Post job

Inside sales coordinator vs sales support associate

The differences between inside sales coordinators and sales support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside sales coordinator and a sales support associate. Additionally, an inside sales coordinator has an average salary of $43,352, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for an inside sales coordinator include customer service, outbound calls and order entry. The most important skills for a sales support associate are sales floor, back room, and math.

Inside sales coordinator vs sales support associate overview

Inside Sales CoordinatorSales Support Associate
Yearly salary$43,352$34,454
Hourly rate$20.84$16.56
Growth rate4%4%
Number of jobs167,616447,642
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Average age4747
Years of experience44

What does an inside sales coordinator do?

An inside sales coordinator is primarily in charge of overseeing a company's inside sales operations, ensuring efficiency and customer satisfaction. Their responsibilities include managing schedules and objectives, organizing meetings and discussions, performing research and analysis to identify new business opportunities, implementing solutions on problem areas, and maintaining an active communication line within different teams. Furthermore, as an inside sales coordinator, it is essential to monitor the progress of sales and develop strategies to build positive relationships with clients, all while implementing the company's policies and regulations.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Inside sales coordinator vs sales support associate salary

Inside sales coordinators and sales support associates have different pay scales, as shown below.

Inside Sales CoordinatorSales Support Associate
Average salary$43,352$34,454
Salary rangeBetween $29,000 And $63,000Between $25,000 And $46,000
Highest paying CitySanta Cruz, CABoston, MA
Highest paying stateNew JerseyMassachusetts
Best paying companyJacobs Engineering GroupGoldman Sachs
Best paying industryTechnologyFinance

Differences between inside sales coordinator and sales support associate education

There are a few differences between an inside sales coordinator and a sales support associate in terms of educational background:

Inside Sales CoordinatorSales Support Associate
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Inside sales coordinator vs sales support associate demographics

Here are the differences between inside sales coordinators' and sales support associates' demographics:

Inside Sales CoordinatorSales Support Associate
Average age4747
Gender ratioMale, 41.4% Female, 58.6%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between inside sales coordinator and sales support associate duties and responsibilities

Inside sales coordinator example responsibilities.

  • Manage payroll and ensure accurate, timely and efficient distribution of salaries.
  • Arrange regional sales functions, reporting and tracking expenses, including hiring adequate staff and vendors to accomplish target ROI.
  • Service existing doors and windows.
  • Plan truck drivers daily work schedule and enter hours for payroll.
  • Maintain a clean shop and break room by sweeping floors and cleaning windows and work areas.
  • Train and assist all regional sales staff on how to use company's CRM system more efficiently and effectively.
  • Show more

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Inside sales coordinator vs sales support associate skills

Common inside sales coordinator skills
  • Customer Service, 32%
  • Outbound Calls, 22%
  • Order Entry, 15%
  • Counter Sales, 5%
  • Phone Calls, 3%
  • CRM, 2%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%