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The differences between multi-unit managers and retail operation managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a multi-unit manager and a retail operation manager. Additionally, a retail operation manager has an average salary of $76,518, which is higher than the $64,703 average annual salary of a multi-unit manager.
The top three skills for a multi-unit manager include customer service, work ethic and product knowledge. The most important skills for a retail operation manager are POS, retail operations, and payroll.
| Multi-Unit Manager | Retail Operation Manager | |
| Yearly salary | $64,703 | $76,518 |
| Hourly rate | $31.11 | $36.79 |
| Growth rate | 6% | 6% |
| Number of jobs | 369,227 | 408,776 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 66% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A multi-unit manager is responsible for supervising multiple departments and overseeing various process sectors within an organization. Multi-unit managers handle the budget limitations for each unit, allocating adequate resources to support business functions and client requirements. They recruit and train new staff, review compensation details with the human resources department, respond to employees' concerns, and facilitate training and programs that would maximize the staff's productivity and efficiency. A multi-unit manager must have excellent communication and leadership skills, especially in determining and achieving goals for the team and ensuring the highest customer satisfaction.
A retail operation manager is an individual who is responsible for managing the daily operations of retail stores while maintaining their physical space tidy and organized. Retail operation manager must ensure proper staffing at all stores as well as train employees to enhance their job performance and retention. They are required to conduct inventory analysis to ensure optimal stock levels. Retail operation managers must also visit retail locations so that they can evaluate the sales performance and level of customer satisfaction of each store.
Multi-unit managers and retail operation managers have different pay scales, as shown below.
| Multi-Unit Manager | Retail Operation Manager | |
| Average salary | $64,703 | $76,518 |
| Salary range | Between $48,000 And $87,000 | Between $47,000 And $124,000 |
| Highest paying City | Chicago, IL | New York, NY |
| Highest paying state | Colorado | Connecticut |
| Best paying company | American Residential Services | Accenture |
| Best paying industry | Retail | - |
There are a few differences between a multi-unit manager and a retail operation manager in terms of educational background:
| Multi-Unit Manager | Retail Operation Manager | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between multi-unit managers' and retail operation managers' demographics:
| Multi-Unit Manager | Retail Operation Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 71.8% Female, 28.2% | Male, 56.8% Female, 43.2% |
| Race ratio | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |