Information technology consultant jobs in Portland, ME - 99 jobs

Job Title: Customer and Technical Support Consultant Duration: 01/19/2026 to 07/17/2026 Pay Rate:$17- $18.30 hourly on W2 This role requires scheduling flexibility with the ability to work: -Days -Evenings until 9:00pm ET, -Weekends on a rotating basis. On-call time may be required. Reliable and dependable attendance is an essential function of this position. Our Customer & Technical Support Consultants are the direct line between Client and our customers. That is why they are so crucial to achieving our Purpose. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy. Successful candidates will be able to thrive in a fast-paced environment where they will navigate a variety of inquiries to provide a solution to our customers with representatives taking 20-30 calls a day. Ability to multitask is essential as consultants will resolve customer inquiries through a variety of methods of communication and will utilize documentation and programs to ensure a solution while the customer is on the call. Our Hematology team supports a wide variety of products such as our ProCyte Dx, ProCyte One, and in Vue analyzers. In the role of Customer and Technical Support Consultant - Hematology: 1. You will instruct customers on the use of our in-house diagnostic analyzers. 2. You will coordinate and assist with equipment installations and troubleshoot mechanical hardware technical problems as well as software integration issues. What You Need to Succeed: * The ideal candidate will be fluent in English. * You are experienced in a technically related field, have worked in a veterinary practice with our chemistry analyzers, a laboratory setting, or contact center environment. * It is important to have strong computer and technical skills, with the aptitude to learn applicable software and hardware. Networking and/or software support is a plus. * The ideal candidate will be highly motivated, goal-oriented, and a strong collaborator. * A proven track record of providing extraordinary customer service. * You will possess superb listening and communication (verbal and written) skills in order to be a successful customer support specialist. Strong interpersonal skills with the ability to establish rapport quickly are equally important qualities to have. * You will be a master problem solver with fine attention to detail while leveraging your strong organizational skills in a multi-tasking environment. * You have the ability to learn quickly and apply skills and abilities to a variety of customer interactions. * Ability to be on the phone for 8 hours per day. * Reliable and dependable attendance is an essential function of this position. *When working from your virtual office, you are required to be available by telephone, voicemail, email, and MS Teams messaging during your scheduled business hours. A high-speed hardwired internet connection (minimum 15 Mbps download; 3 Mbps upload) must be maintained. You will be supplied with a laptop, docking station, monitors, keyboard, mouse, and headset, which will need to be maintained appropriately. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long-term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC; Scarborough, ME; Carlise, PA; Quincy, MA, and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid-to-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software relationships. * Responsible for engagement with Engineers and Product Teams to ensure solution delivery and operational support needs are met and responsible for all technical engagement with senior SMEs and team * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through s * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelor's degree in Computer Science, CIS or related (or equivalent related work experience) * 5 or more years of experience in relevant job or field of technology. Experience in an advanced role or technical capacity. Experience, directly or indirectly, guiding, mentoring or training members in relevant technologies, capabilities or skills * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use professional concepts and functional expertise * Takes on mid-to-large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Master's degree in relevant field of study * Additional training or certifications in relevant fields of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-NG1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Diodes Incorporated (Diodes) is seeking a detail-oriented, motivated IT Technician to be part of our dedicated and talented team. In this role you will be the first point of contact for employees experiencing technical issues in a high-tech manufacturing environment. The ideal candidate is an excellent problem-solver with strong communication skills and a passion for providing outstanding customer service. This position is located in South Portland, Maine and reports to the US Infrastructure Manager. Principle Duties and Responsibilities: Continually monitoring service tickets and ensuring they are worked on in a timely manner. Maintain records of user interactions, problems and solutions; document new processes and new fixes and share with the team to improve future support efforts. Maintain and repair current desktop and laptop hardware, software, and accessories. This includes installing and configuring new equipment and managing inventory. Set up new employee workstations, install operating systems, software, printers, and other peripherals. Teach users how to use new systems and software effectively. Work with vendors who support commercial copiers and plotter printers and replace desktop Inkjet and laser printers and Zebra label printers as required. Use NetAlly to test LAN drops, determine the correct subnet, and other 1st level network support issues. Escalate any unresolved issues to team and Infrastructure Manager Work will also be conducted within cleanroom environment which requires adherence to strict contamination control protocols essential for our semiconductor operations. This requires deep attention to detail to Diodes' Standard Operating Procedures (SOPs), gowning protocols, safety regulations, etc. Follow all 5S procedures inside the cleanroom and in the office area. Assist with IT during office moves and set up and provide meeting assistance and conference room support when needed. May be required to work holidays and extra hours depending on support requirements and coverage needed. Assist with special projects and other duties as assigned. Knowledge, Skills, and Abilities: Proven experience as an IT Technician, Help Desk Technician or relevant position is a plus. Practical/working knowledge of various back-up and imaging utilities, eg: Acronis, Clonezilla, etc. Strong hardware knowledge of Dell, Lenovo, and black-box Desktops and Laptops; HDD/SSD replacement, RAM upgrades, and more. Understanding of Windows installation and upgrade processes from all Windows versions: 3.X, XP, Vista, 7, 10, and 11. Strong technical knowledge of software, operating systems (Windows, mac OS), Microsoft software support, web browser support, SharePoint, Windows Client software Must understand technical manuals, procedural documentation, and OEM guides and have extensive equipment support experience The ability to diagnose problems and identify root causes in a fast-paced manufacturing environment. Ability to multitask, prioritize requests, work under pressure, and manage time effectively in a fast-paced environment. Excellent verbal and written communication skills to explain technical issues to both technical and non-technical staff. Must have a positive attitude and friendly, approachable disposition, even when under pressure. An associate or bachelor's degree in computer science or a related field is preferred. Must have CompTIA A+ and/or Cisco (CCNA) certifications The role requires physical work, such as lifting equipment, and working in tight spaces. Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor'sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Here are the details Job Title: Deskside Support Representative Distributed Client Services Location: FALMOUTH,ME Duration: 1 year (with possible extension) Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support · Deskside support skills, must be able to troubleshoot complex issues. Qualifications share your response Additional Information For more information, Please contact Shubham 97295-4595

