Manager, programming support work from home jobs - 79 jobs

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary Directly engages with field operations including core escrow and title operations, clients and consumers. Manages and reviews client files, answers client inquiries and coordinates all the administrative details necessary for the identification, preparation, processing and follow-up of the FinCen reporting process.. Job Responsibilities Engages in providing professional customer service, communication, organization and analytic skills to drive performance Other responsibilities include assisting the manager in identifying process improvements and standards for production and quality Performs a wide range of support functions to assist in departmental processes Follows clearly defined procedures to complete daily tasks and responsibilities Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion Uses basic communication skills to address internal and/or external clients and/or team members Individual contributor working under direct supervision with little autonomy Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred Experience Escrow experience preferred Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Pay Range & Benefits $37,134.71 - $61,891.18 Annually The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range. Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Project Management Support Supervisor (REMOTE) The Project Management Support Supervisor is responsible for providing analytical support of line operations throughout all of Niagara's production facilities. This is achieved while working with a team of technicians and vendors to identify and act upon opportunities to improve current systems within the organization. In addition, the Project Management Support Specialist and a team of technicians will work with plant maintenance teams to work on and complete line rebuilds/overhauls annually and in within schedule. Essential Functions Analytical Support of Line Operations throughout all Niagara Plants Utilize system tools to analyze efficiencies of current line operations Identify high-level risk areas within each line by site Encourage root cause corrective action Develop automated reporting tools for management team - at each site and corporate office Working with Vendors in Enhancing Current System Infrastructure Identify opportunities within current systems Work with Vendors to determine compatibility with Niagara systems Provide recommendations to senior staff of appropriate enhancements Negotiate with Vendors on contracts and service agreements Project Management Operate as on site leader during projects (primarily annual overhauls) Manage and supervise 4 department mechanics and work with entire plant maintenance team Be responsible for all technical issues related to project Be responsible for all vendor issues related to project Handle all personnel issues with management and HR support Serve as liaison between plant management and department management This function represents 75% of department responsibilities Training Development Develop SOPs and job aids through observation and analysis Utilize technician expertise to disseminate individual knowledge throughout department and company Work with site specific leaders in resolving system obstacles Create and maintain communication channels for better information flow -- Communicate relevant information to all major customers and stakeholders Special Assignments Execute various tasks that may not fall under scope of any other department employee Examples from the past year: setting up new vendors, coordinating special equipment transfer, assisting in meshing operational functions with AR, observing and altering maintenance practices, analyzing department financial impact on Niagara, attending factory acceptance tests to commission new equipment for shipment, supervising five mechanics on diagnostic visits, and calculating various data based on minimal initial data, etc. Travel Requirements: Approximately 100% of the year Travel includes both domestic and international travel. The incumbent will need to maintain the ability to travel domestically and internationally as a condition of employment. This position requires the incumbent to possess and maintain a valid drivers license. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Competencies Microsoft Office Applications - Word, Excel, Access, PowerPoint, Outlook, Visio, etc. Able to translate data into recommendable actions to senior staff Strong analytical and problem solving skills Self-Motivated with a proven record of taking the initiative Able to work with minimal supervision Detail-Oriented with Excellent Oral and Written Communication Skills Able to execute tasks in a very dynamic and ever-changing environment Exercise sound judgment and ability to work effectively with a diverse workforce Qualifications Minimum Qualifications: 2 Years - Experience in Field or similar manufacturing environment 2 Years - Experience managing people/projects *experience may include a combination of work experience and education Preferred Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience managing people/projects *experience may include a combination of work experience and education Education Minimum Required: Bachelor's Degree in Business Administration or other related field Preferred: Master's Degree in Business Administration or other related field Typical Compensation Range Pay Rate Type: Salary$71,314.38 - $103,405.86 / Yearly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Location: This position may be performed remotely, but requires the flexibility and willingness to travel as needed. The Opportunity Praxis is looking for a talented and experienced leader for a key program expected to advance best in class or first-in-class products for areas of high unmet medical need. The ideal candidate is a strong, multi-faceted leader who thrives in environments with high ambiguity, limited hierarchy, and real ownership of outcomes as the program continues its rapid trajectory of transformational patient impact. This results-oriented individual will be characterized by a strong strategic mind, a collaborative nature and intellectual curiosity, and will credibly and enthusiastically work across the spectrum of research, development, technical operations, and commercialization. They will lead a cross-functional program team and be responsible and accountable for Praxis' program strategy, driving decision-making, and ensuring efficient and high-quality execution. Praxis is committed to a high-energy, fast-pace and flat organization where individuals work as peers with singular objective to bring drugs to patients. This role is not about coordinating consensus; it is about building alignment, deeply understanding all aspects of the development activities for the product and driving the program forward. The Program Lead must embrace and exemplify this way of working. Primary Responsibilities Internally and externally communicate a shared and bold vision for the program. Lead, manage, and maintain the Program Team, partnering with functional leads to ensure team effectiveness and operational excellence while retaining clear accountability for program-level decisions. Lead the creation and execution of the program strategy and integrated development plan(s). In collaboration with the Program Team, define and deliver against program OKRs. Provide strategic oversight for program budgets and resourcing, actively shaping-not just tracking-investment decisions. Architect scenarios to inform decision making and program planning; ensure that the right skills and capabilities exist on the team to effectively execute on the program plan. Be a role model for Praxons: inspire ambitious goals, give and receive direct feedback, and build trust through transparency and follow-through. “Roll up sleeves and get hands dirty” for the benefit of the team and the program; wear multiple hats, step into gaps, and hold yourself to the same standards as the team. Serve as the primary integration point with corporate processes without creating unnecessary bureaucracy. Qualifications and Key Success Factors Demonstrated drug development experience with a strong track record of cross-functional leadership; experience across the full development lifecycle strongly preferred Strong holistic understanding of the drug development process across functions Ability to translate strategy into execution, driving decisions that create value under real-world constraints Clear, compelling communicator across internal and external stakeholders What Sets Successful Praxons Apart Comfort operating with limited hierarchy and high personal accountability Learning agility and intellectual curiosity; ability to rapidly develop deep understanding of new therapeutic areas Willingness to challenge assumptions, surface risks early, and engage in healthy debate in service of the best outcome Demonstrated ability to balance urgency with rigor in fast-moving environments The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement. You'll need comfort with screen work, basic hand coordination, and focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Compensation & Benefits At Praxis, we believe that taking care of our people (and their people) is important, so we provide a world class benefits package to help you thrive. This includes 99% of the premium paid for medical, dental and vision plans. We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future? We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP. We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns. Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring. We aim high, collaborate hard, and produce results. Let's achieve the impossible together! To round out our world-class total rewards package, we provide annualized base salary compensation in the range listed below. Final salary range may be modified commensurate with job level, education, and experience. Annualized Base Salary$285,000-$325,000 USD Company Overview Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. At Praxis we share a common vision of reshaping the human condition into a more freeing and fulfilled existence by developing high impact medicines for patients and families affected by and living with complex brain disorders. Our core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members. Diversity, Equity & Inclusion Guided by our core values, at Praxis Precision Medicines, Inc. we continue to DARE FOR MORE to advance, promote, and champion diversity, equity, and inclusion by encouraging individuals to bring their authentic selves and perspectives to work each day. We are an equal opportunity employer and committed to providing opportunities to all qualified applicants without regard to race, religious creed, color, gender identity or expression, age, national origin, sexual orientation, disability, genetics, military service and veteran status, or any other characteristic protected by federal, state, or local laws. Attention: Job Scam Alert Praxis has recently become aware of fraudulent job recruitment postings from individuals claiming to represent Praxis. These postings seek financial information in connection with fraudulent opportunities for employment. If you suspect any fraudulent activity or misrepresentation in connection with a Praxis job opportunity, please report it to ***************************. Praxis does not accept unsolicited submissions from recruitment agencies for open positions. We ask all recruitment agencies to refrain from contacting any Praxis employee regarding any position. All unsolicited resumes submitted by recruitment agencies to any Praxis employee in any form or method will be deemed to be the property of Praxis, and Praxis explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruitment agency.

Title: Implementation Support Coord. Salary: $65K About PSI We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* About the Role The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. Role Responsibilities * Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). * Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. * Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. * Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. * Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. * Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. * Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. * Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. * Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. * Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. Knowledge, Skills and Experience Requirements * High school diploma or equivalent required; Bachelor's degree preferred. * 1+ years' experience in client management, project coordination, quality assurance, or a related field. * Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. * Demonstrated ability to manage technical documentation and version control. Benefits & Culture At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: * 401k/Pension/Retirement Plan - with country specific employer % * Enhanced PTO/Annual Leave * Medical insurance - country specific * Dental, Vision, Life and Short Term Disability for US * Flexible Spending Accounts - for the US * Medical Cashback plan covering vision, dental and income protection for UK * Employee Assistance Programme * Commitment and understanding of work/life balance * Dedicated DE&I group that drive core people initiatives * A culture of embracing wellness, including regular global initiatives * Access to supportive and professional mechanisms to help you plan for your future * Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The primary function of the Team Lead is the overall management of the operations for their designated team. This includes providing leadership, coaching, training, and mentoring to their team, ensuring all critical aspects of department issues are met and resolved appropriately. The Team Lead will meet with and provide coaching and feedback to their employees around areas of improvement and identify areas of success. The Team Lead will be instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. The Team Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits, as well as offer praise and positive promotion of a job well done. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervise the work of their assigned team on a day-to-day basis which may include the delegation of work assignments Act as a liaison to other groups and departments to support team initiatives, and provide guidance on client expectations and timelines driving to a successful resolution Identify and work to remove obstacles that team members face in accomplishing their tasks Assist with hiring and onboarding new team members Provide training and assist with coaching and development of new and existing team members Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles Provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager Compile performance metrics for team to be delivered to leadership Develop and collaborate with leadership on best practices and ways to improve the team's performance Lead team initiatives and execute on strategy Represent Tech Ops in cross team client escalations/departmental issues and strategize on solution ideas Occasional Travel may be required All other duties as assigned by Manager Education and Experience Bachelor's degree preferred or equivalent work experience in related field At least 2 years of experience in a lead or mentor position required At least 3 years of experience in Payroll and HR industry required Strong technical aptitude Comfort/experience communicating with Executive level leadership internally or client facing Lean Six Sigma experience preferred Demonstrated ability to thrive in an autonomous environment with minimal direction A client first mentality and ability to demonstrate and teach excellence in client facing interactions. Thought leadership in terms of looking beyond the technology and considering the value technology creates for our customers Bachelor's degree preferred Computer Science, CIS, MIS or equivalent work experience Experience with Paylocity's Payroll product strongly preferred Physical requirements · Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. · Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $63,600- $90,800/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

About the Role: As a Family Cruise Experience Coordinator, you will support families in organizing cruise-based vacations by handling planning details, reservations, and personalized recommendations. This role focuses on coordination and client support in a remote environment. Responsibilities: Assist families in selecting cruise itineraries, accommodations, and activities Coordinate reservations and confirmations Provide guidance on family-friendly onboard experiences Manage documentation, payments, and planning details Communicate clearly before and throughout the planning process Qualifications: Strong communication and organizational skills Detail-oriented with a client-focused mindset Comfortable working independently from home Interest in family-oriented vacation planning What We Offer: Full training and ongoing mentorship Flexible remote scheduling Performance-based pay structure Access to planning tools and family cruise resources

Role Overview- Bilingual (English-Spanish Required) As a GPS Program Support Specialist, you play a key role in providing participant support, managing program communications and logistics, and moderating virtual training sessions and support groups. Your ability to create a seamless, welcoming participant experience directly impacts the quality and effectiveness of GPS programs. The ideal candidate is highly organized, detail-oriented, responsive, and calm under pressure. Strong communication, time management, and problem-solving skills are essential, along with a warm, engaging presence that helps foster supportive learning environments. In this role, you will: Ensure a seamless participant experience by handling administrative tasks with precision, maintaining accurate records, and following standard operating procedures (SOPs). Manage program communications across email, Slack, and HubSpot, providing clear and timely participant support. Assist participants with navigation and troubleshooting in Zoom, the LMS, and other platforms via email and phone. Develop and maintain participant support resources, including FAQs, troubleshooting guides, and quick-reference materials. Moderate Zoom meetings and live support groups, conducting tech checks, assigning roles, setting up breakout rooms, and resolving real-time issues. Key Skills & Qualifications Ability to work effectively in a remote environment with strong time management and organizational skills. Excellent communication and interpersonal skills to engage diverse participants. Strong customer service and problem-solving abilities to address participant concerns. Proficiency in Microsoft Office Suite and Google Suite for managing training materials. Prior experience in customer service, facilitation, coaching, or teaching. Competency with video conferencing tools. Exceptional attention to detail and ability to follow standard operating procedures precisely. Fluency in both Spanish and English, including speaking and writing is required. Preferred Skills Experience in virtual meeting moderation using platforms such as Zoom, Slack, HubSpot, Asana, Eventbrite, and Alchemer. Strong data and spreadsheet skills for managing participant records and reports. High emotional intelligence for effectively managing participant interactions. Ability to work independently in a fully remote environment. Experience with CRMs (especially HubSpot) to manage participant engagement. Familiarity with learning management systems (LMS) Primary Responsibilities Participant Support & Communication Manage Inquiries - Respond to participant questions via email, Slack, and other communication channels in a timely and professional manner. Provide Customer Support - Offer clear, responsive assistance for training-related questions and technical issues. Facilitate Navigation & Troubleshooting - Guide participants in using Zoom, the LMS system, and other training platforms, resolving access or functionality concerns. Develop Support Resources - Create and maintain FAQs, troubleshooting guides, and other reference materials to assist participants. Collaborate for Efficiency - Work closely with the Program Director and Program Administrative Assistant to ensure prompt and accurate responses. Administrative & Training Support Manage Communication - Send welcome emails, session reminders, progress updates, and completion certificates to participants. Respond to inquiries and provide guidance as needed. Track Attendance & Registration - Prepare, update, and maintain accurate attendance records and registration reports using HubSpot and the LMS system. Facilitator Coordination - Assist facilitators by managing schedules, distributing materials, and ensuring they have the necessary resources for each session. Follow-Up & Participant Engagement - Monitor participant progress, address questions, and provide additional support to enhance engagement and completion rates. Data & System Management - Maintain organized records and reports in HubSpot and the LMS system to ensure seamless tracking of participant activity and program outcomes. Program Moderation & Zoom Support Zoom Proficiency - Manage Zoom settings, assign co-hosts, troubleshoot technical issues, and ensure smooth session operation. Pre-Event Tech Checks - Conduct sound, video, and connection tests to confirm facilitators are prepared. Professional Communication - Clearly and efficiently communicate with facilitators and the Program Director about any issues. Breakout Room Management - If needed, set up and assign breakout rooms. Participant Management - Manage participant entry, mute/unmute controls, and chat communication. Co-Hosting & Role Assignment - Assign appropriate Zoom permissions to facilitators for seamless operation. Quick Problem-Solving - Address technical or logistical concerns in real time. Technical Tools & Platforms (Training Provided) Required Experience: Candidates must have experience with HubSpot, Zoom, Google Suite, Asana, Eventbrite, Alchemer, and Slack. Proficiency in managing digital tools for communication, scheduling, project tracking, event management, and data reporting is essential. The ideal candidate is comfortable navigating multiple platforms, ensuring seamless program operations, and troubleshooting technical issues as needed. Work Requirements Must have a quiet, private workspace with a laptop, microphone, and stable internet. Proficiency in Google Spreadsheets, Google Slides, and email. Strong written and verbal communication skills in English; Spanish is preferred but not required. Ability to manage multiple responsibilities efficiently and meet deadlines. Willingness to learn and use digital tools effectively. A 'team player' mindset in a virtual office environment, fulfilling duties on time, being accountable to team members, and keeping them informed. Professional presentation in staff meetings and all customer and community meetings. Ownership of reliable equipment, including a computer, headset, microphone, video camera, and a stable internet connection. High emotional intelligence: the ability to understand, use, and manage your own emotions positively to limit stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict in a remote work environment. Ability to cope with change and shift gears comfortably. Detail-oriented and process-oriented, driven by continuous improvement, with the initiative to identify improvements to reduce organizational ambiguity. Data and spreadsheet savvy, capable of organizing information, and able to conduct administrative tasks efficiently. Proficient with virtual meeting hardware, including a high-quality microphone and video camera. Requirements Must be fully fluent in both spoken and written Spanish and English. This is a mandatory requirement for the role. Access to a designated, quiet, and private workspace, along with a laptop, good microphone, and stable internet connection. Basic proficiency in Google Spreadsheets, Google Slides, and email. Compensation for GPS Program Support Specialist: $30 per hour. About GPS Group Peer Support GPS Group Peer Support provides strength-based, trauma-informed therapeutic care, offering consistent mental health support during stress, crisis, and change. This evidence-based model integrates mindfulness, cognitive behavioral therapy, motivational interviewing, and peer support to reduce the long-term effects of stress and trauma. Designed for easy replication, GPS equips peer specialists, volunteers, and professionals with an interactive, accessible training format. Our scalable approach fosters supportive communities, helping individuals navigate challenges with confidence and resilience.

*SUPERVISOR MORTGAGE SUPPORT* WHAT IS THE OPPORTUNITY? The Mortgage Support Supervisor provides leadership, guidance and support to a team of mortgage support specialists who complete fulfillment support tasks such as homeowner's insurance requests, document indexing, flood verification, and collaboration with our collateral team. Direct management responsibilities include, but are not limited to, review of daily and monthly productivity metrics and overall task management. This includes but is not limited to -task monitoring, loan quality results, proactively managing issues and escalating to management as necessary and adherence to all other departmental SLA's. WHAT WILL YOU DO? * Validate hazard and flood insurance policies: Lead the review process to confirm that hazard and flood insurance policies meet the bank's criteria, including coverage adequacy and regulatory compliance. * Authorize condition clearances: Review and approve condition clearances within delegated authority, ensuring accuracy and compliance with bank policies and regulatory guidelines. * Responsible for effectively managing the team pipeline to ensure all departmental SLA's are met and/or exceeded. * Responsible for training, motivating and counseling staff and holds every colleague on their team accountable for results including compliance and all metrics set forth by management. * Ensures all colleagues on their team operate in accordance with the established workflow. * Serves as a single point of contact for all escalated matters. * Develop relationships with other leaders and staff to promote a positive and customer centric environment. * Monitor and assess team performance and activities. * Other duties as/or assigned by management. * Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded. * All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 5 years of mortgage experience including management in a mortgage banking company or related financial institution required. * Minimum 5 years of experience working with FNMA/FHLMC guidelines and standard industry guidelines required. * Minimum 5 years of experience of state and federal lending regulations (e.g. Respa, Reg Z, Ecoa, State Fair Lending) required * Bachelor's degree preferred. * Empower LOS preferred. *Additional Qualifications* * Must be detailed oriented and possess management skills with emphasis on planning, organization and scheduling. * Excellent verbal and written communication skills sufficient to interact with staff, internal and external contacts. * Proficient computer skills with experience using Microsoft Office Suite and Empower LOS. * Very good analytical skills are beneficial. * Ability to pay close attention to detail, and work under deadlines *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $71,869 - $114,797 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#LI-RK \#CA-RK

DEPARTMENT: Workforce Development SUPERVISOR: Program Manager, Director, Assistant Manager, Manager Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher's workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community. GENERAL The Program Support Specialist will provide general program support for various workforce initiatives. This position will assist with general program services, including document verification, determining eligibility, data entry and report preparation and identifying and executing outreach strategies. QUALIFICATIONS Education: * Bachelor's degree in human services, social work, education, human resources or business, or related field required. Other: * 1-2 years' experience engaging disadvantaged individuals in career, education or personal/family development. * Knowledge of Metro Detroit human service agency and services a plus * Able to work well in a team environment, handle multiple assignments and meet deadlines. * Strong written communication skills, ability to write clear, structured and articulate communications. * Attention to detail and ability to meet deadlines. * Strong technology and data entry skills including MS Office DUTIES and RESPONSIBITIES * Provide orientation to services and resources available. * Maintain communications as required to coordinate services. * Assist in completion and verification of program paperwork, including determining customer's eligibility for services. * Review customer information to ensure necessary services are received in accordance with funding source requirements. * Enter, maintain and monitor participant performance in OSMIS and other workforce data systems, and ensure the integrity of inputs. * Fulfill data requests and prepare reports for management that capture specific program or customer performance. * Provide administrative, data tracking and data entry support for special projects. * Follow-up with customers, career coaches and partner organizations on status of barrier resolution/referral resolution. WORKING CONDITIONS Environmental conditions: * Moderate noise (i.e., business office with computers, phone, and printers, light traffic). * Ability to work in a confined area. * Ability to sit at a computer terminal for an extended period. Physical requirements: * While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. * Specific vision abilities required by this job include close vision requirements due to computer work. * Light to moderate lifting in required. Accommodation(s): As appropriate and fiscally reasonable. NON-EXEMPT This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act The above is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability. This job description is not an employment contract, implied or otherwise and any employment relationship remains "at-will." Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.

