Network technician jobs in Anchorage, AK - 106 jobs

Full Part/Time: Full time Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: NACLC (T3) Job Family: SCA Job Qualifications: Skills: Computer Servers, Computer Systems, Networks, Telecommunications Certifications: Security+, CE - comp tia - comp tia Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. GDIT is looking for Personal Computer Support Technician Senior at Elmendorf Air Force Base in Alaska. Principle Duties and Responsibilities: * Operations and maintenance of communications/computer systems and networks. * Installs communications/computer systems in accordance with the respective installation spec. * Troubleshooting and support of communications systems/networks. * Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred. * End-user support and training on communications systems/networks. * Administer network/cyber security policies and procedures. * Maintains current knowledge of relevant technology as assigned. * Participates in special projects as required. * Focused on identifying customer needs and maintaining customer satisfaction. * Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected. Qualifications: * Must have a current DoD 8140 IAT Level II certification (CompTia Security+CE) * Must have an active Secret Level security clearance * Must have HS diploma or GED with 3+ years of experience. * Must be onsite to Elmendorf Air Force Base in Alaska WHAT GDIT CAN OFFER YOU: * Full-flex work week * 401K with company match * Internal mobility team dedicated to helping you own your career * Collaborative teams of highly motivated critical thinkers and innovators * Ability to make a real impact on the world around you The likely hourly rate for this position is between $30.85 - $41.73. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA AK Elmendorf AFB Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $28.00 - $35.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Service Desk Technician I Hiring Range $22.99 to $30.66 Pay Range $22.99 to $34.49 Service Desk Technician II Hiring Range $26.33 to $35.10 Pay Range $26.33 to $39.49 Summary of Job Responsibilities: The Southcentral Foundation (SCF) Service Desk Technician is responsible for providing high-quality friendly customer service to all users contacting centralized Service Desk; documenting all user contacts according to specified guidelines; following procedures to manage Incident and Service Request ticket life cycles; providing telephony, application, and hardware support to users; providing telephone-based and remote-control support to users. This position has two (2) levels designed to provide progressively more responsible and independent work experience. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments. Qualifications: SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services : High School diploma; OR GED. Two (2) years of Administrative Support experience; OR demonstrated competency as an Administrative Support III at SCF; OR technical IT knowledge of hardware and software gained through work or personal experience. Must meet the following conditions to qualify as an approved SCF driver: Valid Alaska driver's license that meets State of Alaska Division of Motor Vehicles (DMV) license requirements to include: May drive in Alaska for up to 90 days with a valid out-of-State license, then must obtain an Alaska driver's license. No more than three (3) moving traffic violations (as defined by Alaska Statutes Title 28); OR two (2) at-fault traffic accidents in the previous three (3) years. The driver must not have had ‘Driving Under the Influence' (DUI); OR ‘Driving While Intoxicated' (DWI); OR ‘Operating Under the Influence' (OUI) violations as follows: Zero (0) violations in the past five (5) years. No more than two (2) violations in the past ten (10) years. Drivers must be at least 18 years of age. Drivers 18 through 20 years of age may only transport equipment, materials, and employees. Drivers who transport customers must be 21 years of age or older and must have completed the probationary period of license requirements for Alaska. Additional Qualifications for Service Desk Technician II: Associate degree in Information Technology or related field; OR a combination of education and experience; OR Two (2) years IT experience in a role with duties similar to the Service Desk Technician I position. Microsoft Azure Fundamentals certification or obtain within nine (9) months of hire. Native Preference: Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference. Employee Health Requirements: Compliance with our Employee Health Procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.

Service Desk Technician I Hiring Range $22.99 to $30.66 Pay Range $22.99 to $34.49 Service Desk Technician II Hiring Range $26.33 to $35.10 Pay Range $26.33 to $39.49 Summary of Job Responsibilities: The Southcentral Foundation (SCF) Service Desk Technician is responsible for providing high-quality friendly customer service to all users contacting centralized Service Desk; documenting all user contacts according to specified guidelines; following procedures to manage Incident and Service Request ticket life cycles; providing telephony, application, and hardware support to users; providing telephone-based and remote-control support to users. This position has two (2) levels designed to provide progressively more responsible and independent work experience. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments. Qualifications: SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services: * High School diploma; OR GED. * Two (2) years of Administrative Support experience; OR demonstrated competency as an Administrative Support III at SCF; OR technical IT knowledge of hardware and software gained through work or personal experience. * Must meet the following conditions to qualify as an approved SCF driver: * Valid Alaska driver's license that meets State of Alaska Division of Motor Vehicles (DMV) license requirements to include: * May drive in Alaska for up to 90 days with a valid out-of-State license, then must obtain an Alaska driver's license. * No more than three (3) moving traffic violations (as defined by Alaska Statutes Title 28); OR two (2) at-fault traffic accidents in the previous three (3) years. * The driver must not have had 'Driving Under the Influence' (DUI); OR 'Driving While Intoxicated' (DWI); OR 'Operating Under the Influence' (OUI) violations as follows: * Zero (0) violations in the past five (5) years. * No more than two (2) violations in the past ten (10) years. * Drivers must be at least 18 years of age. Drivers 18 through 20 years of age may only transport equipment, materials, and employees. Drivers who transport customers must be 21 years of age or older and must have completed the probationary period of license requirements for Alaska. Additional Qualifications for Service Desk Technician II: * Associate degree in Information Technology or related field; OR a combination of education and experience; OR Two (2) years IT experience in a role with duties similar to the Service Desk Technician I position. * Microsoft Azure Fundamentals certification or obtain within nine (9) months of hire. Native Preference: Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference. Employee Health Requirements: Compliance with our Employee Health Procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls are paid at $50 each Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Sr IT Field Technician - West Division Department: Information Technology Reports To: Regional IT Support Services Supervisor The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment. Key Duties & Responsibilities * Train clients on Labcorp's proprietary laboratory system and workflows * Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity * Escalate advanced or second-level system issues to appropriate internal support teams * Process hardware requests including ordering, setup, installation, and testing * Provide technical support for Labcorp equipment in client offices * Travel occasionally to client locations to deliver hands-on support and training * Collaborate with internal IT teams to support cross-functional troubleshooting and system integration * Support Labcorp onsite lab with hardware, software, and network-related issues * Perform IT asset management including inventory tracking and lifecycle documentation * Participate in special projects and complete assigned tasks in support of team goals Schedule & Work Conditions * Standard hours: 8:00 AM - 5:00 PM (non-exempt role) * Position based in-office at Labcorp's Anchorage location * Overtime may be required based on business needs and is paid accordingly * Occasional travel required, which may include overnight stays Requirements * Associate's Degree in Information Technology or equivalent work experience * 2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting * Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts * Proven experience with hardware/software installation, configuration, and troubleshooting * Excellent communication skills and a strong customer service orientation * Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications * Experience supporting laboratory or healthcare IT systems * Familiarity with specialty or proprietary lab applications * Prior experience in a multi-location or enterprise-scale IT support environment Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job Description: Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. Must have good verbal and written skills, as well as ability to interact positively with clients. Excellent soft skills are a must. Previous retail experience (i.e. Apple Store, Geek Squad) is a plus. Additional Information For more information, Please contact Shubham ************

Job Description Title: Computer Service Desk Technician I Duration: 3 month contract “Have you tried turning it off and on again? Oh, you have? Let me get you go someone who can help.” If you know what to do next, this might be the job for you. We're looking for someone who can work independently to deliver high-quality technical support. You'll work closely with the Service Desk Support Supervisor to ensure proper application of diagnostics and outstanding customer service skills. You will also work with Network Engineers and System Administrators to develop skills necessary for advancement to those positions. Your role: Responds to Service Desk Incidents, Major Incidents, Security Incidents, Service Requests and Work Requests that fall into his/her queue in a timely fashion. Experience managing ticketing system Defines new processes or ways of processing Service Desk tasks. May be looked to as the go-to technical lead at the SD. Troubleshoots and resolves hardware/software related problems with laptop computers, desktop computers, PDAs, printers, scanners and other PC based peripherals. Repair, upgrades, builds, rebuilds and maintains laptops and PCs and other equipment. Other duties include maintenance, upgrade, installation and configuration of the equipment outlined above. Assists Supervisor, Service Desk in training of other Computer Service Desk Technicians. Creates tickets for their work and ensures quality information is recorded in them. Works with Network Engineers and/or System Administrators to develop advanced networking and server related skills. Configures and installs end user IP Telephony equipment (phones), as appropriate. May serve as point for Supervisor or Director on key project initiatives or improvement opportunities. What you've got: College degree (in Computer Science or related field) or equivalent is preferred. Technical certifications are a plus. Prior Service Desk experience is required. 2+ years of experience in Desktop Support (DTS) in a Microsoft networking environment, knowledge of server build, repair, configuration and support. Experience in setting up networks, maintaining accounts in Active Directory, and knowledge of security in a network environment is preferred. Demonstrated outstanding customer service skills. Detail oriented. To find more great tech-centric jobs, please visit www.phoenixstaff.com.