As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work. As a member of the Dechra Group IT team, the IT Technician will be responsible for providing technical support to include general IT related triage, helpdesk driven workloads, account management, systems monitoring. Provide tier I support for all hardware including workstations, servers, general infrastructure systems, peripherals, operating systems, and applications in accordance to company policy and established standards and procedures. The IT Technician will provide hands-on technical support of local site employees and remotely assist employees across North America including Mexico and Canada, reporting to the IT Manager and will work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions. Must possess the technical experience and aptitude to work on multiple levels of the technology stack (infrastructure hardware, operating systems, applications) within a wide variety of hardware/software solutions. The IT Technician will need to be able to work independently under minimal supervision, and at times during non-business hours. Key Responsibilities Ensuring that all employees, customers and stakeholders receive a first class level of service in relation to IT incidents and service requests. Providing First and Second Line support for software and hardware fault resolution. Adhere to established IT department standards and procedures as set forth by the IT Director and local IT Manager. Deployment of new hardware and software assets based on the IT department standards. Ensure regional site documentation is accurate and up to date at all times. Deployment new assets in line with the company's hardware refresh policy. Remote support using software support tools, telephone, or desk side support. Escalation of incidents to line management as required. Interaction with Incidents and requests in the helpdesk call handling system. Use existing procedures to solve routine or standard problems. Research and discover new technology solutions. Evaluate and recommends methods and tools for streamlining and improving the established IT processes. Competencies Strong Technical Aptitude Strong Customer Service Strong Problem Solving Learning Agility Flexibility Results Focused Self-Starter Work independently Behavior and Values (D) Dedication - committed to delivering excellence (E) Enjoyment - enthusiastic and results driven (C) Courage - able to take calculated risks (H) Honesty - honesty and integrity (R) Relationships - team player (A) Ambition - willing and able to go the extra mile Skills Knowledge of a broad range of technologies and their applications Experience installing, configuring and maintaining a wide variety of hardware and software Experience working in an IT role supporting local and remote users Experience with technical writing for IT procedures and network diagrams Good interpersonal skills Able to work independently and reliably in a dispersed geographic IT team with minimal supervision Able to multi-task and deliver under pressure Qualifications Prefer 5 years hands on IT experience within a mid-sized corporate environment. Prefer college degree in Information Systems AND/OR recognized current IT certifications (MCSE, CCNA, etc.). Knowledge and Experience - Essential Microsoft stack - O365, Active Directory, Group Policy, NTFS, WSUS, Server 2012- 2016, Windows 10, SCCM, Exchange 2016, Teams, InTune Hardware - Microsoft SurfacePro tablets, Lenovo desktops, HP servers, HP/Aruba switches, Cisco Meraki access points, access control systems, IP camera systems VMWare vSphere vCenter Avaya IPOffice Server Edition and SIP devices Networking (Demonstrable TCPIP knowledge, DNS, DHCP) Remote access/control solutions (TeamViewer, Cisco AnyConnect VPN) Trend Micro Antivirus Cisco ASA/Firepower and UmbrellaDNS Malware remediation HelpDesk systems Knowledge and Experience - Desirable Seasoned IT Technician with experience in both large and small environments Passion for learning new technologies Experience working within an international company Cloud based solutions experience Experience with PowerShell scripting, command line tools, event log parsing, native windows troubleshooting tools, monitoring tools Additional Details Occasional travel may be required

Job Requirements Why work for us? Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before. With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us! Job Responsibilities: The IT Site Support Administrator is a technical position within the IT organization. This position is responsible for maintaining the design, integrity and performance of the IT Systems. As a member of the IT Operations team and the technical service desk, this individual will play a key role in the delivery of high quality support and exceptional customer satisfaction Reporting directly to the IT Site Operations Manager, the incumbent is required to work independently with minimal supervision. This position is a customer facing role that interacts with people at every level of the organization providing support services, contributing to continual development and assisting in the deployment of global IT Infrastructure and Operations initiatives. Key Responsibilities * Manage business critical IT systems to include Active Directory, M365, VoIP, MDM solutions * Isolate/troubleshoot network connectivity issues. * Respond to and provide accurate incident resolution and service request management within established SLA * System Imaging, upgrades, configuration, and deployment utilizing enterprise-based tools * Manage and verify integrity of backups and restores of Company data. * Identify and mitigate potential areas of risk * Contribute to knowledgebase and process archives through technical documentation * Sustain state-of-the-art awareness to technologies that benefit the organization and its goals. * Participate in Divisional and Global Infrastructure implementation projects * Availability to participate in On Call Rotation 1x/month - Triage / Troubleshoot all Emergency issues in accordance with the critical response process. * Act as Project Manager for site projects taking responsibility for implementation within the larger business initiative * Train users in best practice usage of IT in line with documentation and procedures * Work with internal and external partners Education, Experience, Skills and Abilities * Bachelors | Associate Degree preferred * 5+ years of equivalent experience in IT support functions. * Clear understanding of networking principles and the ability to isolate and resolve issues (LAN/WAN). * In-depth experience in a Microsoft-based environment (Active directory and Windows) * A strong knowledge of IT Infrastructure, security, systems and applications * Self motivated with a sharp attention to detail * Knowledge of IT Operations, processes and best practices * Possesses excellent self-management, interpersonal communication and organizational skills with a strong commitment to a TEAM environment. * Ability to easily adapt to and learn new technologies * Strong customer service skills with the ability to articulate clearly to a non-technical audience * Excellent verbal/written communications and listening skills. Additional Education, Experience, Skills Preferred: * Knowledge of Virtual Environments (VMWare/ESXi, Hyper-V), Cisco IOS, SCCM, Crestron, Mitel/Shortel, Azure, ERP, EDI, CAD/CAM Applications, Manufacturing/Automation

Back Bay Networks is a dynamic and growing Managed Services Provider (MSP) committed to delivering exceptional IT support and solutions to our diverse client base in the Dover, New Hampshire area and beyond. We pride ourselves on our proactive approach, technical expertise, and dedication to fostering strong client relationships. Join our supportive team and play a key role in empowering our clients through reliable and efficient technology. Position Overview: As a Mid-Tier IT Specialist at Back Bay Networks, you will contribute to our service delivery team, providing our clients with comprehensive technical support and proactive solutions. You will serve as a primary point of contact for various IT needs, including system implementation, user support, and issue resolution across both Windows and mac OS environments. This role requires a strong blend of technical proficiency, problem-solving skills, and a commitment to delivering outstanding customer service, both remotely and on-site. Responsibilities: Provide expert-level end-user support for installing, configuring, and effectively utilizing various software and hardware solutions across mac OS and Windows operating systems. Independently troubleshoot and resolve a wide range of technical issues efficiently and effectively via phone, email, and remote access tools, escalating complex problems to senior team members when necessary. Perform on-site diagnostics, repair, and maintenance for client IT infrastructure when remote resolution is not feasible, ensuring minimal disruption to their operations. Maintain a deep and current understanding of the technologies and services offered by Back Bay Networks to provide informed and accurate solutions to client inquiries. Accurately and thoroughly document all customer interactions, troubleshooting steps, and resolutions within our ticketing system, contributing to our knowledge base. Administer and support client environments leveraging Windows Server (2012-2022), Active Directory, Microsoft Exchange, and Microsoft 365, including user management, security configurations, and essential maintenance. Proactively communicate customer concerns, recurring issues, and potential service improvements to relevant internal teams to enhance service delivery. Assist with technical aspects of pre-sales activities, including solution demonstrations and scope definition, as well as the on-site implementation and training of new technologies for clients. Maintain organized digital and physical file systems, correspondence, and client records in accordance with company policies. Job Requirements: Minimum of 3-5 years of progressive hands-on IT experience, with a demonstrable track record supporting diverse client environments. Solid expertise in managing and troubleshooting Windows Server environments (2012-2022), Active Directory (user and group management, GPOs), Windows client operating systems, and mac OS in a business setting. Proven ability to diagnose and resolve networking issues, including basic firewall configuration and troubleshooting (e.g., understanding of ports, protocols). Experience with various backup and recovery technologies and strategies. Exceptional customer service and communication skills, with the ability to explain technical concepts clearly to both technical and non-technical users. Strong analytical and problem-solving skills, with the capacity to manage multiple priorities and tasks effectively in a dynamic environment. Familiarity with email systems such as Microsoft Exchange and Microsoft 365 administration. Must successfully pass a background check. Must reside within a 1-hour driving radius of our Dover, NH office to facilitate timely on-site support. Preferred Skills and Experience (Not Required): ITSM certifications (ITIL Foundation or higher). Project Management fundamentals or certifications (e.g., CAPM). Networking certifications (e.g., CompTIA Network+, Cisco CCNA). Security certifications (e.g., CompTIA Security+, CompTIA CySA+). Cloud platform experience and/or certifications (e.g., Microsoft Azure Fundamentals, AWS Certified Cloud Practitioner). Prior experience working for a Managed Services Provider (MSP). Hands-on experience with Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools. Relevant Microsoft certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate). Join Our Team! We encourage you to apply if you are a highly motivated and skilled IT professional looking for a challenging and rewarding opportunity to grow your career with a supportive and forward-thinking MSP! We value collaboration, continuous learning, and a commitment to exceeding client expectations.

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. General Summary:The Delivery Director plays a critical leadership role within Unum's Grow organization, overseeing the successful delivery of complex, multi-year initiatives that directly support the creation, enhancement, and modernization of Unum's product portfolio. This leader is responsible for shaping delivery strategy, ensuring disciplined execution, and driving alignment. You will partner closely with business stakeholders to ensure that related product workflows are delivered with consistency, clarity, and high quality. Beyond overseeing delivery, the Director will anticipate risks, remove impediments, and ensure that teams operate with the structure, transparency, and accountability required for high-visibility work. This includes guiding prioritization conversations, validating resource needs, reinforcing Agile delivery practices, and ensuring that teams stay focused on delivering measurable outcomes. This role is ideal for a seasoned leader who thrives in a dynamic Agile environment, is comfortable navigating ambiguity, and can champion change across multiple teams. You will foster a culture of collaboration, continuous improvement, and operational excellence, ensuring that teams not only have what they need to execute successfully, but are also motivated, aligned, and equipped to support the long-term goals of the Grow portfolio. Job Specifications: Proven experience as a people manager, ideally overseeing multiple teams, with a demonstrated ability to mentor and develop emerging leaders. Strong background in IT with a track record of leading complex, multi-year initiatives in fast-paced, matrixed environments. Demonstrated success driving transformation, process improvements, and organizational change. Strong understanding of Agile/Lean leadership principles and the ability to apply them across teams. Excellent communication, stakeholder management, and presentation skills, with the ability to influence, build trust, and articulate a clear vision for change. Strategic and critical thinking capability, supported by strong planning and execution discipline. Bachelor's degree in computer science (preferred) or equivalent technical experience. 8+ years of experience in an IT-related field or equivalent relevant work experience. Proven ability to deliver high-visibility programs with tight timelines, complex dependencies, and significant cross-functional coordination. Ability to apply broad business and technology insights, including internal and external trends, to support effective implementation of IT plans. Leadership style that promotes accountability, resilience, innovation, and a sustainable pace while empowering teams to take smart risks and think creatively. Principal Duties & Responsibilities: Lead the delivery of large, complex initiatives that support Unum's product development lifecycle Oversee Delivery teams, including contractor resources. Ensure teams have clear priorities, appropriate staffing, and disciplined processes to meet quality and timeline commitments. Proactively identify and remove delivery blockers, ensuring teams have the support and resources needed to succeed. Provide hands-on coaching and development Build delivery capability by modeling strong execution, planning, and stakeholder management practices. Foster a collaborative, accountable team culture focused on outcomes and continuous improvement. Champion change across the Grow organization by improving delivery processes, team routines, and cross-team collaboration. Assess tools, processes, and support structures, recommending enhancements to strengthen execution. Promote transparency, predictability, and proactive risk management to reinforce delivery discipline. #LI-TS1 ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $109,100.00-$224,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! We are seeking a Senior IT Asset Management (ITAM) Specialist to serve in an individual contributor capacity as the primary administrator and operational owner of our newly implemented Flexera One platform. This role is primarily hands-on, with a strong focus on technical administration, platform optimization, and governance responsibilities. The Specialist will lead the day-to-day management, expansion, and optimization of our IT Asset Management capabilities across software, hardware, and cloud assets. This position acts as the first line of defense for the ITAM program-ensuring data accuracy, platform health, compliance posture, and value realization from the Flexera investment. While the role is tactical and technical, there is also an expectation to influence ITAM adoption and partner with cross-functional teams. The ideal candidate brings deep knowledge of Flexera One, strong software license management expertise, and experience driving enterprise asset management practices. This role will also partner closely with Procurement, Finance, Security, IT, and R&D, as well as an external managed services provider supporting advanced analysis and scaling needs. Essential Job Functions: Serve as the primary system administrator and operational owner of the Flexera One platform. Manage and configure Flexera capabilities including IT Visibility, IT Asset Management, License Reconciliation, SaaS Management, and Cloud Cost Optimization (as applicable). Drive ongoing platform enhancements, updates, integrations, and configuration changes. Lead Effective License Positioning (ELP) for key publishers-including Microsoft, Oracle, Nutanix, Adobe, and others. Validate entitlements, consumption, deployments, and usage data to ensure accurate and defensible compliance reporting. Ensure compliance with ITAM policies within Flexera and maintain audit-ready dashboards and reports Provide ongoing visibility into compliance risks, cost-savings opportunities, and asset utilization. Deliver executive-level reporting for governance bodies and the leadership teams. Act as the primary internal coordinator with the external ITAM managed services partner. Automation & Integration: Develop and maintain scripts or leverage APIs for Flexera integrations and automation of ITAM processes. Cloud Licensing Expertise: Demonstrate experience with AWS, Azure, and GCP licensing models, especially in support of cloud cost optimization. Soft Skills: Exhibit strong influencing and stakeholder management skills to drive ITAM adoption across the organization. Qualifications 5+ years of IT Asset Management or Software Asset Management experience. Hands-on administration experience with Flexera One. Strong understanding of software licensing models (Microsoft, Oracle, Adobe, VMware, etc.). Experience leading ELP (Effective License Positioning) analysis. Ability to interpret contracts, entitlements, usage data, and compliance requirements. Strong analytical and reporting skills, including building dashboards and executive reports. Excellent communication skills and ability to work with cross-functional teams. Knowledge of ITIL and ITSM/ITAM processes. Prior experience working with or coordinating a managed services partner. Certifications (Optional): IAITAM (CAMP, CSAM), ITIL Foundation, or vendor-specific training are a plus. #LI-AD1 We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **Job Summary:** The ERP Administrator/Technical Analyst is responsible for the administration, support, and enhancement of enterprise ERP systems, primarily IFS and Dynamics AX. The analyst will manage system updates, disaster recovery planning, data migration, and package delivery, while also supporting Linux and Windows server environments. The position involves cross-functional collaboration to analyze, design, test, and implement ERP solutions across business areas such as inventory, costing, manufacturing and accounting. Responsibilities include conducting audits, coordinating upgrades, and resolving complex infrastructure issues. **Essential Duties and Responsibilities** may include the following. Other duties may be assigned. + ERP administration, troubleshooting and user support (IFS, Dynamics AX, Etc...) + Service updates + Disaster recover planning and testing + Package and delivery management + Data migration + Linux and Windows server patching and upgrades + Linux and Kubernetes experience + SQL and/or PL/SQL experience + Oracle DB experience a plus + Internal and external server audits + General ERP knowledge of inventory, costing, manufacturing, and accounting a plus + Conducts analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems (e.g., IFS, Dynamics AX, etc...) across functional areas + Develops test plans and protocols for evaluation of system performance + Conducts analysis of systems specifications and uses the latest analysis/diagramming tools to represent business/technical processes + Develops conversion and system implementation plans + Recommends changes in development, maintenance and system standards + Coordinates system upgrade activity + General Support - The position will have support responsibilities specific to the most complex network / infrastructure problems. Support will require troubleshooting malfunctions of network hardware and software applications, and security systems to resolve operational issues and restore services. + Good communication skills, written and verbal + Responds to emergencies as needed + Daily availability to include evenings and weekends when necessary to reach goals and deadlines. **Computer Skills:** + Specialist knowledge and in-depth experience with the following applicable system: + ERP (IFS, Dynamics AX, etc...)( + Linux OS + Windows OS + SQL or PL/SQL + Oracle DB + Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.) + Support ticketing systems, change control methodologies and their importance to ITIL best practices + IT security concepts and best practices (e.g. Microsoft, Cisco, etc.) **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience:** Bachelor's degree (B.S.) from four-year college or university in related field and/or 5+ years of directly related experience and/or training; or equivalent combination of education and experience. **_** US Citizenship is required for this position. We are unable to hire individuals currently on a work visa or individuals who will require a work visa in the future. **_** Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

Level 3 Technical Support Engineer Portland, ME (Onsite) Job Type: Full-Time Join Netsurit Where Technology Meets Ambition Step into the future with Netsurit, ranked #305 on Inc. 5000 Americas Fastest-Growing Private Companies and winner of the 2024 Global MSP501 Top 500 Managed Service Providers! We are not just solving IT problems we are shaping the future of AI-powered innovation. Help us design, implement, and scale intelligent solutions that empower businesses to automate processes, uncover insights, and accelerate growth. You will leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Please share your experience and knowledge in AI as part of your application we would love to see how you can help us drive what's next! About the Role: As a Level 3 Technical Support Engineer, you will be the go-to expert for advanced technical challenges, delivering high-end proactive and reactive support for Netsurit's client portfolio. You'll lead projects, mentor junior consultants, and ensure client environments are secure, resilient, and future-ready. What You will Do: Design and implement projects based on client requirements and scope Perform infrastructure security analysis and reporting Create client documentation and policy design Manage incidents, problems, and service requests using ITIL best practices Apply Change Management where necessary Deliver technical workshops and mentor junior team members Stay ahead of emerging technologies and AI-driven solutions What we are looking for: 3 - 5+ years in IT & Networking with formal IT qualifications (Microsoft role-based certifications preferred) Hands-on experience with Microsoft technologies: Office 365, Microsoft 365, Azure, Hyper-V / VMware Strong knowledge of TCP/IP networking, VLANs, firewalls, managed switches, and routers Solid understanding of network security, malware/ransomware prevention Familiarity with ITIL Framework and ITSM systems Minimum 1-year onsite experience at a client location Passion for IT, strong problem-solving skills, and eagerness to learn and grow Bonus Points For: Experience with AI technologies (Microsoft Copilot, Azure AI, ML models) Project leadership and client consulting experience Why Netsurit? Work with cutting-edge technologies and AI innovation Be part of an award-winning, fast-growing global MSP Opportunities for professional development and certifications Collaborative team culture that values your ideas Competitive compensation and benefits Ready to take your career to the next level and help us drive what is next in AI? Apply today and join a team that it is redefining IT and innovation!

BerryDunn is seeking an experienced Systems Engineer to manage and optimize our hybrid IT infrastructure, including on-premises and Azure environments. This role combines traditional systems engineering responsibilities with strategic collaboration to support a centralized IT model for BerryDunn's consulting team. You will play a critical role in aligning technology solutions with firm-wide initiatives, ensuring consistency, security, and scalability across internal and consulting related projects. This includes working closely with consultants to understand business needs, integrating IT standards into solutions, and driving efficiencies through automation and standardized processes. This position will sit out of our Portland, Maine office and report to the Manager of Enterprise Systems. Travel Expectations: Minimal if any travel is expected, up to 5% You Will Automation & Efficiency Develop and maintain automation solutions using PowerShell to enhance system efficiency and reduce manual tasks. Identify opportunities for process automation and implement solutions to improve productivity. Write, test, optimize, and troubleshoot PowerShell scripts, modules, and Bicep templates for infrastructure provisioning, configuration, and maintenance. Ensure all production code is maintained in source control. Infrastructure Management Oversee and enhance both on-premises hyperconverged infrastructure and Azure cloud resources to maintain strong security, high availability, and scalability. Design, implement, and configure Azure services, including virtual machines, resource groups, RBAC, networking, and storage. Database Administration Administer and maintain SQL databases, including performance tuning, backups, indexing, upgrades, and security management. Collaboration & Governance Work closely with Systems Administrators, Engineers, and other IT team members to deliver secure, functional solutions. Partner with BerryDunn's consulting team to align technology solutions with business objectives and integrate IT standards into solutions. Contribute to technical standards that ensure secure and consistent experiences across firm technology and workflows. Documentation & Reporting Create and maintain detailed documentation for system configurations, procedures, and automation scripts. Generate regular reports on system performance, automation progress, and incident resolutions. You Have Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). Proven experience in Azure administration, automation, and PowerShell scripting (including module development). Experience with infrastructure-as-code tools (Bicep, ARM Templates, DSC). Proficiency in Microsoft Azure services (VMs, AD, storage, Automation Accounts, Functions). Strong knowledge of Microsoft 365 technologies (Exchange Online, Intune, SharePoint Online, Teams). Experience with source control (Git, Azure DevOps, GitHub). Familiarity with SQL database administration. Excellent problem-solving and troubleshooting skills. Strong communication and collaboration abilities. Self-motivated and able to work independently and as part of a team. Relevant Azure certifications are a plus. Experience with Microsoft Copilot and GitHub Copilot is a plus. Amazon Web Services (AWS) experience is a plus. Compensation Details The base salary range targeted for this role is $95,000 - $120,000. This position may also be eligible for a discretionary annual bonus based on factors such as company and personal performance. This salary range represents BerryDunn's good faith and reasonable estimate of the range of possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications more than the minimum requirements for this posting, that applicant is encouraged to apply, and a final salary range may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations. BerryDunn Benefits & Culture Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what's expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact ********************* to request an accommodation. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. About BerryDunn BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm's tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm. BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. Led by CEO Sarah Belliveau, the firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com. #BD_OPS Don't See A Match For You At This Time? We invite you to join our Talent Connection and let's stay in touch

Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description : About Our Company Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are 'Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). Why Work At Breezeline? As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us. Internal Values - How we act We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality. And here is how we do it. Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right. Job flexibility: We think everything you do matters - at work and home. Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too. Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business. Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals! Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry. Summary Under general supervision, the Customer and Network Facing Technician is a universal technician that is responsible for performing field installation and service work, troubleshooting, repair and maintenance of cable television, internet, and telephony systems. This role supports the growth of the system by ensuring the quality performance of technical services, installation setup, testing, and maintenance of all current and future products and services over Hybrid Fiber Coax (HFC) and Fiber to the Home (FTTH) networks. The incumbent ensures the quality of services provided to end-users meets or exceeds established industry and company performance standards and complies with FCC requirements and protocol. Essential Duties and Responsibilities * Install, maintain, disconnect, and troubleshoot television, high-speed internet, telephony, and automation systems for residential and business clients. * Performs preventative maintenance and repair of the HFC and FTTH networks, including all associated equipment, in accordance with company engineering standards. * Read and accurately interpret system/network design maps. * Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit, etc., according to technical specifications. * Identify and repair upstream and downstream ingress. * Complete end-of-line network testing to meet technical specifications. * Regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflectometer (TDR), and Optical Time Domain Reflectometer (OTDR). * Perform routine maintenance, troubleshoot, and update records of standby power supplies according to technical specifications. * Troubleshoot and repair basic distribution problems associated with RF, AC, and DC elements of the forward and reverse plant. * Restore system service outages. * Perform CLI rideouts and monitor and repair signal leakages. * Maintain tools and equipment inventory. * Accurately complete work orders in a timely manner. * Maintain, secure, and stock assigned vehicle and equipment. * Ensure productivity is being tracked through company applications (e.g., NRBY, WFX, Stratusync, iGlass). * Work alongside Headend personnel to properly OTDR any damaged fiber. * Properly assist on projects such as Remote Phy, 5-85 Mhz, Node activation, E2E testing on new properties, etc. * Prepare for daily work assignments by requisitioning equipment and supplies from the warehouse and stocking the vehicle as needed. * Maintain company truck and other equipment per service requirements and safety guidelines. * Drive a company vehicle between office/home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies. * Communicate with dispatch (via WFX, phone, etc.) for assistance, status on current installs, or new service requests. * Consult with supervisor and other technicians for advice and assistance as needed. * Interact with customers in a professional, courteous manner, including when responding to escalations and repeated customer concerns. * Educate customers regarding their existing and new services and promote other company services. * Comply with all safety procedures and policies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: * Integrity: Tactful, maintains confidence, fosters an ethical work environment, prevents inappropriate behaviors by coworkers. * Initiative: Brings about great results from ordinary circumstances; prepares for problems or opportunities in advance; transforms leads or ideas into productive business outcomes; undertakes additional responsibilities and responds to situations as they arise without supervision. * Planning, Prioritizing, and Goal Setting: Prepares for emerging customer needs; manages multiple projects; determines project urgency; uses goals to guide actions and creates detailed action plans. * Communication: Clearly conveys information through a variety of media (verbal, written, e-mail, v-mail, etc.) in a way that engages the audience and helps them understand and remember the message; listens well. * Self-Development and Continuous Learning: Stays informed of current industry trends; actively identifies opportunities for learning; learns and applies new concepts to improve job performance; shares information with others on the job; takes responsibility for career development. * Customer Focus: Demonstrates a high level of service delivery; does what is necessary to ensure customer satisfaction; addresses and resolves service failures; prioritizes customer needs; makes customers and their needs a primary focus of actions. * Collaboration and Teamwork: Recognizes others' perspective, objectives and motives; works collaboratively towards solutions that benefit all involved parties and help accomplish common Cogeco objectives. * Attention to Detail: Alert in high intensity/high-risk environments; follows detailed procedures and ensures accuracy in documentation and data; carefully monitors gauges, instruments, or processes; concentrates on routine work detail and organizes and maintains a system of records. * Adaptability: Works with little supervision; manages ambiguity and autonomy; flexibility to work in an unstructured environment; deals effectively with uncertainty and change. Qualifications Minimum * Demonstrated proficiency in Core Technician skillsets. * Valid state driver's license and a good driving record within Company required standards. * Certifications and licenses, as required by state and municipal laws. * Successfully meet (and maintain) additional background check requirements for specialized projects/services. * Preferred 3 years or more of work experience in a comparable field (e.g., related hands-on trade role) or a one-year certificate from college or technical school; or equivalent combination of education and experience. * Minimum of one year of direct customer service experience. * PC and Windows software skills. * Able to work required shifts and overtime (if necessary), including regularly scheduled days as well as unscheduled days and beyond regular work hours (including on-call rotation) due to customer or operational demands. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence. * Communicates professionally and effectively with customers, vendors, and employees. * Ability to apply concepts of basic mathematics, algebra, and geometry. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to accurately measure distances, using tapes or other measuring devices. * Ability to adhere to Local, Federal regulations and Company policies. * Ability to carry, climb, and operate extension ladders up to and including 32' high and up to 75 pounds. * Ability to Operate Aerial Lift Equipment rated with a 350lb maximum total load capacity. * Ability to differentiate between different sizes and colors of wires. * Ability to drive company vehicles in a safe and responsible manner. * Ability to make cable connections in tight spaces by bending, reaching, twisting. * Ability to operate appropriate computer or test equipment associated with position. * Ability to prioritize and organize effectively. * Ability to carry and use a variety of hand tools, power tools and equipment.. * Ability to frequently bend, stoop, and crawl. * Requisite ability to drive commercial vehicle (DOT physical may be required). * Ability to lift an 88lb power supply from floor to 42". * Occasionally sit and climb ladders/stairs; performs fine motor and pinching movements, and pivots with feet and bends, twists, and laterally flexes back & reaches at overhead shoulder, knee, and floor levels, stoops, squats, crouches, kneels, and crawls and press foot pedals. * Frequently stands and walks & pushes/pulls with arms and grasps with hands & reaches at waist. * Ability to climb ladders and/or utility poles and work in high places including roofs.. * Ability to work in small / confined spaces (such as crawl spaces and attics) to tolerate typical residential and commercial controlled work environments as well as uncontrolled weather-related heat and cold for extended periods of time. * Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations. * Travel as business needs dictate. Preferred * High school degree or GED equivalent preferred; post-high school education a plus. * Spanish proficiency is desirable in some locations. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts; high, precarious places; risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles and extreme heat. The noise level in the work environment is usually moderate. Benefits: * Competitive salary * Medical coverage (including prescription and vision plans) * Dental coverage * Life Insurance (1x salary at no cost to employee) * Long and short-term disability insurance (no cost to employee) * Voluntary employee, spousal, and child life insurance * Company recognized Holidays with additional Floating Holidays * Paid Time Off (PTO) programs * Comprehensive Flex Work Policy * 401(k) plan eligibility (company match 50% up to 5% of eligible contributions) * Participation in the Employee Bonus Plan * Participation in the Cogeco Stock Purchase Plan * Complimentary and discounted broadband services (for those in our service area) * Tuition Reimbursement * Headspace Membership * Betterhelp Membership * Opportunities for LinkedIn Learning subscriptions for select colleagues Location : Belmont, NH Company : Breezeline At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************

The Systems Engineer is responsible for maintaining cloud and on-premises applications, servers, storage, and network equipment. The position reports to the Director of IT and will be expected to plan, install, configure, and manage all aspects of IT infrastructure to ensure reliable, secure, and cost-effective delivery of services. Essential Duties and Responsibilities include the following. Other duties may be assigned: Respond to service tickets in a timely and professional manner. Build, configure, and support computers, servers, mobile devices, printers, and related peripherals. Install, support, and upgrade software applications deployed to computers, servers, and mobile devices. Help identify and resolve all hardware and software technical problems that impact production services. Keep affected users informed as to the status of the problem until resolution. May require after-hours or weekend work. Create documentation and knowledgebase articles for team members to aid in cross-training and consistency in work efforts. Keep documentation up to date. Participate in group discussions related to resolving common issues and escalate/collaborate with IT staff in other areas as necessary. Provide end-user training on proper techniques and procedures to effectively complete their work as it relates to information technology. Work with external vendors to resolve hardware and software issues. Qualifications: Experience with: Cloud computing environments such as AWS, Azure, GCP, or Oracle. Hypervisors like VMware vSphere, Microsoft Hyper-V, or Proxmox. Switching and routing vendors like Cisco, HPE/Aruba, or Juniper. MDM solutions such as Intune, Jamf, or Iru (Kandji). Configuration of Identity and Access Management platforms like Entra or Okta. Knowledge of monitoring solutions like PRTG, Nagios XI, or Prometheus. Experience in an agile environment and working with tools like Jira, Basecamp, or Trello. Education and/or Experience: B.S. in Computer Information Systems, or related field. 8-10 years' experience in IT systems administration or systems engineering roles. Certifications in Cisco, VMware, AWS, Azure, Jamf or others a plus. Strong hardware and software troubleshooting skills.

System Engineer III Location: On-site, Portsmouth, NH. Relocation assistance is available for eligible candidates and their families, if needed. The Systems Engineer will support ongoing Lonza operations through technical assistance as it relates to computerized systems infrastructure for process automation and QC laboratory systems. This person provides a technical resource to operations customers to ensure that systems are designed and operating to meet production needs. What you will get: An agile career and dynamic working culture. An inclusive and ethical workplace. Competitive salary and performance-based bonuses 401(k) matching plan. Competitive compensation programs that reward high performance. Comprehensive medical, dental, and vision insurance. Access to our full list of global benefits: ************************************** What you will do: Provide infrastructure support (servers, networks, workstations, storage, and client devices) for Automation, Business Analytics, Quality Control, and any other information systems used to support Operations. Maintain system integrity and identify performance and security improvements. Investigate and troubleshoot technical problems of increasing complexity. Authoring of commissioning protocols (installation, operation, etc.). Execute test scripts (design , execution, simulation, etc.) with support and guidance from supervisor. Own change requests and participate in all aspects of the change control system. Participate in RCAs as Operations Information Systems (OIS) representative. Review/revise OIS and Manufacturing related , SOP's, Functional Specifications, and work instructions, as a result of CAPA, equipment/process changes, error prevention activities, etc. What we are looking for: Bachelor's of Science or Equivalent Experience (Computer Science, IT or Engineering Discipline Preferred). 5-10+ years of experience with application of IT principles in high availability production and laboratory systems. Biotech/pharma experience preferred. Experienced with using and troubleshooting Syncade. Experienced in developing documentation for networks and information systems, including interface design, data conversion, and infrastructure fundamentals. Proficient with Unix, Windows, and Linux operating systems, as well as Cisco network switching and monitoring utilities. Skilled in SQL Server (2005/2022) and OSIsoft PI Systems, with additional knowledge of VBScript, .NET, and SQL programming. Experienced with deployment and recovery applications, including Symantec Ghost, Acronis, Backup Exec, and Veeam. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.

System Engineer III Location: On-site, Portsmouth, NH. Relocation assistance is available for eligible candidates and their families, if needed. The Systems Engineer will support ongoing Lonza operations through technical assistance as it relates to computerized systems infrastructure for process automation and QC laboratory systems. This person provides a technical resource to operations customers to ensure that systems are designed and operating to meet production needs. What you will get: * An agile career and dynamic working culture. * An inclusive and ethical workplace. * Competitive salary and performance-based bonuses * 401(k) matching plan. * Competitive compensation programs that reward high performance. * Comprehensive medical, dental, and vision insurance. Access to our full list of global benefits: ************************************** What you will do: * Provide infrastructure support (servers, networks, workstations, storage, and client devices) for Automation, Business Analytics, Quality Control, and any other information systems used to support Operations. * Maintain system integrity and identify performance and security improvements. * Investigate and troubleshoot technical problems of increasing complexity. * Authoring of commissioning protocols (installation, operation, etc.). * Execute test scripts (design , execution, simulation, etc.) with support and guidance from supervisor. * Own change requests and participate in all aspects of the change control system. * Participate in RCAs as Operations Information Systems (OIS) representative. * Review/revise OIS and Manufacturing related , SOP's, Functional Specifications, and work instructions, as a result of CAPA, equipment/process changes, error prevention activities, etc. What we are looking for: * Bachelor's of Science or Equivalent Experience (Computer Science, IT or Engineering Discipline Preferred). * 5-10+ years of experience with application of IT principles in high availability production and laboratory systems. Biotech/pharma experience preferred. * Experienced with using and troubleshooting Syncade. * Experienced in developing documentation for networks and information systems, including interface design, data conversion, and infrastructure fundamentals. * Proficient with Unix, Windows, and Linux operating systems, as well as Cisco network switching and monitoring utilities. * Skilled in SQL Server (2005/2022) and OSIsoft PI Systems, with additional knowledge of VBScript, .NET, and SQL programming. * Experienced with deployment and recovery applications, including Symantec Ghost, Acronis, Backup Exec, and Veeam. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.

Job Description Job Title: AWS Infrastructure Engineer Duration: 6 to 12 months contract w/ possible extension Note: 1-2 days per week Work from Home once up and running Description: We are looking for an infrastructure engineer that has experience building out products/infrastructure in AWS. Ideally Informatica, but we are open to other experience as well. AWS Infrastructure is key for this one. What does this role entail? • The team is focused on building on newly purchased products onto our AWS infrastructure. • Maintain ongoing knowledge of software and hardware environments (including future releases) • Troubleshoot hardware and software problems, take appropriate corrective action, interact with IT staff and vendors in performing complex testing, support and troubleshooting functions. Communicate and document findings. • Perform software installation and upgrades through infrastructure as code. • Monitor system performance and capacity; report changes in usage. • Participate in hardware/software installation, maintenance and support and documentation of hardware/software logs and operating procedures. All through infrastructure as code • Manage security administration and deployments through infrastructure as code Minimum Qualifications • Experience as a AWS Systems Administrator for BI/Analytics systems • Experience in supporting Informatica system administration • Experience building infrastructure using AWS CloudFormation Templates • Experience in scripting • Basic experience in OS Admin skills (Unix, Windows, Linux) • Strong oral and written communication skills • Solid time management and organizational skills, and detail-oriented • Must work well independently and in a collaborative team environment • Positive, proactive team player Preferred Qualifications: • Experience in Agile engineering methodology

The Infrastructure Engineer is responsible for planning and designing the services and solutions in collaboration with the service provider and mapping the business requirements to systems/technical requirements to ensure they are in line with Standards, Architecture, quality and security requirements. A focus of the role will be IT Infrastructure in the OT context (shopfloor, building management systems, laboratory systems, etc.). This position operates within the IT Infrastructure function and serves as a technical engineer spanning various infrastructure domains. As a member of the Global Infrastructure team, this role offers support to all Company sites. The position ensures service provider quality by managing relevant services through definition of KPIs, SLAs and associated measurements and reporting. Furthermore the role holder ensures that good IT practices, including good documentation practices, IT security and change management practices are constantly adhered to. Skills: Communication and stakeholder management skills. University degree actual or working style. Ability to define, select, implement and manage standards and associated services. Ability to manage service provider, including definition of KPIs, measuring service quality and outcomes. Ability to contribute to architecture blueprints, in e.g. the OT area. Ability to contribute to appropriate documentation, including e.g. processes, configuration documents, designs. Hands on experience in multiple technologies and infrastructure areas, such as: Defining service and technical solution requirements. Cisco switches and Wireless controllers. Hypervisors, such as Vsphere and AHV. Infrastructure and testing as a Code knowledge highly desired (e.g. Kubernetes, Docker, Podman). Senior Linux knowledge is highly desired. Senior Windows Server knowledge is a must. Automation of infrastructure tasks. Active Directory. Backup technologies, ideally Veeam and Acronis. Disaster recovery. PowerShell/Bash skills. Basic Citrix and Windows Remote Desktop Services skills. Storage and File services. Database knowledge is highly desired. Additional Skills: Strong customer service ethic. Can drive cultural and technological disruption. Ability to perform cross technical Root cause analysis and define associated measures. Able to work independently and make educated decisions to provide quick solutions to problems. Ability to prioritize and quickly resolve issues. Excellent analytical and problem-solving skills. Effective prioritization and project management skills. Ability to anticipate risks and devise solutions in the moment. Deep technical infrastructure knowledge. Understand ITIL model and metrics for Service Delivery. The hiring range for this position is $35.00-$45.00 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors. Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, Sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.

As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work. As a member of the Dechra Group IT team, the IT Technician will be responsible for providing technical support to include general IT related triage, helpdesk driven workloads, account management, systems monitoring. Provide tier I support for all hardware including workstations, servers, general infrastructure systems, peripherals, operating systems, and applications in accordance to company policy and established standards and procedures. The IT Technician will provide hands-on technical support of local site employees and remotely assist employees across North America including Mexico and Canada, reporting to the IT Manager and will work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions. Must possess the technical experience and aptitude to work on multiple levels of the technology stack (infrastructure hardware, operating systems, applications) within a wide variety of hardware/software solutions. The IT Technician will need to be able to work independently under minimal supervision, and at times during non-business hours. Key Responsibilities Ensuring that all employees, customers and stakeholders receive a first class level of service in relation to IT incidents and service requests. Providing First and Second Line support for software and hardware fault resolution. Adhere to established IT department standards and procedures as set forth by the IT Director and local IT Manager. Deployment of new hardware and software assets based on the IT department standards. Ensure regional site documentation is accurate and up to date at all times. Deployment new assets in line with the company's hardware refresh policy. Remote support using software support tools, telephone, or desk side support. Escalation of incidents to line management as required. Interaction with Incidents and requests in the helpdesk call handling system. Use existing procedures to solve routine or standard problems. Research and discover new technology solutions. Evaluate and recommends methods and tools for streamlining and improving the established IT processes. Competencies Strong Technical Aptitude Strong Customer Service Strong Problem Solving Learning Agility Flexibility Results Focused Self-Starter Work independently Behavior and Values (D) Dedication - committed to delivering excellence (E) Enjoyment - enthusiastic and results driven (C) Courage - able to take calculated risks (H) Honesty - honesty and integrity (R) Relationships - team player (A) Ambition - willing and able to go the extra mile Skills Knowledge of a broad range of technologies and their applications Experience installing, configuring and maintaining a wide variety of hardware and software Experience working in an IT role supporting local and remote users Experience with technical writing for IT procedures and network diagrams Good interpersonal skills Able to work independently and reliably in a dispersed geographic IT team with minimal supervision Able to multi-task and deliver under pressure Qualifications Prefer 5 years hands on IT experience within a mid-sized corporate environment. Prefer college degree in Information Systems AND/OR recognized current IT certifications (MCSE, CCNA, etc.). Knowledge and Experience - Essential Microsoft stack - O365, Active Directory, Group Policy, NTFS, WSUS, Server 2012- 2016, Windows 10, SCCM, Exchange 2016, Teams, InTune Hardware - Microsoft SurfacePro tablets, Lenovo desktops, HP servers, HP/Aruba switches, Cisco Meraki access points, access control systems, IP camera systems VMWare vSphere vCenter Avaya IPOffice Server Edition and SIP devices Networking (Demonstrable TCPIP knowledge, DNS, DHCP) Remote access/control solutions (TeamViewer, Cisco AnyConnect VPN) Trend Micro Antivirus Cisco ASA/Firepower and UmbrellaDNS Malware remediation HelpDesk systems Knowledge and Experience - Desirable Seasoned IT Technician with experience in both large and small environments Passion for learning new technologies Experience working within an international company Cloud based solutions experience Experience with PowerShell scripting, command line tools, event log parsing, native windows troubleshooting tools, monitoring tools Additional Details Occasional travel may be required