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The differences between inside sales managers and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an inside sales manager, becoming an inside sales representative takes usually requires 2-4 years. Additionally, an inside sales manager has an average salary of $78,425, which is higher than the $44,413 average annual salary of an inside sales representative.
The top three skills for an inside sales manager include customer service, CRM and salesforce. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.
| Inside Sales Manager | Inside Sales Representative | |
| Yearly salary | $78,425 | $44,413 |
| Hourly rate | $37.70 | $21.35 |
| Growth rate | 5% | 4% |
| Number of jobs | 129,882 | 244,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 66% |
| Average age | 46 | 47 |
| Years of experience | 8 | 4 |
An inside sales manager is the one who leads the sales team to meet the organization's sales targets. The sales managers recruit, handle, and train the professional development of the sales team. It is their duty to set the goals of the company, provide sales reports, set departmental budgets, and track sales. They collaborate with the marketing department to make sure that the sales staff receives quality leads. Also, they address and resolve complaints from customers.
An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.
Inside sales managers and inside sales representatives have different pay scales, as shown below.
| Inside Sales Manager | Inside Sales Representative | |
| Average salary | $78,425 | $44,413 |
| Salary range | Between $49,000 And $123,000 | Between $28,000 And $69,000 |
| Highest paying City | San Francisco, CA | Seattle, WA |
| Highest paying state | Massachusetts | Wyoming |
| Best paying company | Accenture | Berkshire Hathaway |
| Best paying industry | Technology | Technology |
There are a few differences between an inside sales manager and an inside sales representative in terms of educational background:
| Inside Sales Manager | Inside Sales Representative | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | University of Southern California | SUNY College of Technology at Alfred |
Here are the differences between inside sales managers' and inside sales representatives' demographics:
| Inside Sales Manager | Inside Sales Representative | |
| Average age | 46 | 47 |
| Gender ratio | Male, 63.3% Female, 36.7% | Male, 54.7% Female, 45.3% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 6% |