Scenic Voyages is seeking a Remote Family Adventure Coordinator who is passionate about crafting unforgettable family experiences. This role is perfect for someone who enjoys helping others explore new destinations, plan special memories, and travel with ease. Join a supportive team that values collaboration, continuous learning, and exceptional client care. Key Responsibilities Assist families with planning and booking vacations, activities, and adventure experiences Provide personalized recommendations tailored to different family sizes, interests, and travel styles Support clients through the entire planning process, ensuring a smooth and enjoyable experience Manage travel itineraries, reservations, and adjustments as needed Stay up to date on family-friendly destinations, promotions, and vendor offerings Deliver outstanding customer service through clear communication and timely follow-up Handle client inquiries, travel details, and troubleshooting as required Qualifications Strong passion for travel planning and customer support Excellent communication and interpersonal skills Ability to work independently in a remote environment Organizational skills with strong attention to detail Computer literacy and ability to learn supplier booking systems Problem-solving mindset with a positive, professional attitude What We Offer Comprehensive training and ongoing professional development Flexible remote work environment Opportunities to explore destination knowledge and industry perks Supportive team culture focused on growth and success Access to exclusive agent perks If you love helping families create meaningful adventures and lasting memories, we would love to hear from you! Apply today to join our growing team at Scenic Voyages.

Schedule: Full-time | 10:00 am - 7:00 pm Are you a Board Certified Behavior Analyst (BCBA) eager to make a significant difference in the lives of children and families affected by autism? At The Place for Children with Autism, we are dedicated to enriching lives through evidence-based, high-quality therapy. Our mission is to provide exceptional care, one child and one family at a time. If you are passionate about creating positive change, we invite you to join our team. Strong Preference for candidates located in: IL, IN, IA, WI, TX, IA, MI and MO Impactful Responsibilities: Supervise a caseload of up to 8 clients, shaping their developmental journey. Conduct assessments and craft individualized treatment programs that directly impact each child's progression. Maintain meticulous client notes and data, ensuring accuracy and effectiveness in therapy. Provide crucial supervision and training to our clinical staff and families, empowering them to support our mission. Evaluate and adapt behavior intervention plans, driving continuous improvement and success. Cultivate a positive and supportive culture among our dedicated team, clients, and families, fostering a sense of belonging and empowerment. Opportunities for Growth: At The Place for Children with Autism, we believe in nurturing talent and fostering professional development. As a valued member of our team, you'll have access to: Opportunities for career advancement and leadership roles within our organization. Professional development stipends and in-house CE training to enhance your skills and expertise. Pathways for additional certifications and specialized training to further your career goals. Supportive Work Environment: We prioritize creating a supportive and inclusive work environment where every team member feels valued, respected, and empowered to succeed. Our commitment to diversity, equity, inclusion, and belonging is at the heart of everything we do. Competitive Compensation and Benefits: Besides making a meaningful impact, we offer a competitive compensation package and comprehensive benefits, including: Full-time, exempt, salaried position Salary commensurate with experience Annual Professional Development Stipend In-House CE Training (No Cost) Medical, dental, vision, disability, and commuter benefits Paid Parental Leave 401(k) with company match Paid vacation, sick, and holiday time off Performance-based increases Monthly health and wellness membership reimbursement Weekly work-from-home opportunity Requirements: Master's degree and Board-Certified Behavior Analyst certification required. Established management skills. Ability to multi-task and prioritize. Strong verbal and written communication skills. Recognition and Appreciation: Your contributions will be recognized and valued at The Place for Children with Autism. We offer service-focused leadership, a purpose-driven team and community, continuous learning, quality, and excellence. Most importantly, joy, fun, and celebration! Join Our Team: If you're ready to make a lasting impact and be part of a team dedicated to changing lives, we invite you to apply today. Together, we can make a positive difference in our communities. Ready to join us in making a difference? Apply now and let's create brighter futures together at The Place for Children with Autism! The Place for Children with Autism is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team. This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive. POSITION SUMMARY: The seasonal Product Support Supervisor will be responsible for assisting management with leading the daily operations in a fast-paced environment. You will be responsible for training and mentoring our staff who provide customer service to our TaxAct individual tax filers. You will be responsible for managing individuals and completing projects and tasks. This position requires you to be self-motivated and be able to manage time well to meet metrics and deadlines. ESSENTIAL DUTIES & RESPONSIBILITIES: Major responsibilities of the Supervisor position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervise, coach, and assist seasonal and permanent agents. Mentor and coach agents provide weekly one-on-one progress tracking and mentoring/coaching sessions with agents assigned to you and assist with day-to-day questions. Provide progress tracking updates to your assigned agents both during training and season so they are aware if they are achieving their individual goals. Monitor live phone calls and chats daily and provide immediate feedback and coaching as necessary to ensure agents are providing accurate information and professional support to all customers. Monitor agent schedules for adherence. Reconcile timecard data to production data for each pay period. Investigate differences to ensure agents are paid accurately for their time assisting customers. Process the timecards bi-weekly. Perform ongoing monitoring for quality assurance and suggest adjustments to queues/staffing to ensure service levels are met. Consistently run reports in systems and monitor live queues to ensure calls and chats are being handled appropriately and not exhibiting call or chat avoidance or other unacceptable behaviors. Work with management to ensure proper messaging around performance expectations is conveyed. Make suggestions to management on business process improvements based on call/chat monitoring results. Communicate trending issues to management. Facilitate all new hire training to all agents ensuring they are set up for success. Review, edit, help create by screen sharing and make suggestions on all training materials in partnership with the Learning & Development team. Assist agents when needing technical and operational support, including product questions and product navigation. Perform quality assurance (QA) of agent interactions. Based on customer interactions, propose needed responses for the knowledge base. Provide friendly support to all external customers in compliance with established processes and metrics. Handle all customer escalations and/or concerns that are sent to our team by agents requesting a customer escalation or the senior leadership team receiving from a customer. Research and troubleshoot customer issues. Responsible for support operations and processes for agents. Inspire team and peers with positivity and leadership. Receive feedback and coaching from management and quickly adapt or apply the feedback Additional job duties as needed. EDUCATION & EXPERIENCE: Knowledge and work experience with desktop and browser-based applications a plus. 2 - 3 years of remote call center supervisory experience or equivalent experience preferred. Experience using tax software preferred. Basic tax knowledge required. At least 2 years of Microsoft Suite experience including Teams, SharePoint, and OneNote. B2C or B2B experience a plus. Excellent written and verbal communication skills. Attention to detail. Ability to multitask. Ability to adapt quickly and in a positive manner to change Strong problem-solving skills. Excellent time management skills. Resilient, dedicated team player who helps maintain a positive work environment. Flexibility with scheduling - days, nights, and weekends At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at ************** or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.

