Information technology specialist jobs in Flint, MI - 807 jobs

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

This position will be responsible for completing Vendor Assessments for the Vendor Risk Management team. This role will primarily focus on the following specific areas of responsibility: -Day-to-day management of Information Security risk identification, mitigation and acceptance processes in coordination with security operations and maintaining program requirements language -Execution of training, education and awareness of all users, managers and board members regarding Information Security vendor requirements and expectations -Operational risk planning, mitigation and remediation to address Information Security deficiencies -Identifying new vendor engagements and renewal of existing vendor assessments. Coordinating distribution and completion of vendor assessment questionnaire -Reviewing on-site assessment reports, examining risks and controls associated with all aspects of the vendor -Drafting preliminary findings reports -Conducting preliminary results meeting with BCBSM and its subsidiaries stakeholders and management staff -Receiving and review vendor response-action plan, if necessary -Communicates the results of assessment and-or projects in a clear and concise manner to all levels of management -Designs and operate key operational and executive metrics, reports and dashboards Qualifications 5+ years of Vendor Risk Management in the Healthcare space - Strong knowledge of HIPAA and other applicable Healthcare laws - Strong understanding of the development and operation of a Risk Management program Additional Information Extensive experience building and managing a diverse and inclusive team environment with strong commitment to respect, equality and teaming. - Strong understanding of IT Audit/Information Security control review and remediation plans - Strong understanding of Information Security and the relationship between threat, vulnerability and information - Good understanding of risk-based decision-making (i.e. risk analysis, mitigation, resolution, acceptance, etc.) - Possess a good understanding of appropriate leading-edge governance-enabling technologies. - Possess a good understanding of regulatory and best practice frameworks in the information security context (HITRUST, HIPAA, HITECH, ISO, etc) - Strong written and verbal communication skills

OpTech is an award-winning talent management firm providing Information Technology, Engineering and Healthcare talent and services to Fortune 500 and Government clients. We offer our employees outstanding career opportunities supporting innovative companies with cutting-edge technology. OpTech's awards include the distinguished Elite Category Award for best Recruitment, Selection and Orientation practices, the prestigious National 101 Best and Brightest Companies to Work For and the coveted Crain's Cool Places to Work in Michigan. OpTech creatively combines training, mentoring, bonuses and rewards to motivate and retain the highest caliber talent. OpTech offers Opportunity...see how a fast-paced career with one of the leading technology firms can benefit you! Job Description Candidate will play a critical role in helping the organization identify emerging risks and navigate through a rapidly changing environment. Responsible for independently executing assigned audit and advisory activities, primarily providing coverage of Compliance. The role utilizes sound, seasoned analytical skills and technical expertise to provide consultation to management regarding emerging control practices associated with newly developed products, branding, and overall strategy. Responsibilities also includes assisting with development of audit strategy and refining internal processes for the sound application of risk based practices Qualifications Requirements: • Strong IT controls background; experience with service delivery and execution of projects that adhere to COBIT's best practices • 6+ years design and implementing controls and monitoring of those controls • Hands-on experience collecting requirements, documenting processes and creating controls libraries • Must be able to work independently with little direction, able to multi-task and operate quickly • Knowledge of full SDLC process • Experience creating Compliance Project scope and work streams to attain compliance goals. • COBIT certified highly preferred (v5 preferred) • Finance/Banking experience preferred Additional Information Experience Preferred: • Experience creating Compliance Project scope and work streams to attain compliance goals. • COBIT certified highly preferred (v5 preferred) • Finance/Banking experience preferred .

