Multi-unit manager vs group manager

The differences between multi-unit managers and group managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a multi-unit manager and a group manager. Additionally, a group manager has an average salary of $118,324, which is higher than the $64,703 average annual salary of a multi-unit manager.

The top three skills for a multi-unit manager include customer service, work ethic and product knowledge. The most important skills for a group manager are client facing, project management, and customer service.

Multi-unit manager vs group manager overview

	Multi-Unit Manager	Group Manager
Yearly salary	$64,703	$118,324
Hourly rate	$31.11	$56.89
Growth rate	6%	6%
Number of jobs	369,227	263,616
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 71%
Average age	44	44
Years of experience	6	6

What does a multi-unit manager do?

A multi-unit manager is responsible for supervising multiple departments and overseeing various process sectors within an organization. Multi-unit managers handle the budget limitations for each unit, allocating adequate resources to support business functions and client requirements. They recruit and train new staff, review compensation details with the human resources department, respond to employees' concerns, and facilitate training and programs that would maximize the staff's productivity and efficiency. A multi-unit manager must have excellent communication and leadership skills, especially in determining and achieving goals for the team and ensuring the highest customer satisfaction.

What does a group manager do?

Group Managers are employees who oversee a specific department, team, or any group in the company. They are usually tenured employees or industry experts. Group Managers oversee their team's performance and professional growth. They set clear, strategic goals for the team and create plans to reach these goals. They monitor the achievement of such goals and guide their team along the way. They also manage the team professionally. The coach team members train the employees if there are updates or new strategies and ensure that they remain engaged. They motivate their team to perform well and strive hard to reach group goals.

Multi-unit manager vs group manager salary

Multi-unit managers and group managers have different pay scales, as shown below.

	Multi-Unit Manager	Group Manager
Average salary	$64,703	$118,324
Salary range	Between $48,000 And $87,000	Between $78,000 And $178,000
Highest paying City	Chicago, IL	Washington, DC
Highest paying state	Colorado	New York
Best paying company	American Residential Services	Google
Best paying industry	Retail	Finance

Differences between multi-unit manager and group manager education

There are a few differences between a multi-unit manager and a group manager in terms of educational background:

	Multi-Unit Manager	Group Manager
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 71%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Multi-unit manager vs group manager demographics

Here are the differences between multi-unit managers' and group managers' demographics:

	Multi-Unit Manager	Group Manager
Average age	44	44
Gender ratio	Male, 71.8% Female, 28.2%	Male, 67.9% Female, 32.1%
Race ratio	Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between multi-unit manager and group manager duties and responsibilities

Multi-unit manager example responsibilities.

Ensure completion of quarterly projections; and manage labor demon forecasting and payroll and talent acquisition efforts.
Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
Maintain cleanliness of the kitchen, as well as the equipment on a daily, weekly and monthly basis.
Perform human-resource-management activities involving unemployment insurance, benefits, payroll, and new-employee hiring.
Train assistant managers and employees in operations of the restaurant that exceed quality service and cleanliness expectations.
Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.

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Group manager example responsibilities.

Manage SEO / paid media campaigns.
Manage the largest business intelligence portfolio, merchandising and pharmacy.
Establish PMO to manage significant interdependent assets align with strategic initiatives to ensure smooth interoperability and coordination.
Manage inter-relationships between diverse work groups in the brewing, packaging and distribution departments relating to internal logistics and production scheduling.
Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.
Maintain continuous alignment of architecture scope with strategic business objectives and drive modifications to enhance effectiveness toward end result.

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Multi-unit manager vs group manager skills

Common multi-unit manager skills

Customer Service, 27%
Work Ethic, 20%
Product Knowledge, 11%
Food Safety, 3%
Payroll, 3%
Restaurant Operations, 3%

Common group manager skills

Client Facing, 13%
Project Management, 7%
Customer Service, 6%
Client Relationships, 6%
Process Improvement, 5%
Continuous Improvement, 5%

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Updated January 8, 2025

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