About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: The Client Support Coordinator is a crucial member of our Operations Support Team, advocating for clients to ensure they receive the support they need. This role interacts with clients daily managing correspondence, answering questions, and educating others about our services. This position also assists with preparing new clients for care, ensuring they are informed and set up for success. In essence, this person is the connection point between clients and the Octave system, all while demonstrating care, compassion, and competence. Responsibilities Include: Manage and respond to client communications across various platforms, such as over the phone, via email and chat in a timely, warm and efficient manner utilizing approved templates and/or workflows. Escalating any potential issues as needed. Be a go-to resource for client education about Octave services. Assist with onboarding new clients for Octave services, including the completion of paperwork and collection of billing information. Collaborate with colleagues to explore innovative ways to streamline processes and meet service standard goals. Embody Octave's mission to deliver extraordinary care in every interaction with clients and colleagues. Accurately document client interactions in systems and escalate issues as needed. Learn and follow protocols for client intake, scheduling, and general support. Support team projects and administrative tasks as assigned. Preferred Qualifications: Minimum 1 year experience in a high touch customer service role. Minimum 2 years experience in an administrative role. Product management skills are a plus. Strong attention to detail in a fast-paced environment. Excellent written and verbal communication skills. Track record of identifying and implementing process improvements. High comfort level multitasking between software systems. Open to performing tasks outside of your defined role with an eagerness to learn and grow. Ability to handle sticky or sensitive situations with discretion and care. Octave's Company Values: The below values drive our day-to-day operations. We're human beings first. We operate with empathy and kindness - with our clients, with our collaborators, and with ourselves. People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen. No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better. Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger. Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow. Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust - and always leave things better than we found them. There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements: Available to work Sunday to Thursday 9am to 530pm or 6pm PST. Prolonged periods sitting at a desk and working on a computer. Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. Must be able to observe and communicate information on company provided laptop. Move up to 10 pounds on occasion. Must be eligible to work in the United States without sponsorship now or in the future. Compensation: Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on all open job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request. Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave's legal duty to furnish information. Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The salary range for Geo 1 (all states, excluding those in Geo 2 or Geo 3, and D.C.) is $25.00 - $26.49 per hour. The salary range for Geo's 2 & 3 (AK, CA, CO, CT, HI, MA, MD, NJ, NY, RI, WA) is $27.50 - $28.85 per hour. Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

As part of Paysign's Customer Care Department, the Patient Support Supervisor is responsible for leading and supervising a team of Patient Support Specialists who are primarily responsible for supporting Paysign's Patient Affordability programs. The supervisor leads and coaches the agents to ensure the team's operational goals are met and the best exceptional service is provided to Paysign's Cardholders delivered via phone, email, or sms. The Supervisor serves as the escalation point and facilitates lines of communication between their team and the other operation teams. Requirements Essential Functions and Responsibilities Leads, coaches, develops, communicates, and mentors each team member to reach their full potential and to cultivate a respectful, positive and customer centric environment. Monitors productivity, quality, attendance, teamwork, and overall performance of each team member and of the collective team. Seeks to identify and recommend improvements to systems, policies and procedures while staying in touch with the needs of the employees and the needs of the business. Willingly receives and professionally handles escalated calls transferred from Patient Support Specialists. Provides necessary reports to leadership on a daily, weekly, and monthly cadence. Addresses behavioral, attendance related, and job performance issues with team members under the guidance of the departments' senior leader. Acts on both positive and negative performance trends to recognize employees and to ensure attainment performance targets. Provides communication and follow-up to ensure representatives are fully informed of all new product information, procedures, client needs, and company related issues, changes or actions. Conducts team meetings and employee one-on-ones to communicate, coach and achieve performance objectives. Assists in interviewing new hires and with training as a subject matter expert, as needed. Determines work procedures, prepares work schedules and expedites workflow. Maintains harmony among workers and resolves grievances. Other duties as assigned. Required Skills/Abilities Strong understanding of the life cycle of a pharmacy claim, and how manufacturers, PMBs and pharmacies fit together. Familiarity with D.0 standards. Able to work with very minimal supervision. Strong sense of initiative, self-starter. Above average attention to detail. Problem solver, able to understand underlying technical components of various operational tools and identify when there is a larger issue. Strong interpersonal and communication skills. Ability to work in high volume environment, adhering to production standards and SLAs set by management. Strong team player and able to motivate others. Easily adapts to and supports change. Minimum Qualifications 1 year minimum, 2 or more preferred years of direct pharmacy claims processing experience at a pharmacy (specialty preferred) or a pharmacy benefit manager. Bachelor's degree in or equivalent education and experience is. Two or more years of experience in a supervisory role preferred. Two or more years in an inbound customer service environment preferred. Proficient in Salesforce.com and MS Office tools. Working Conditions Work is generally performed within an indoor office environment utilizing standard office equipment. Travel: This position does not normally require overnight travel. Remote Work: This position is not eligible for remote work. Supervisory Responsibilities/Accountabilities This position manages a team of employees in Patient Support, will report to the senior leader of the department and is responsible for development and performance management of his/her team members. Physical Requirements General office environment physical requirements include sitting, extensive use of computers and keyboards, lifting of less than 20 pounds; and walking and standing for long periods of time to support team members. Salary Description $50,000 per year

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This Sr Program Support Specialist role will operate as the primary escalation point of contact for internal/external project needs. They will collaborate with the manager to develop and monitor Key Performance Indicators (KPIs) to ensure highest standards of customer support is achieved. This role helps with the efficient sourcing of inventory and ad-hoc report generation in support of customer inquiries and/or manager requests to mitigate current and future challenges ensuring continuous customer support. The incumbent will contribute to continuous improvement efforts targeted at enhancing the customer experience. Responsibilities: Understands and is knowledgeable on all aspects of the Program. Supports Program Manager with all day-to-day operational aspects of the Program to drive seamless execution of the program. Acts as main point of contact for customers, owning and resolving customer questions/concerns from beginning to end and ensuring final communication to customers. Proactively communicates, in coordination and direction from the Program Manager, any issues with the Program and answer follow-up questions/concerns from customers. Manages, with direction and support from the Program Manager, Program implementation, ensuring all tasks are effectively completed to provide a seamless launch to Program customers. Presents updates during Monthly Program Meetings to keep Program Manager up to speed on current Program success/challenges/opportunities. Works in coordination with the Program Manager to run reports and gather information to support issue resolution and enhancements to the program. Works closely with the Program Manager to report KPI data in efforts to identify trends, bandwidth, and opportunities to streamline and enhance expected performance. Provides and supports customer training and communication for Program onboarding. Provides training to customer-facing teams on the Program to answer high level Program questions. Participates in customer and sales calls as the SME to support Program questions. Maintains all relevant Program participant contact information. Collaborates with internal teams' subject matter experts to resolve Program issues. Responsible for maintaining deep knowledge of internal Cencora contacts and processes to facilitate timely resolution of escalated issues. Joins all relevant internal calls to understand issues, updates, and changes to the Program. Tracks all customer issues to be reviewed with/by the Program Manager. Must be willing to travel up to 25% of the time (including overnight travel) as required to effectively manage Program. Performs related duties as assigned Education: Requires broad training in fields such as business administration, accountancy, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree; normally requires a minimum of three (3) years directly related and progressively responsible Services. Pharmacy Technician Certification and/or hospital experience preferred. Knowledge and Skills: Strong organizational skills; attention to detail Ability to communicate effectively both orally and in writing Strong customer service skills Excellent follow-up skills Strong interpersonal skills Strong time management skills Good understanding of specific Hospital and/or Community & Specialty business segments Good understanding of Cencora business units Up-to-date knowledge of Microsoft office software Ability and commitment to identify opportunities to enhance customer experience Ability to engage, inspire and drive results Understands values and needs of customers and can assess changing market conditions Strong interpersonal skills: ability to develop and maintain collaborative working and business relationships Strong creativity and innovation skills; focused and disciplined #LI-DL1 What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Salary Range*$74,000 - 105,820 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies:Affiliated Companies: AmerisourceBergen Drug Corporation

Job DescriptionDescription: As part of Paysign's Customer Care Department, the Patient Support Supervisor is responsible for leading and supervising a team of Patient Support Specialists who are primarily responsible for supporting Paysign's Patient Affordability programs. The supervisor leads and coaches the agents to ensure the team's operational goals are met and the best exceptional service is provided to Paysign's Cardholders delivered via phone, email, or sms. The Supervisor serves as the escalation point and facilitates lines of communication between their team and the other operation teams. Requirements: Essential Functions and Responsibilities Leads, coaches, develops, communicates, and mentors each team member to reach their full potential and to cultivate a respectful, positive and customer centric environment. Monitors productivity, quality, attendance, teamwork, and overall performance of each team member and of the collective team. Seeks to identify and recommend improvements to systems, policies and procedures while staying in touch with the needs of the employees and the needs of the business. Willingly receives and professionally handles escalated calls transferred from Patient Support Specialists. Provides necessary reports to leadership on a daily, weekly, and monthly cadence. Addresses behavioral, attendance related, and job performance issues with team members under the guidance of the departments' senior leader. Acts on both positive and negative performance trends to recognize employees and to ensure attainment performance targets. Provides communication and follow-up to ensure representatives are fully informed of all new product information, procedures, client needs, and company related issues, changes or actions. Conducts team meetings and employee one-on-ones to communicate, coach and achieve performance objectives. Assists in interviewing new hires and with training as a subject matter expert, as needed. Determines work procedures, prepares work schedules and expedites workflow. Maintains harmony among workers and resolves grievances. Other duties as assigned. Required Skills/Abilities Strong understanding of the life cycle of a pharmacy claim, and how manufacturers, PMBs and pharmacies fit together. Familiarity with D.0 standards. Able to work with very minimal supervision. Strong sense of initiative, self-starter. Above average attention to detail. Problem solver, able to understand underlying technical components of various operational tools and identify when there is a larger issue. Strong interpersonal and communication skills. Ability to work in high volume environment, adhering to production standards and SLAs set by management. Strong team player and able to motivate others. Easily adapts to and supports change. Minimum Qualifications 1 year minimum, 2 or more preferred years of direct pharmacy claims processing experience at a pharmacy (specialty preferred) or a pharmacy benefit manager. Bachelor's degree in or equivalent education and experience is. Two or more years of experience in a supervisory role preferred. Two or more years in an inbound customer service environment preferred. Proficient in Salesforce.com and MS Office tools. Working Conditions Work is generally performed within an indoor office environment utilizing standard office equipment. Travel: This position does not normally require overnight travel. Remote Work: This position is not eligible for remote work. Supervisory Responsibilities/Accountabilities This position manages a team of employees in Patient Support, will report to the senior leader of the department and is responsible for development and performance management of his/her team members. Physical Requirements General office environment physical requirements include sitting, extensive use of computers and keyboards, lifting of less than 20 pounds; and walking and standing for long periods of time to support team members.

This position focuses on providing ongoing support to clients before and during their trips. You'll manage confirmations, send updates, coordinate changes, and ensure travelers feel supported at all times. You must be comfortable with multitasking and digital communication tools. Qualities We're Looking For: Excellent time management Fast, clear communication Customer-service orientation Ability to manage unexpected issues Tech fluency Calm attitude during stressful moments Strong responsibility

DEPARTMENT: Senior Adult Services SUPERVISOR: Director, Senior Adult Services Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher's workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community. GENERAL The Program Support Specialist will complete program assessments, enrollments and care plans for Brown Program participants, as well as provide supportive services for their care partners. QUALIFICATIONS Education: Master's degree in social work or equivalent degree preferred. Other: Two years' experience working with older adults- including those with dementia or other diagnoses causing cognitive change- and their care partners. Interpersonal skills sufficient to communicate with clients, public, supervisory and administrative staff. Composition and time management skills sufficient to prepare required reports and correspondence. DUTIES AND RESPONSIBILITIES Complete enrollment process, including but not limited to these tasks: Providing optional tour/trial visit of Brown Program. Completing intake and assessment. Respond to all inquiries in a timely manner, follow up for possible enrollment, and provide referrals as needed. Follow up regularly with individuals on program referral list. Orient other staff to psychosocial needs of participants and care partners. With input from program team, participant and family care partners, develop and update ongoing care plans. Fill in for other program staff as needed. Publicize and conduct caregiver support groups on a regular basis. Assist participants and care partners in finding services and resources as needed. Provide needed support, linkages and follow-up for participants and family members when in crisis. Complete and manage required documentation. Maintain charting, correspondence and reporting via agency electronic tracking system. Network and collaborate with other social workers, case managers and counselors in the community. Assist with the marketing of program services and sponsored/hosting events. Participate in planning and hosting program special events/offerings. Meet with families who express concerns regarding finances for program attendance and assist in determining appropriate support. Monitor subsidies to determine appropriate utilization. Serve on agency committee(s) as appointed. Supplemental Duties: Assist director in modifying or developing new procedures. Lead or assist with trainings as needed. WORKING CONDITIONS Environmental conditions: Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Physical requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting in required. Accommodation(s): As appropriate and fiscally reasonable. NON-EXEMPT This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act The above is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability. This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.” Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.

The Support Coordinator for Pearl Insurance Solutions is responsible for providing administrative support to assigned sales regions and/or sales representatives by processing renewal applications, quote acceptances, binder requests, certificate of insurance requests, and other customer inquiries. Maintains proper account documentation in the Customer Relationship Management (CRM) system in an effort to ensure all submissions are properly processed, quoted, and accepted. Serves as a backup in the phone system when assigned sales representatives are unavailable. This role has an anticipated start date of March 2026. Your Impact: Handle workflow of assigned sales team member(s) when they are out of the office; carbon copy (cc) the sales representative on any email sent on their behalf. Submit all insurance applications to the Application Center for processing upon request. Submit all quote acceptances to the Service Center for processing requests. Contact customers regarding billing, change order requests, certificate requests, and for general service/mid-term check-in purposes. Assist with miscellaneous requests from the PIS AVMA Retention Team, including mailings, running reports, requests, follow-ups, and processing ‘rush' binders as needed. Support PIS AVMA Retention team by properly internally routing all quoting/binding material, certificate and ID card requests, internal/external communication with clients/prospects, Account Coordinators, Technicians, etc. Create customer records in the CRM as needed. Maintain accurate account information and documentation in various systems and databases (CRM). Meet production quotas and quality standards as set forth by management. Successful Candidates Will Have: Associate's degree in a related field preferred. 1+ years of previous customer service experience within business insurance lines utilizing Siebel or other Customer Relationship Management (CRM) system preferred. Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization. Property & Casualty insurance license desired. One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work Certification™ for the second consecutive year. Pay Range: $15.48 - $20.63 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: ********************** Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .