity/performance monitoring, environment maintenance, and cross-system integrations.
Perform additional responsibilities as required.
Skills/Experience Required:
Minimum 3-5 years of experience in systems administration or systems engineering within an enterprise environment.
Proven experience supporting and optimizing ERP systems (INFOR, SAP, Oracle, or equivalent).
Proficiency in Windows Server and/or Linux administration, including virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS).
Hands-on experience with cybersecurity frameworks, endpoint protection, MFA, and vulnerability management tools.
Working knowledge of database (SQL Server, Progress OpenEdge, or similar).
Familiarity with scripting languages such as PowerShell, Bash, or Python for automation and configuration management.
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls).
Experience with system monitoring tools and logging platforms.
Ability to troubleshoot complex technical issues across infrastructure, applications, and databases.
Strong analytical thinking, documentation, and time management skills.
Effective communication skills with both technical and non-technical stakeholders.
Education Requirements:
Bachelor's degree in computer science, computer engineering, mathematics or similar is required, but equivalent in experience will be considered.
Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be regularly required to talk or listen, stand, walk, sit, stoop, crawl and use hands to finger, handle, or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to operate in mentally and physically stressful situations. Prolonged sitting, typing and lifting up to 20 pounds.
BYRNE ELECTRICAL SPECIALISTS is an equal opportunity employer.
$58k-81k yearly est. 60d ago
IT Support Technician
Celia Corporation
Information technology consultant job in Sparta, MI
Job Description
Key Responsibilities
Respond to end user support requests.
Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and mobile devices.
Assist with configuration and troubleshooting of Hyper-V virtual machines.
Install, configure, and maintain operating systems, applications, and peripheral equipment.
Assist with user Active Directory/Microsoft 365/Entra ID account management, including password resets and access permissions.
Setup and configuration of Cisco desk phones and Webex app.
Utilize ConnectWise RMM tools for monitoring and remote support.
Maintain accurate documentation in IT Glue.
Provide basic training and guidance to end-users on IT systems and best practices.
Maintain inventory of PC's, laptops, and printers.
Support IT projects, including system upgrades and deployments.
Preferred Qualifications
Education: Associate degree in IT, Computer Science, or related field (or equivalent experience).
Experience: 1-2 years in a technical support or help desk role preferred.
Skills:
Strong knowledge of Windows 11, MacOS a plus.
Familiarity with networking concepts (TCP/IP, DNS, DHCP).
Experience with Microsoft 365/Office/Entra ID and Active Directory.
Experience using Connectwise RMM tools.
Excellent troubleshooting and problem-solving skills.
Ability to work independently
Strong communication and customer service abilities.
Preferred Certifications
CompTIA A+
Microsoft Certified: Modern Desktop Administrator Associate
Work Environment
Office-based onsite in Sparta, MI
Travel between companies in Sparta, MI required
May require lifting and moving IT equipment (up to 50 lbs).
$37k-63k yearly est. 9d ago
Specialist I, IT
LG Energy Solution Michigan, Inc.
Information technology consultant job in Holland, MI
Job Description
Title: Specialist I, IT (Process Innovation)
Reports to: Manager IT
LG Energy Solution Michigan Inc. (LGESMI) develops and manufactures large lithium-ion polymer batteries and modules for electric vehicle (EV) and energy storage applications. Come join the leader in advanced EV batteries! ******************
Summary:
In this role, you will support and drive Process Innovation (PI) initiatives by operating, stabilizing, and improving manufacturing and logistics IT systems. You will work closely with production and logistics teams, headquarters PI organizations, IT developers, and external partners to structure operational pain points into clear requirements and execute system enhancements, expansions, and standardization initiatives.