Afognak Native Corporation has an exciting opportunity for an IT Support Specialist (helpdesk) to support our corporate office located in Anchorage, AK. The IT Support Specialist will provide end user technical support for desktop and laptop systems, and associated hardware and software within the organization. This includes but is not limited to operating systems, and desktop applications. Handle on-site and remote technical issues as needed. Trouble-shoot network, hardware, software, and application problems. Responsible for maintaining equipment and replacing non-functional equipment. Participate in equipment and/or software installations; moves; adds and changes. Work with other team members on server, client, network, and application-related projects. Troubleshoot and resolve end-user system issues related to Email and Microsoft TEAMS. Install and deploy Windows 11 desktop and laptop computers using SCCM, both locally and remotely. Support the installation and configuration of all end-user software in applicable sites, including many remote offices. Work with all corporate departments and branch offices to investigate, review needs, obtain price quotes, make recommendations, install, and maintain personal computers and applications. Assist in providing computer technical support relating to software and hardware problems reported by users. Maintain IT asset inventory. Provide daily support and technical issues resolution via instant messaging, phone calls, email, and ServiceNow ticketing system. Installs workstations, laptops, and printers. Respond in a timely manner to malware incidents, and remediate malware-infected systems. Demonstrates capacity for prioritization and management in a dynamic environment. Manage and maintain all onsite audio-visual equipment to include daily testing. Provide onsite and offsite audio-visual/presentation support for high-profile director meetings. Provide high-level Board of Director support as needed. Assist remote offices in troubleshooting Internet and network problems. Create user Active Directory accounts, Exchange email accounts, and TEAMS accounts. Add/remove user accounts from security and distribution groups. Performs other related duties as required. Lifting up to 75lbs may be required as well as maneuvering under desks and equipment. Payrate: $24.04 to $28.85 Hourly Requirements Strong, technical working knowledge of Windows Operating Systems and Microsoft Office. Bachelor's degree in Computer Science or Business Management preferred, or equivalent work experience may be substituted (at least two (2) to five (5) years). Must have a strong technical background and a positive attitude. Must have a willingness to learn new technologies, be a team player, and provide excellent customer service. Must be self-motivated and be able to work with limited supervision. Experience troubleshooting computer hardware and software. Two to five years of technical computer support experience. Some experience in computer repair. Experience installing operating systems and applications on desktop and laptop computers. Knowledge and troubleshooting skills in basic networking, including TCP/IP, DHCP, and DNS. Basic understanding of Active Directory a plus. Office 365 knowledge a plus. CompTIA A+ certification preferred. Microsoft MCSA: Windows 10 a plus. Hands-on experience with Microsoft-based computer hardware. Excellent troubleshooting and diagnostic skills. Demonstrated ability to interact with all technical and non-technical members of the organization. Knowledge of handheld mobile devices such as iPhones, and Android devices. Strong communication skills, including both verbal and written skills. SCCM experience preferred.

