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The differences between inside sales coordinators and sales support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside sales coordinator and a sales support associate. Additionally, an inside sales coordinator has an average salary of $43,352, which is higher than the $34,454 average annual salary of a sales support associate.
The top three skills for an inside sales coordinator include customer service, outbound calls and order entry. The most important skills for a sales support associate are sales floor, back room, and math.
| Inside Sales Coordinator | Sales Support Associate | |
| Yearly salary | $43,352 | $34,454 |
| Hourly rate | $20.84 | $16.56 |
| Growth rate | 4% | 4% |
| Number of jobs | 167,616 | 447,642 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 52% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
An inside sales coordinator is primarily in charge of overseeing a company's inside sales operations, ensuring efficiency and customer satisfaction. Their responsibilities include managing schedules and objectives, organizing meetings and discussions, performing research and analysis to identify new business opportunities, implementing solutions on problem areas, and maintaining an active communication line within different teams. Furthermore, as an inside sales coordinator, it is essential to monitor the progress of sales and develop strategies to build positive relationships with clients, all while implementing the company's policies and regulations.
A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.
Inside sales coordinators and sales support associates have different pay scales, as shown below.
| Inside Sales Coordinator | Sales Support Associate | |
| Average salary | $43,352 | $34,454 |
| Salary range | Between $29,000 And $63,000 | Between $25,000 And $46,000 |
| Highest paying City | Santa Cruz, CA | Boston, MA |
| Highest paying state | New Jersey | Massachusetts |
| Best paying company | Jacobs Engineering Group | Goldman Sachs |
| Best paying industry | Technology | Finance |
There are a few differences between an inside sales coordinator and a sales support associate in terms of educational background:
| Inside Sales Coordinator | Sales Support Associate | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | SUNY College of Technology at Alfred |
Here are the differences between inside sales coordinators' and sales support associates' demographics:
| Inside Sales Coordinator | Sales Support Associate | |
| Average age | 47 | 47 |
| Gender ratio | Male, 41.4% Female, 58.6% | Male, 43.5% Female, 56.5% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |