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Multi-unit manager vs line manager

The differences between multi-unit managers and line managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a multi-unit manager and a line manager. Additionally, a multi-unit manager has an average salary of $64,703, which is higher than the $56,406 average annual salary of a line manager.

The top three skills for a multi-unit manager include customer service, work ethic and product knowledge. The most important skills for a line manager are client facing, continuous improvement, and service line.

Multi-unit manager vs line manager overview

Multi-Unit ManagerLine Manager
Yearly salary$64,703$56,406
Hourly rate$31.11$27.12
Growth rate6%6%
Number of jobs369,227369,491
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 56%
Average age4444
Years of experience66

What does a multi-unit manager do?

A multi-unit manager is responsible for supervising multiple departments and overseeing various process sectors within an organization. Multi-unit managers handle the budget limitations for each unit, allocating adequate resources to support business functions and client requirements. They recruit and train new staff, review compensation details with the human resources department, respond to employees' concerns, and facilitate training and programs that would maximize the staff's productivity and efficiency. A multi-unit manager must have excellent communication and leadership skills, especially in determining and achieving goals for the team and ensuring the highest customer satisfaction.

What does a line manager do?

As line managers, they oversee other employees and the business operations while reporting to a higher manager. They play a significant role in the operation of the business from supervising and managing workers daily and acting as a link to upper management and employees. It is part of their responsibility to recruit and hire talent to fill team positions, provide training and learning to new hires, and ensuring that the employees are doing their jobs effectively and efficiently.

Multi-unit manager vs line manager salary

Multi-unit managers and line managers have different pay scales, as shown below.

Multi-Unit ManagerLine Manager
Average salary$64,703$56,406
Salary rangeBetween $48,000 And $87,000Between $27,000 And $116,000
Highest paying CityChicago, ILNew Brunswick, NJ
Highest paying stateColoradoNew Jersey
Best paying companyAmerican Residential ServicesMicrosoft
Best paying industryRetail-

Differences between multi-unit manager and line manager education

There are a few differences between a multi-unit manager and a line manager in terms of educational background:

Multi-Unit ManagerLine Manager
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Multi-unit manager vs line manager demographics

Here are the differences between multi-unit managers' and line managers' demographics:

Multi-Unit ManagerLine Manager
Average age4444
Gender ratioMale, 71.8% Female, 28.2%Male, 64.7% Female, 35.3%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between multi-unit manager and line manager duties and responsibilities

Multi-unit manager example responsibilities.

  • Ensure completion of quarterly projections; and manage labor demon forecasting and payroll and talent acquisition efforts.
  • Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
  • Maintain cleanliness of the kitchen, as well as the equipment on a daily, weekly and monthly basis.
  • Perform human-resource-management activities involving unemployment insurance, benefits, payroll, and new-employee hiring.
  • Train assistant managers and employees in operations of the restaurant that exceed quality service and cleanliness expectations.
  • Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
  • Show more

Line manager example responsibilities.

  • Lead the team in successfully meeting FDA and GMP requirements.
  • Manage project developing integration and process flows for fab expansion doubling the area and moving to a larger wafer.
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Define and enforce GMP's to subordinates.
  • Train in FDA standards for food industry.
  • Establish and measure KPI's ensuring all departments maintain the highest levels of performance.
  • Show more

Multi-unit manager vs line manager skills

Common multi-unit manager skills
  • Customer Service, 27%
  • Work Ethic, 20%
  • Product Knowledge, 11%
  • Food Safety, 3%
  • Payroll, 3%
  • Restaurant Operations, 3%
Common line manager skills
  • Client Facing, 11%
  • Continuous Improvement, 7%
  • Service Line, 6%
  • Customer Satisfaction, 6%
  • Direct Reports, 5%
  • Process Improvement, 4%

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