Perfecta is an IT consulting and staffing Solutions Company headquartered in Los Angeles, CA. With Perfecta you get a nationwide reach and wide business network with a variety of services all under one roof and most importantly, personal attention to all your requirements. Our services and team are focused on meeting today's complex needs of the companies in technical domain. We, at Perfecta understand that every client will have a unique problem and work on creating tailor-made solutions specific to your immediate needs and devise strategy for long term needs. Perfecta boasts of an elaborate client base which includes companies from varied industries. Our goal is to ensure that we make the job of the companies we work with easier and help them prosper. We are set up to deliver maximum business value and provide services to deal with business challenges and create extended solutions. Our approach to understand your staffing needs is solution oriented and we see to it that we identify the best possible talent available matching your requirement. Our team of highly skilled professionals will work as an extended part your business and will make it a point to understand not only your solution need but also the budget requirements to deliver best value solutions. In today's fast paced economic environment organizations need to rapidly adapt and be receptive to changing customer needs. Perfecta is nicely positioned for our customers to be a technology partner in their journey to transformation. Years of Experience: 15 years of experience in the field. Job Description: Ensure projects have adequate project management and oversight structures and processes that will enable the success of the project. Verifies and validates project status reports. Assists with the training and implementation of new agency and/or COV project policies, standards, guidelines and procedures introduced. Assists with assessment of project management training needs, schedules classes as needed, or provides one on one project consulting. Reviews project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to AITR and Director. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. within IT Project Governance to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a governance liaison, works with project managers to ensure all aspects of project management disciplines and ensures compliance with agency specific and State project management and project governance policies, procedures, standards and guidelines have been followed. Reviews and validates project deliverables to ensure information accuracy, thoroughness, completeness and compliance. Ensures all projects have a valid project plan that maintains scope, tasks, schedules, estimates, and status, and that information is accurately disseminated to IT management. Directs corrective actions in any area where performance falls below objectives. •Assists with the development, promulgation, implementation and regular updates of IT Project Management and Systems Development standards, policies, and guidelines and any other governance policies and procedures needed for the overall IT governance framework. Ensures compliance with all policies and procedures in the execution of technology projects. Monitor the progress of technology projects and provide quick and accurate responses to IT Management as to status, issues and risks of those projects. Serve as liaison between IT management, project managers and SOM. Monitor and support the management of the division's technology portfolio comprised of projects, systems, data and tools. Provide mentoring, coaching, training and on-boarding for project managers in the areas of project management tools, standards, policies, and procedures. Train and mentor new members of the IT Project Governance team as needed. •Initiate and conduct ongoing and regular IT Policy, Process, Procedure, and Standard reviews to ensure technology and governance best practices are incorporated into the agency's set of procedures and improve business and IT compliance with legislative and regulatory policies which impact IT deliverables. Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT CIO, IT Managers and PM's. Skill IT Strategy Exp for Governance models hardware, software operating models, org design, impl roadmap dev, financial impacts Experience working with U.S. based health systems Exp stakeholder engagement across mult stakeholder groups (clinical staff, non-cl staff, mgmt. & C-Suite Experience with Veterans administration Experience with long term care facilities Additional Information All your information will be kept confidential according to EEO guidelines.

The IT Project Manager will be highly skilled with a PMP Certification who is responsible for leading Americas technology projects. This role requires exceptional interpersonal skills for stakeholder engagement and strong leadership capabilities to manage project scope, timelines, and success metrics effectively with cross-functional teams. Key Responsibilities: Manage full project life cycles, delivering IT initiatives on time, within scope, and budget. Develop comprehensive and detailed project plans with well-defined milestones and deliverables. Engage stakeholders through meaningful conversations to understand their needs, manage expectations, and build strong relationships. Foster a collaborative and accountable team culture that promotes innovation and continuous improvement. Define clear success criteria for projects and establish metrics to track progress and outcomes. Identify potential risks early and develop mitigation strategies proactively. Coordinate cross-functional teams and stakeholders to ensure alignment and effective communication. Oversee change management processes for live environments, including scheduling, stakeholder notifications, testing, approvals, and rollback planning. Prepare regular status reports and present updates to stakeholders and executive leadership. Lead post-project reviews to confirm that comprehensive documentation is completed and appropriate training and knowledge transfer have been effectively delivered to support ongoing operations. Qualifications: Exceptional interpersonal and communication skills, with the ability to engage stakeholders and motivate diverse teams. Strong leadership qualities with the ability to set and achieve strategic milestones. Problem-solving mindset and strategic thinker with excellent decision-making skills. Familiarity with project management tools and methodologies (Agile, Waterfall, Hybrid etc.). Education: Bachelor's degree in Information Technology, Computer Science, Business, or related field (preferred). PMP Certification (required) Experience: Minimum three years proven experience managing multiple concurrent IT or technology projects. Success Criteria: Consistently deliver projects on time and within budget. Establish and meet milestone targets aligned with strategic priorities. Foster a positive, high-performing team environment. Identify and address risks proactively, minimizing project disruptions. Tools and Technologies: Smartsheet, SharePoint Service Now Office 365 suite ITIL Framework Working Conditions: Physical Demands: Required to sit or stand for long period of time. The employee may occasionally lift and/or move up to 25 lbs. Travel: Some domestic and international travel may be required. Must have a valid driver's license. Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin. At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer. If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: DTMB/DHHS is requesting an IT Specialist with a unique skill set required for Rational Team Concert (RTC). This is a new position and we would like to contract an IBM Jazz CLM Process Specialist. Either Webcam or In Person This position functions as an expert in administering Rational tools, including (but not limited to) tool version upgrades, migrations, tool and server performance, scripting, and automating desktop tool deployment. This position will work with the tool process team and CMCoE team to configure the tools to follow industry best practices and SoM standards for but not limited to Bridges, MiBridges, Integrated Service Delivery(ISD) Portal, ISD Contact Center, ISD Universal Case Load, MiSACWIS, MiCSES, BSI, ODS, SIGMA, HUB, and CHAMPS. Additional Information Best Regards Alka Bhatia

Provides IT help desk support for all Kettering team members in areas such as hardware and software. Ensures problems are resolved quickly without significant interruption to day to day operations. Diagnoses and resolves PC hardware and software problems including printing, peripherals, hardware, and software performance. Monitors and reports status of any open or on-going help desk tickets or projects. Investigates and reports trends in help desk calls and tickets. Assists in creating and maintaining user profiles/passwords on the network and e-mail systems. Assists with user access problems such as user password resets and user account unlocks. Assists with managing and monitoring hardware, PC workstation, and peripheral inventory. Maintains, supports, deploys, and tracks hardware and software assets. Performs periodic preventative maintenance on desktop computers and equipment. Assists Desktop Support Technicians with configuration and deployment of PC hardware and peripherals. Assists with installation and maintenance of software programs on desktop and laptop computers. Assists IT administrators with tasks as required. Preferred Qualifications -At least an A+ Certification -The ability to type at 50+ wpm -Experience in customer service

Under the supervision of the Sr. Director - IT Solutions & Health Plan Management, manages data, basic operations, and audit functions in designated Information Technology Applications used by PACE Southeast Michigan (PACE SEMI). These applications include but are not limited to UltiPro/WorkDay for Human Resources functions and PACECare Online as an Electronic Health Record, and any INTUS Care or other data analytics/AI software as well as their related analytic and ancillary programs. SPECIFIC DUTIES AND FUNCTIONS: Working with leaders, manage the employee access to designated IT Applications including provision of access, password assignment and reset, and basic troubleshooting. Works as PACE SEMI resource for data dashboards, predictive analytics, and related IT functions using Artificial Intelligence (AI) where appropriate. Acts as a liaison between PACE SEMI and vendors providing these data/AI resources as well as other vendors for data sharing, transmission and similar issues. Completes training in assigned IT Applications used by PACE SEMI to the level of content expert to problem-solve daily operational issues encountered by the general user. Completes periodic audits of user access, utilization compliance, and other application- related tasks as assigned. Prepares and submits reports of audits; assists with investigations of data errors, access issues, or workflow problems when required. Maintains confidentiality of all participant and employee information in compliance with HIPAA and all other regulatory/legal requirements. Provides orientation, education, and teaching to staff as required to ensure basic competency of application users. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Bachelor's Degree in Health Information Technology, Health Information Management, Data Management, or related degree; Minimum 2 years' experience in a healthcare office environment using an Electronic Medical Record Must have one year of experience with a frail, elderly population WORK ENVIRONMENT: Professional office environment Occasional interaction with participants with risk of exposure to communicable diseases

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Description: This position functions as an expert in administering Rational tools, including (but not limited to) tool version upgrades, migrations, tool and server performance, scripting, and automating desktop tool deployment. This position will work with the tool process team and to configure the tools to follow industry best practices and standards for but not limited to Bridges, Integrated Service Delivery(ISD) Portal, ISD Contact Center, ISD Universal Case Load, BSI, ODS, SIGMA, HUB, and CHAMPS. Required Skills are: Experience with Jazz/CLM toolset Experience with both Windows and Linux platforms Experience with database administrators Qualifications Desired Skill: Experience with Rational APM (Application Performance Monitor) Experience in WebSphere administration Experience with automated testing, preferably Rational Functional Tester SAFe Certification Additional Information All your information will be kept confidential according to EEO guidelines.

Specialist IT SAP MM&PP(Job Number: 336986) Description Kautex is a global company with over 30 plants in 13 countries. As a leading Tier One automotive supplier, we are a pioneer in the design and manufacturing of plastic fuel systems and beyond. From battery enclosures for use in hybrid and full battery electric vehicle applications to autonomous cleaning systems, we are advancing solutions for the era of new mobility. Our portfolio also covers high-quality industrial packaging and cast camshafts. Embracing the transformative venture, Kautex is part of a network of global businesses, offering some of the most advanced technologies and services the world has ever seen. We foster career growth, drive groundbreaking talent programs, and champion equal opportunities and sustainability in our business practices and products. By working together as one team and supporting one another, amazing things happen. We push the boundaries of what's possible, soar to new heights and reach for the extraordinary, being recognized by prestigious awards such as Fair Company, Great place to work (Silao), MINT minded company, or Ecovadis Platinum. We can't wait getting to know you and share more about our values and local benefits. What awaits you:· Define, modify, create and defend process templates within SAP modules· Support the detailed design down to process step level· Customize the application or instruct consultants, therefore create and update necessary documentation· Support SAP application as 2nd Level supporter· Setup functional specifications for Forms, Reports, Interfaces, Conversions and Enhancements· Instruct 1st Level support before new processes/settings go live· Support security team on security roles· Execution of Integration & Regression Test activities· Improve and optimize application together with Business Key Users· Meet the business's desire for functionality and/or technology that will be a true competitive advantage· Independently prioritize and resolve customer requests, work as subject matter expert for SAP MM & SAP PP, production break-fixes, ad-hoc reports and enhancement requests· Provide excellent customer service to SAP users, communicating timely and professionally· Manage external Service Provider, the related budget and ensure that defined service level agreements are meet· Ensure a safe, secure, and legal work environment· Contribute to SAP project rollouts· Work on moderately complex tasks to enhance existing solution, identifying, evaluating, recommending options and implementing solution Qualifications What you'll need to succeed:· Bachelor in IT or IT/Economic or equivalent education level· Minimum of 2-4 years SAP IM/MM experience· Minimum of 2-4 years SAP PP/SFC experience· SAP Certification and S4/HANA experience is a plus· ITIL Certification is a plus· Experience with Inventory control, Goods receipt and Warehouse Management is a plus· Experience in planning tools like (APO, LMPC,etc) and MES is a plus· Experience in working in a multi-national company and willingness to travel is preferable· Knowledge of MRP planning is a plus· Knowledge of SAP PI/PO integration is plus· Experience in the automotive industry is a plus· Knowledge of Electronic Data Interchange (EDI) is a Plus· Knowledge of PC standard applications (MS Office365) EEO StatementTextron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law. Recruiting Company: KautexPrimary Location: US-Michigan-TroyJob Field: Information TechnologySchedule: Full-time Job Level: Individual ContributorShift: First ShiftTravel: Yes, 10 % of the TimeJob Posting: 01/05/2026, 8:55:22 AMWorksite: Onsite

