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Information technology instructor vs information technology/support technician

The differences between information technology instructors and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology instructor and an information technology/support technician. Additionally, an information technology instructor has an average salary of $56,240, which is higher than the $45,591 average annual salary of an information technology/support technician.

The top three skills for an information technology instructor include security +, curriculum development and professional development. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Information technology instructor vs information technology/support technician overview

Information Technology InstructorInformation Technology/Support Technician
Yearly salary$56,240$45,591
Hourly rate$27.04$21.92
Growth rate10%10%
Number of jobs100,188161,748
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 51%
Average age4242
Years of experience22

What does an information technology instructor do?

An information technology instructor specializes in sharing their information technology expertise through classroom instructions. They may teach at vocational schools, high schools, or colleges where they are responsible for developing lesson and coursework plans, organizing activities, conducting tests and examinations, and assisting students in areas that they find difficult. They may also manage computer laboratories and coordinate directly with technicians and other staff. Moreover, an information technology instructor monitors the progress of students, all while maintaining a healthy and safe learning environment for everyone.

What does an information technology/support technician do?

An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.

Information technology instructor vs information technology/support technician salary

Information technology instructors and information technology/support technicians have different pay scales, as shown below.

Information Technology InstructorInformation Technology/Support Technician
Average salary$56,240$45,591
Salary rangeBetween $42,000 And $73,000Between $31,000 And $66,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateDelawarePennsylvania
Best paying companySan Jose State UniversityMicrosoft
Best paying industryTechnologyTechnology

Differences between information technology instructor and information technology/support technician education

There are a few differences between an information technology instructor and an information technology/support technician in terms of educational background:

Information Technology InstructorInformation Technology/Support Technician
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 51%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Information technology instructor vs information technology/support technician demographics

Here are the differences between information technology instructors' and information technology/support technicians' demographics:

Information Technology InstructorInformation Technology/Support Technician
Average age4242
Gender ratioMale, 72.9% Female, 27.1%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.1% White, 54.9% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information technology instructor and information technology/support technician duties and responsibilities

Information technology instructor example responsibilities.

  • Lead hands-on labs using Cisco switches and routers.
  • Manage computer maintenance database of all laboratories.
  • Provide classroom instruction to students working to achieve certification in Microsoft and Novell technologies.
  • Develop, manage, and implement Linux/Unix base network and end-user security methodologies and practices to protect systems from security threats.
  • Develop web-based user interfaces using JSP, HTML and JavaScript.
  • Design and customize the web forms using CSS, HTML and JavaScript.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Information technology instructor vs information technology/support technician skills

Common information technology instructor skills
  • Security +, 16%
  • Curriculum Development, 6%
  • Professional Development, 5%
  • Comptia A+, 4%
  • Course Materials, 4%
  • Java, 4%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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