Job Description**CONTINGENT UPON CONTRACT AWARD**Overview: Job Title: Senior Help Desk Technician Security Clearance: Secret (Due to the nature of the work and contract requirements, U.S. Citizenship is required. ) Description: C3EL is seeking a cleared Senior Help Desk Technician to join our on-site team in Alaska at Fort Richardson and Fort Wainwright. This position will provide direct IT support to users across multiple network environments, ensuring rapid response and issue resolution in accordance with established Service Level Agreements (SLAs). The Senior Help Desk Technician will troubleshoot hardware and software issues, support system imaging and deployment, and assist with network and Active Directory management in support of U.S. operations. Responsibilities will include, but not be limited to: Provide Tier I-II technical support for SIPR, NIPR, and CENTRIX environments. Troubleshoot and resolve issues related to hardware, software, servers, mobile devices, and A/V equipment. Manage and track incidents through Altiris Help Desk and Remedy ticketing systems. Perform system imaging and OS deployment using Altiris Deployment Solution (DS) or SCCM. Administer and maintain Active Directory accounts, permissions, and group policies. Support and troubleshoot network connectivity and configuration issues. Escalate complex issues to Tier III support or system engineers as needed. Ensure all service requests are completed within established SLAs and documented properly. Provide courteous, professional customer service in all end-user interactions. Minimum Qualifications: U.S. Citizenship. An active, in-scope US Government issued Secret clearance. Current DoD-8570 IAT Level 1 baseline certification (Net+ CE, or equivalent). 5-7 years of experience providing IT support services, troubleshooting both hardware and software in mixed environments. Demonstrated experience supporting: Workstations and laptops across SIPR, NIPR, CENTRIX, and STAMIS networks. Active Directory administration and user support. OS delivery methods such as Altiris Deployment Solution (DS) and SCCM. Help Desk ticket tracking systems (Altiris Help Desk, Remedy). Networking fundamentals and troubleshooting. Preferred Qualifications: Experience providing IT Tiered Support Services within DISA, USARPAC, or USARC environments. Extensive knowledge of Altiris Help Desk Solution, Altiris Deployment Solution, and Altiris Software Delivery. Education: A minimum of a High School diploma or equivalent is required.

Job Description Hansen Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau and active expansion into Anchorage. We're a team of 26 today, scaling quickly, and investing in the leadership capacity needed to grow sustainably while serving our clients with consistency and excellence. We are not a corporate machine-and we don't want to be! We run lean, trust our team, and believe in leadership that works with the team, not above it. We are relationship-first, execution-focused, and allergic to bureaucracy. We're looking for experienced, customer-focused IT Support Technicians to join our team. If you take pride in helping people, solving technical challenges, and keeping systems running seamlessly, we want to hear from you! Please note: This is an ongoing recruitment. We're continuously hiring to support our growing team. What You'll Do As an IT Support Technician, you'll be part of our service delivery team, ensuring clients receive timely, effective, and friendly IT assistance. Depending on your experience, your responsibilities may include: Provide friendly and effective technical support both remotely and onsite. Respond to client requests submitted through tickets, phone calls, emails, and in-person interactions. Support desktops, servers, Microsoft 365, and other business technologies. Assist with system administration, network management, and project work as skills allow. Document solutions and contribute to the team knowledge base. Collaborate with team members to ensure smooth escalations and effective knowledge sharing. Provide support during occasional evenings and weekends as required. What You Bring To The Table At least one year of IT support, help desk, or related experience. Friendly and approachable personality with strong people skills A customer-first mindset with a collaborative attitude Strong problem-solving skills, with the ability to spot patterns and suggest long-term fixes. A proactive and resourceful attitude, and the confidence to ask for help when needed. Passion for technology and how it can make a positive impact. Curiosity and drive to keep learning-we support ongoing training and certifications! What You'll Need Ability to pass a basic background check for airport security badging Valid driver's license (or willingness to get one) and the ability to drive. Driver policies apply. Please note that we do not expect you to have a car. Where You'll Work This is an in-office role in Juneau or Anchorage, Alaska. This is NOT a remote position. What's In It For You Full-time, permanent role Compensation based on experience, starting at $25/hr Health insurance (with vision coverage) Retirement plans Personal Time Off Flexible scheduling policy Mobile device plans reimbursement Why You'll Want to Work with Us Employee satisfaction and growth is important to us! We are committed to helping employees dedicate part of their paid time to personal growth through courses and certifications relevant to their specific interests, research and development, and team-building opportunities. See what else our current employees have to say. Hansen Gress is committed to equal treatment and opportunities for all employees and job applicants. We are dedicated to building an inclusive and diverse company and have no tolerance for discrimination or harassment. We strive to provide meaningful opportunities for all, particularly those who have been traditionally marginalized in tech fields. Powered by JazzHR 6XR3bAymP1