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

SALARY RANGE $45,000-$55,000 The IT Specialist is a multi-disciplined, front-line technologist who delivers Tier I and selected Tier II solutions for MDT employees and credit-union clients across endpoints, identity, SaaS applications, network services, and peripherals. IT Specialists focus on first-call resolutions to reduce escalations and support both incidents and major-incident swarming. The role creates and maintains runbooks/operations guides and knowledge articles to ensure a consistent end-user experience. In addition, IT Specialists provide employee technical support and MDT asset management (provisioning, inventory, and lifecycle). DUTIES & RESPONSIBILITIES Administer and secure all corporate endpoints, peripherals, and mobile devices. Manage user, group, and computer objects in Active Directory; enforce access controls. Evaluate, assess, and deploy new hardware/software; recommend technology standards. Monitor health system and deliver clear status/compliance reports. Track inventory of IT equipment, software licenses, and warranties. Support core security services (email filtering, MFA, VPN, web filtering) and hosted apps. Perform Tier I troubleshoot of LAN/WAN infrastructure (switches, routers, firewalls). Provide Tier I/II support to internal and external users. Deliver on site support as needed to resolve hardware, connectivity, or other incidents. Documents fixes and shares knowledge as needed. Maintain positive vendor and customer relationships. Represent the company professionally in contacts with clients, vendors, and trade professionals. Ensure requests, questions, and problems are courteously and professionally resolved. Ensure the company's professional reputation is maintained both internally and externally. Works well with co-workers. Keep management well informed of activities and any significant problems. Complete required reports, records, and other documentation. Attend and participate in meetings and committees as required. Abides by all company policies and procedures, including upholding all security standards. Ensures the work area is clean, secure, and well maintained. Complete additional duties as assigned. EDUCATION & EXPERIENCE REQUIREMENTS High school graduate or equivalent. Preferred certifications: CompTIA A+, Network+, or Security+; ITIL 4 Foundation. Associates degree in IT or related field, or equivalent combination of education and experience. Additional related training in IT applications and systems and financial institution operations. Minimum 1 year of experience in related positions. Hands-on experience in IT technical support or systems administration. REQUIRED KNOWLEDGE Understanding of IT applications and products. Windows OS installation, configuration, patching, and performance tuning (desktops, laptops, VMs). Networking fundamentals (TCP/IP, DNS, DHCP, VPN) and LAN/WAN/WLAN support-Cisco & Fortinet experience preferred. Multi-site Active Directory administration, Group Policy, and identity lifecycle management. Scripting/automation using PowerShell, Bash, Python, Intune, MCM, or Ansible. Familiarity with SQL databases and cloud platforms (Microsoft 365/Azure, AWS, or GCP). Peripheral setup and troubleshooting (printers, scanners). Security controls: MFA, EDR, automated patching, and compliance best practices. Strong technical documentation, knowledge sharing, and customer service communication skills. Proven ability to prioritize, stay calm under pressure, and meet tight deadlines in a fast paced environment. WORKING CONDITIONS Special No hazardous or significantly unpleasant conditions (such as in a typical office). In-state and/or out-of-state travel including overnight stays, up to 20%, as needed. Long duration of computer workstation usage. Additional hours, including after hours or weekend support, as required 24×7 availability while on primary or secondary on call rotation. INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services. The Experience You'll Create: The IT Support Specialist provides first-level technical support at corporate, warehouse and customer sites, serving as the main point of contact for employees. They deliver excellent service, resolving issues quickly - ideally on first contact. This early-career level role is ideal for those seeking a long-term IT career. It offers exposure to infrastructure, cloud, applications, and related technologies, with growth opportunities into roles like Infrastructure Administrator, Product/System Administrator, or Software/Data Developer. * Provide first-contact technical support for IT issues via ticketing system, phone, chat, or in-person assistance. * Troubleshoot and resolve problems with devices, Microsoft 365 apps, network connectivity, and core business platforms. * Log, categorize, and prioritize support tickets accurately, resolving issues independently or escalating as needed. * Deliver a professional and friendly support experience, clearly communicating status and resolution steps to users. * Strive for first-time resolution, validate solutions with users, and proactively share recurring issues with the team. * Demonstrate a sense of urgency in addressing user issues and set clear expectations for resolution timelines. * Follow security and compliance standards in all support activities, while continuously learning new technologies and processes for future IT career growth. * Performs other related duties as assigned. Ingredients for Thriving: * Strong customer service mindset with excellent verbal and written communication skills. * Basic understanding of computer systems, networking concepts, and troubleshooting. * Familiarity with Microsoft 365 or similar productivity platforms. * Ability to diagnose problems, think logically, and follow troubleshooting steps. * Willingness to learn, take feedback, and grow technical skills. * Ability to remain calm, professional, and solution-oriented under pressure. * Associate or Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience) * Internship, help desk, or technical support experience * Familiarity with ticketing systems (e.g., Jira, ServiceNow). Savor the Benefits: We offer a range of benefits for eligibles team members, including: * Health Coverage - Medical, Dental and Vision * Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness * 401(k) with Company Match * Paid Time Off * Paid Parental Leave * Wellness Programs * Additional Perks To see a summary of current benefits, please visit **************************************************************** #LI-KR1