Responsibilities:
Operate and stabilize manufacturing production and logistics IT systems, including on-site support
Perform end-to-end issue resolution by identifying symptoms, analyzing root causes, implementing corrective actions, and preventing recurrence
Review system logs, data, and interface flows; trace issues using database queries as needed
Respond to user inquiries and issues, including IT Help Desk support; document and standardize operating procedures and manuals
Analyze production and logistics processes (As-Is / To-Be) to identify process improvement opportunities
Collect operational pain points from users and define functional and business requirements
Convert business requirements into clear system specifications, including process flows, data definitions, screen/report requirements, exception cases, and acceptance criteria
Collaborate with headquarters PI organizations to apply and improve standard processes and IT systems on-site
Support system testing, user training, launch, stabilization, and continuous improvement activities
Execute and support HQ standard IT system construction and system expansion (roll-out) projects
Support IT investments, assets, expenses, and system lifecycle management
Support data center operations, server health, and system performance to ensure production continuity
Work closely with remote infrastructure teams as on-site technical support for troubleshooting, deployment, cabling, monitoring, and maintenance
Configure and install PCs, network devices, peripherals, software, wireless access points, and L2 switches
Ensure system security and compliance with company policies
Utilize tools such as Active Directory, Remote Desktop, and related system management tools
Follow LGESMI cleaning SOPs during downtime (e.g., line stop, waiting time), including cleaning designated machines and surrounding work areas
Maintain workplace cleanliness in accordance with 5S3R standards
Perform other duties as assigned
Qualifications:
Bachelor's degree preferred or equivalent relevant experience
Interest in or understanding of manufacturing, production, or logistics environments
Ability to logically analyze problems and communicate effectively with internal teams, developers, and partners
Ability to structure, document, and clearly specify system and business requirements
Ability to transform ambiguous requests into verifiable requirements and criteria
Bilingual Korean/English preferred
Experience:
0-3+ years of experience in InformationTechnology, Manufacturing Systems, Process Innovation, or related field
Experience supporting or operating production/logistics IT systems preferred
Experience with system integrations, interfaces, or data analysis projects preferred
Skills:
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work flexible hours as needed to support production operations
Ability to work flexible hours to support collaboration with HQ and global sites
Basic SQL, database analysis, or programming knowledge (Java, C#, etc.) preferred
LGESMI is an Equal Opportunity employer that values the diversity of its workforce. EEO
$65k-91k yearly est. 12d ago
Lead IT Specialist - Software Governance
Maximus 4.3
Information technology consultant job in Grand Rapids, MI
Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.
Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.
This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.
Ability to obtain a Federal Clearance and US citizenship is required.
This is a remote position.
Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Manage the intake process, risk assessment and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.
- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).
- Maintain software documentation, SOP's, and audit readiness materials.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues.
- Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SME's and internal stakeholders.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in informationtechnology, Computer Science, or a related field or sufficient experience.
- 7+ years of experience in IT project management, IT governance, software implementation, or InformationTechnology roles.
- Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems).
- Familiarity with software lifecycle management, configuration management, and Application Portfolio management.
- Strong understanding of IT risk, compliance, and governance frameworks.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Excellent communication, problem-solving, and facilitation skills.
- Technical and Analytical Acumen
- Process and Continuous Improvement
- Risk Management and Compliance
- Collaboration and Influence
- Vendor and Stakeholder Engagement
- Strategic Problem Solving
Preferred Skills and Qualifications:
- Experience managing or contributing to software asset management (SAM) or governance programs.
- Hands-on experience with ITSM or ITIL-based service delivery processes.
- Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools.
- Certifications such as ITIL, GRC, or PMP are a plus.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
130,000.00
Maximum Salary
$
165,000.00
$75k-99k yearly est. Easy Apply 8d ago
Summer Cook It Up Instructor
YMCA of Greater Grand Rapids 3.5
Information technology consultant job in Grand Rapids, MI
Temporary Description
NOW HIRING FOR SUMMER 2026! This position will support each of our Summer Day Camp sites. Access to reliable transportation is required.
The Cook It Up Program Instructor is responsible for the day-to-day implementation of the Cook It Up Program. Instructors must stay current with nutrition, wellness, and personal well-being trends; and must be highly motivated, engaging, and flexible. This position requires face-to-face interaction with community members (primarily youth), delivery. This is a seasonal position that runs from early June through mid August. Day camp programming operates Monday - Friday, 7:00am-6:00pm. Staff shifts vary.
PRINCIPAL ACTIVITIES
Preparing recipe ingredients and executing food demonstrations
Organizing inventory and practicing safe and sanitary food handling methods.
Execution of evaluation plan consistent with program policies and procedures
Maintains a system to record mandatory grant documentation such as receipts, time logs and expense forms
Cross-collaborates with other YMCA departments and community partners
Initiates and maintains partnerships with community organizations that support the mission and work of the Community Outreach department
Implements the Cook It Up curriculum at program sites
Communicates necessary information to site coordinators and program director
Weekly submission of shopping list to Food Specialist
Properly transitions students between activities during programming
Maintains adequate rosters for each program and makes periodic reports to director
Oversees accuracy of data collection and attendance tracking
Administers program evaluations as necessary
Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids Association.
