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Internet specialist vs technical support specialist

The differences between internet specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an internet specialist and a technical support specialist. Additionally, an internet specialist has an average salary of $51,578, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for an internet specialist include customer service, inbound calls and windows. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Internet specialist vs technical support specialist overview

Internet SpecialistTechnical Support Specialist
Yearly salary$51,578$48,667
Hourly rate$24.80$23.40
Growth rate10%10%
Number of jobs60,985157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 50%
Average age4242
Years of experience22

Internet specialist vs technical support specialist salary

Internet specialists and technical support specialists have different pay scales, as shown below.

Internet SpecialistTechnical Support Specialist
Average salary$51,578$48,667
Salary rangeBetween $35,000 And $74,000Between $30,000 And $76,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Meta
Best paying industry-Finance

Differences between internet specialist and technical support specialist education

There are a few differences between an internet specialist and a technical support specialist in terms of educational background:

Internet SpecialistTechnical Support Specialist
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Internet specialist vs technical support specialist demographics

Here are the differences between internet specialists' and technical support specialists' demographics:

Internet SpecialistTechnical Support Specialist
Average age4242
Gender ratioMale, 47.4% Female, 52.6%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between internet specialist and technical support specialist duties and responsibilities

Internet specialist example responsibilities.

  • Lead the corporate evaluation of ERP software.
  • Manage customer data (CRM) for direct to consumer sales.
  • Prepare monthly reports in PowerPoint for all potential cases and provide them to the managing attorney partners.
  • Create product content and manage product photography in order to update and upload e-commerce product plans for various online retailers.
  • Certify Nissan and Toyota product specialist.
  • Certify in GMC, BUICK automobiles, currently obtaining certification for HONDA automobiles.
  • Show more

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
  • Show more

Internet specialist vs technical support specialist skills

Common internet specialist skills
  • Customer Service, 15%
  • Inbound Calls, 8%
  • Windows, 6%
  • Customer Issues, 5%
  • Troubleshoot, 5%
  • HTML, 4%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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