Starting Pay: $18.7322 Hourly ($38,963) Step A: $20.4072 Hourly ($42,447) Step B: $23.5649 Hourly ($49,015) Step C: $24.7615 Hourly ($51,504) MINIMUM QUALIFICATIONS: (one from both A and B) A. At least one of the following: * Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences, or a closely related field. * OR- * Two (2) years current IT work experience supporting SCCM, ManageEngine Desktop Central, or other end user computing management systems. B. Minimum Certification * Obtain CompTIA A+ or CompTIA Security+ certification within 6 months of employment. SPECIAL REQUIREMENTS: Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO. Must be available to respond 24\/7 to address systems issues on an as needed basis when required. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs work assisting other IT staff with the installation, administration, and optimization of desktop and mobile computing solutions and related devices, to achieve high reliability and performance. Maintains the proper configuration of end user computing devices through the use of workstation images and software deployment packages in SCCM or other end user computing management systems. Ensures the availability of systems, new implementations, ongoing management and patching of desktop and mobile environments. Ensures the physical security, integrity, and safety of desktop and mobile devices. Assists in the installation, monitoring, maintenance, support, and optimization of all hardware, software, and communication links. Works under the supervision of the Chief Information Officer or designated staff member. ESSENTIAL JOB DUTIES AND FUNCTIONS: * Assist in deploying and maintaining end user computing management systems for software deployment and patching. * Deploy and maintain end user computing devices and peripherals. * Implement and maintain security solutions, including patch management, and anti-virus, on all supported systems. * Update documentation as it relates to configuration, processes, system changes, service records and security configuration. * Manage equipment including: desktop, mobile devices, printers, conference room equipment, and their associated operating systems and software. * Assist with monitoring the operation and performance of managed systems and troubleshoot and resolve problem areas as needed including but not limited to upgrades and patches. * Research relevant technology products, services protocols, and standards to remain abreast of developments in the IT industry. * Attend training (seminars, conferences, trade shows, or other ongoing education) to ensure minimum skill levels and certifications (or equivalent) in all applicable technologies, and to ensure familiarity with new and emerging technologies and trends in supported systems. * Ensure consistent documentation, training and certification on systems, processes and Procedures. Please see the attached job description for more details.","

Thank you for your interest in the BWL. We think you'll find it a rewarding and nurturing place to grow your career. Starting Salary Range: $22.00 - $22.00 The Lansing Board of Water & Light (BWL) has two (2) openings for Information Technology (I.T.) Interns in our Information Technology Department, located in Lansing, MI. Position Summary: Job Type: Full-Time Summer Internship Dates: May 11, 2026 - August 07, 2026 Pay Rate: $22.00 per hour. The Information Technology (IT) Intern will collaborate with the IT team to accomplish the required business transformation projects and cyber-security improvements. The IT Interns will focus on developing and applying IT skills using standard software tools (largely Microsoft-based). The Intern will also have opportunities to install and configure network devices, gather data, and perform data analysis. Essential Functions: Develop and maintain software, in collaboration with BWL IT developers. Configure network devices, in collaboration with BWL IT server and network technicians. Perform project coordination tasks, in collaboration with BWL IT PMO. Mitigate cybersecurity risks, as directed. Gather data and perform data analysis, as directed. Follow defined BWL IT standards and IT industry best practices, as directed. Utilizes standard office software (i.e., spreadsheet, word-processing, database) and SAP. Required to follow BWL Safety Manual and wear personal protective equipment for all field work. Attends training and safety awareness and/or skills improvement as required by the BWL or government agency such as MIOSHA. Expected to comply with all BWL policies and work rules. Predictable and reliable attendance. Other duties as assigned by supervisor. Job Specifications: Must be enrolled in an accredited educational institution in a program with a focus of Information Technology with junior or senior status during the summer of 2026. Minimum GPA of 3.0. Physical Requirements / Working Conditions: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to remain in a stationary position for the majority of the working day. The person in this position needs to occasionally move about inside the office environment, including the use of stairs. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. Must frequently communicate with other departments and employees both verbally and in writing. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead. The person in this position needs to move about in industrial environments and on uneven terrain occasionally. May be required to recognize small numbers, letters, symbols, color on prints, and operate field instruments/equipment. Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions and industrial environments. Must successfully complete a background check, a substance screening and a physical (if applicable). Why Should You Apply? Skills development, and opportunity for professional growth Tours to BWL facilities and other local companies Volunteering opportunities Networking opportunities Satisfaction of delivering high-quality, essential services to the people of greater Lansing About BWL: The Board of Water & Light serves Lansing, Michigan, and surrounding areas with electricity, water, and steam. Lansing's city charter vests the BWL with full and exclusive management of water, steam, and electric services for or the city. The American Public Power Association has honored the Lansing Board of Water & Light as one of the country's best publicly-owned utilities. The Location: Lansing lies at the heart of the Great Lakes State and offers all the beauty and splendor of the four seasons. A haven for swimming, boating, fishing, snowmobiling, golf, and hunting, mid-Michigan is also just a couple hours from premier skiing and one of the most beautiful freshwater lakeshores in the world on our Lake Michigan Coast. Lansing itself is only minutes and miles away from two of the nation's premier universities, Michigan State University and the University of Michigan, and boasts miles of walking, running, biking trails, Potter Park Zoo, professional sports, the arts, and fine dining. THE BOARD OF WATER & LIGHT IS AN EQUAL OPPORTUNITY EMPLOYER

The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. This position would split time between Brighton and Lansing offices. Responsibilities Identifies and procures the hardware and software needed to satisfy user requirements. Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises. Loads appropriate software packages such as operating systems, networking components and office applications. Assists in the customization and adaptation of existing programs to meet users' requirements. Provides telephone, in-person and online support to end-users. Coordinates activities with network services and information systems groups. Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication. Refers major hardware problems to service personnel for correction. Connects users to networks and provides initial training in facilities and applications. Sets up and provides support for mobile devices. Assists in research and procurement of computer accessories and supplies. Manages IT inventory of supplies in the print room and server room. Performs other duties as assigned. Qualifications Formal Education, Licenses and Certifications High School diploma required. Associate's degree in technical field preferred. Knowledge and Experience Two (2) years of related experience. Competencies and Personal Attributes Ability to organize, multitask, and prioritize. Ability to communicate effectively verbally and in writing. Ability to interact with employees and vendors in a professional manner. Technical capacity Time management Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Availability This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Travel Local travel to all PEA Group offices is expected.