COMPENSATION
$17.09 - $21.36 ; Seasonal, Non-Exempt (up to 25 hours/week)
BENEFITS
Free YMCA Individual Membership - Enjoy full access to facilities.
Retirement Savings - 12% employer retirement contribution, no match requirement (upon eligibility) and a 403(b) savings plan.
Paid Sick Time - Earn paid sick leave so you can focus on feeling your best when it matters most.
Professional Growth - Access to ongoing training, development programs, and career advancement opportunities.
Employee Assistance Program (EAP) - Free, confidential resources and counseling for you and your family.
Requirements
QUALIFICATIONS:
B.S. degree preferred in culinary, education, and nutrition or related field. This position requires excellent organizational, interpersonal, communication and computer skills. The ability to work independently or as part of team; Experience in licensed kitchen and culinary programming is preferred. ServesSafe certification is preferred. Past supervision of K- 5th, 6th-8th or high school age group experience preferred. Ability to interact with people of all ethnic backgrounds, ages, and lifestyles. Must have reliable transportation.
CERTIFICATES, LICENSES, REGISTRATION
Cardiopulmonary Resuscitation (CPR) (required)
First Aid Certification required within the first 60 days
AED-Oxygen Certification required within the first 60 days
Blood Borne Pathogen training
DHS clearance
Fingerprinting
State of Michigan criminal background clearance (ICHAT)
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
TRAVEL:
80% of local travel within the state of Michigan; occasional out-of-state travel may be required for educational conferences or training.
Salary Description $17.09 - $21.36
$44k-56k yearly est. 29d ago
IT Security Intern
National Honey Almond 4.0
Information technology consultant job in Grand Rapids, MI
Are you interested in an internship that provides a unique perspective to the education field? Join National Heritage Academies (NHA) this summer as a IT Security Intern!
This is a paid in-person internship in our Grand Rapids Service Center office. The duration of the internship is mid-May through early August. Internships are for those enrolled in a college/university program or a recent graduate. For candidates that don't meet this criteria, please explore our other open positions here.
About Us:
NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission of transforming lives by working together to help students build the knowledge, character, and skills they need to succeed. Our goal is for each student to grow as part of a caring community that encourages them to thrive in college, their careers, and in life.
In this role, you will work at our Service Center located in Grand Rapids, Michigan. This is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. We would like to add you to our NHAmazing team! Sound good to you? Keep reading!
In This Role:
The IT Security Team seeks a hard-working self-starter ready to gain knowledge and experience. This position will work directly with our cyber security team and can work on what interests you most. Some of the areas our intern may cover include:
Engaging in impactful work by identifying potential threats, fortifying defenses, and contributing to the full spectrum of Cyber Security operations.
Collaborate with a dedicated team of cybersecurity experts focused on safeguarding our digital infrastructure and information assets.
Rapid7 IDR/IVM SIEM
Vulnerability Assessment
Governance, Risk, and Compliance
Ticket Management
Qualifications:
Pursuing or recently obtained a degree in Computer Science, InformationTechnology, Cyber Security, or a related field.
Analytical and problem-solving skills to identify vulnerabilities and suggest mitigation strategies. - Preferred
Attention to detail and the ability to analyze logs, reports, and security-related data. - Preferred
Good communication skills to effectively collaborate with team members and convey technical information clearly.
Demonstrated interest in Cyber Security, possibly through coursework, personal projects, or participation in relevant clubs, hackathons, or cybersecurity competitions.
What We Offer You:
40 hours/week
Onsite Monday through Friday, 8am-5pm
$20/hour
Scheduled events and meetings with company leaders!
Formal program to help you grow professionally!
Opportunity to share in a formal presentation your internship work.
Please click here to learn more about our core values.
National Heritage Academies is an equal-opportunity employer.
$20 hourly Auto-Apply 27d ago
IT Support Technician
Talent Strategy
Information technology consultant job in Caledonia, MI
Job Description
Printer Support Technician
Compensation: $43,000 annual salary + $750/month car & phone stipend ($52,000 guaranteed pay, plus additional bonus opportunities)
About the Role
We are seeking a skilled Printer Support Technician to join our field service team. This role involves supporting, maintaining, and troubleshooting multifunction printers (MFPs) and printers for business clients across West Michigan. The right candidate will bring both technical knowledge and a strong customer-first mindset to ensure an excellent client experience.
Responsibilities
Daily
Provide professional, timely, and courteous on-site support to business clients.
Perform complete proactive service calls, ensuring devices run at peak performance.
Troubleshoot hardware and software issues related to printers, MFPs, and connected environments.
Maintain accurate tool and parts inventory within assigned car stock.
Weekly
Meet and maintain service performance metrics and reporting requirements.
Monthly
Audit and maintain car stock accuracy with less than 5% variation.
Equipment & Tools
HP, Xerox
Computer/networking knowledge required for troubleshooting connectivity.
Use of manufacturer support portals, diagnostic tools, and bonus incentive programs.
What Makes You a Strong Fit
Technical mindset with eagerness to learn and adapt.
Ability to confidently troubleshoot both hardware and software issues.
Comfortable working independently in the field and communicating with both customers and manufacturer tech support.
Strong interpersonal skills-cordial, friendly, and professional under pressure.
Requirements
Experience: At least 2 years in a technical role (printer/MFP experience preferred), or mechanically inclined with a strong willingness to learn.
Travel: Must have valid driver's license, a working vehicle and ability to travel daily across West Michigan.
#TECH123
By providing your mobile number, you consent to receive text messages from Talent Strategy regarding your job application, interviews, and employment updates. Standard messaging rates may apply. Consent is voluntary and is not required to apply. You can opt out anytime by replying STOP or contacting us directly.
View our Privacy Policy at **************************************
$43k-52k yearly 16d ago
IT Intern
Offensive Shield
Information technology consultant job in Grand Rapids, MI
Looking for an internship where you can use your information systems, computer science or related degree to get your career started? As a 2021 Offensive Shield Intern, you will get on -the -job training, mentoring, and real -world experience in your field. OSS employees are well trained and able to access vast professional resources to develop their careers. It's a great place to start your career in IT.
This is not an unpaid internship where you'll spend your days making copies and coffee. You'll earn a competitive wage and put your education into action while learning real, marketable skills with a growing company that is hiring. You'll participate in team projects, social events, volunteer work and professional development training.
Responsibilities
Work on various IT projects as assigned.
Assist in the deployment, configuration and testing of new workstations, peripheral equipment, and software.
Respond to user requests for service, troubleshoot problems and resolve to the end -user's satisfaction.
Use our IT systems management platform to log and complete support requests, incidents, and properly maintain IT assets.
Support PC hardware components, desktop operating system software, and application software.
Report issues to system administrators for escalation.
Other duties as assigned.
Requirements
A rising junior or senior pursuing a bachelor's degree in information systems, computer science, engineering or other related field from an accredited four -year college or university.
Experience with coding skills of Microsoft .net, Java, Python, etc.
Proficient in Networking and Active Directory
Excellent communication skills - both technical and non -technical
Ability to work and team with a multitude of different people to balance demands
Excellent research, troubleshooting, and fact -finding skills
Competent to consider most business implications of the application of technology to the current business environment
$27k-37k yearly est. 60d+ ago
209318 / Systems Engineer II
Procom Services
Information technology consultant job in Grand Rapids, MI
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
Solution and monitor wide area network file and print servers for capacity, utilization and performance
Advanced system hardware/software troubleshooting as required
Solution, install, implement and support complicated server platforms which may or may not include SAN/NAS sub-systems.
Architect and deploy data backup and recovery solutions.
Perform data backup and recovery processes in accordance with the company's disaster recovery and business continuity strategies
Contribute towards defining standard hardware requirements
Work with internal and external customers to gather IT system then architect and deploy IT systems solutions.
Maintain technical documentation of system/server inventory and technical specifications
Perform security audits in accordance with the company's IT security policy
Participate in the Company's asset management programs
Perform security audits in accordance with the company's IT security policy
Work with internal and external customers via an IT service ticketing system.
Troubleshoot and resolve escalated issue tickets
Write effective technical documentation as assigned
Ensure adherence to company IT standards for systems
Ensure adherence to company IT process such as change management
Keep abreast of current technology
Perform other IT infrastructure work as required
Qualifications
Associates Degree in InformationTechnology, or the equivalent in terms of education, experience and training
Expertise with Microsoft Windows server operating systems
Experience with VMWare ESXI or other similar virtualization platforms.
Base knowledge of core Microsoft Server Services (etc: DNS/DHCP/WINS)
Experience with server based system event monitoring
Experience with HP Net-Server Hardware
Experience with an enterprise level data archive & restore platform.
Experience with remote support utilities (RDP/Term Services)
General understanding of networking topologies and network troubleshooting
General understanding of virtualization, Clustering, DR/BCP best practices
Exposure to Symantec End Point Protection or other similar anti-virus Protection suite
Exposure to NAS/SAN technologies (Netapp Experience a ++)
General understanding of data center management techniques
Knowledge of SMS or other Asset Management Tool
Knowledge of Microsoft SQL and/or Exchange is a plus
Additional Information
$69k-92k yearly est. 60d+ ago
Data Center IT Technician
Wesco Distribution 4.6
Information technology consultant job in Grand Rapids, MI
Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.
The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting.
Responsibilities
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High school degree or equivalent.
2+ years of related work experience with server builds in a production data center environment.
Ability to lift up to 50 lbs throughout the day.
Ability to read installation drawings (Visio drawings/spreadsheets).
Knowledge of cable limitations to daily work (distance limitations, etc.).
Basic understanding of Unix / Windows booting process, commands, and system command language.
Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Ability to work days/nights/weekends/holidays, if needed and/or required.
Strong communication skills.
Proficient in MS Office and Outlook preferred.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
$26k-59k yearly est. Auto-Apply 27d ago
Information Technology Professional
U.S. Navy 4.0
Information technology consultant job in Muskegon, MI
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$56k-78k yearly est. 6d ago
IT Enterprise App Operations Intern
National Honey Almond 4.0
Information technology consultant job in Grand Rapids, MI
Are you interested in an internship that provides a unique perspective to the education field? Join National Heritage Academies (NHA) this summer as a IT Enterprise Apps Operations Intern!
This is a paid in-person internship in our Grand Rapids Service Center office. The duration of the internship is mid-May through early August. Internships are for those enrolled in a college/university program or a recent graduate. For candidates that don't meet this criteria, please explore our other open positions here.
About Us:
NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission of transforming lives by working together to help students build the knowledge, character, and skills they need to succeed. Our goal is for each student to grow as part of a caring community that encourages them to thrive in college, their careers, and in life.
In this role, you will work at our Service Center located in Grand Rapids, Michigan. This is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. We would like to add you to our NHAmazing team! Sound good to you? Keep reading!
In This Role:
This position will have a heavy emphasis on identity and access management (IAM).
Part of a team that develops and supports single sign-on (SSO) systems and services including Active Directory.
Will learn about user role and permission management along with integration and automation.
Assist in continuous improvement of our identity systems.
Opportunity to cross train with our information security team.
Build and maintain custom developed scripts and systems to support Identity management.
Qualifications:
Working towards a degree in computer science or related field.
Knowledge and experience with programming/scripting.
Ability to write test cases and execute testing in a web environment.
Experience with Active Directory, ADFS, SSO, SAML, PowerShell, IIS preferred
Technical knowledge of Identity Management/Infrastructure preferred
Communicates well one-on-one, in small groups, and both verbally and in writing.
Achieves results and utilizes resources appropriately. A results-oriented “go-getter and achiever” who can work independently and as a team player.
Maintains a high level of organization and time management.
Adapts to dynamic and rapidly changing environments.
Demonstrates a passion for delivering exceptional service.
Can manage multiple tasks and keep organized.
Comfortable using AI tools to augment development.
What We Offer You:
40 hours/week
Onsite Monday through Friday, 8am-5pm
$20/hour
Scheduled events and meetings with company leaders!
Formal program to help you grow professionally!
Opportunity to share in a formal presentation your internship work.
Please click here to learn more about our core values.
National Heritage Academies is an equal-opportunity employer.
$20 hourly Auto-Apply 27d ago
Learn more about information technology consultant jobs
How much does an information technology consultant earn in Norton Shores, MI?
The average information technology consultant in Norton Shores, MI earns between $56,000 and $101,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.
Average information technology consultant salary in Norton Shores, MI