Join the Alaska Court System's Networking team and help power the systems that keep justice moving! We're looking for a tech-savvy problem solver who enjoys working with servers, networks, and cutting-edge tools. In this role, you'll install and maintain Datacenter/WAN/LAN infrastructure, and manage systems like Microsoft Windows Server, Exchange, SQL, Citrix, antivirus software, and more-keeping our critical technology running smoothly. You'll troubleshoot network issues, fine-tune system performance, and make sure users have secure access to the tools they need. From supporting local and wide area networks to enhancing digital communication systems, your work will have a real impact every day. You'll collaborate with state agencies and vendors, plan for emergencies, and help shape the future of court technology. If you like variety, this job delivers-you'll even travel to remote court locations across Alaska to set up or repair systems, bringing high-quality tech support wherever it's needed. Every day brings new challenges and the chance to make a difference. * * * * * * * * * * * * * * * US CITIZENSHIP IS REQUIRED FOR THIS POSITION TO OBTAIN SECURITY CLEARANCE. * * * * * * * * * * * * * * * * This is a flexibly-staffed position. Progression to the higher level may occur when the incumbent: 1) successfully completes a specified training plan; 2) meets all other specified terms of the flexible staffing agreement; 3) meets the minimum qualifications of the higher level; 4) is certified by the supervisor as capable to perform at the higher level; and 5) is approved by the Human Resources Department. When certified, the position may be reclassified to Network Specialist 2, salary range 20 ($3,633.00 bi-weekly). This position is in the partially-exempt service; the incumbent serves "at-will" to the appointing authority. An ideal candidate will possess the following knowledge, skills, and abilities. Please detail each of these in the required letter of interest. * Effective problem-solving, multi-tasking and critical thinking skills. * Experience and ability to deal with high-priority, confidential, or sensitive information. * Ability to work calmly and effectively under tight/high-pressure deadlines and changing priorities. * Ability to stay focused on numerous details and maintain a high level of accuracy. * Ability to accept supervision and direct instruction. * Ability to communicate information courteously, accurately and effectively. PREFERRED EXPERIENCE: An ideal candidate will possess the following preferred experience. Please detail each of these in the required letter of interest. * Two (2) years of active directory experience within the last three (3) years. * One (1) year of VMware experience (Version 7 or higher). * One (1) year of Citrix experience (Version 7.15 or higher). * One (1) year of Cisco Meraki Security Appliance or similar infrastructure experience. * One (1) year of Palo Alto or similar web security software experience. * One (1) year of experience administering a Microsoft Exchange installation (Version 2010 or higher). * One (1) of experience configuring Cisco routers and switches. * Possess a Microsoft infrastructure certification, Microsoft Security Certification, Cisco Certified Network Associate (CCNA), or relevant certification. The Work Hours Full-time court employees are currently scheduled to work 37.5 hours per week. The work hours for this position are Monday - Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break. Exceptional Benefits for Full-Time Employees We offer a competitive benefits package that includes12 paid holidays, medical, dental, and optional vision coverage, and employer-paid life insurance. Employees are enrolled in the Public Employees Retirement System (PERS) and the Alaska Supplemental Annuity Plan (SBS), with access to the Alaska Deferred Compensation Plan. Personal leave is accrued for vacation, illness, or personal needs. Enjoy peace of mind and long-term security while serving your community. See ************************************ for additional information. LEGAL RIGHT TO ACCEPT EMPLOYMENT The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function as an employer sponsor. For more information on the Alaska Court System, please visit: **************************** The Alaska Court System is an EEO employer and proudly promotes diversity. Minimum Qualifications Three years of professional experience in networking, information technology analysis and troubleshooting, system maintenance, computer hardware and software installation and maintenance, network utilities and services, and database management; one year of which MUST be in Microsoft-based network operating systems. Substitution: A bachelor's degree in Information Technology, Computer Engineering, Computer Science or a closely related field may substitute for two years of non-specific professional experience. OR Microsoft infrastructure certification, Microsoft Security Certification, Cisco Certified Network Associate (CCNA), or relevant certification may substitute for one year of non-specific professional experience. Additional Required Information This applies to your application submission. Documents to be Attached to the Application (REQUIRED): * A letter of interest, completed per the instructions below. * Post-secondary transcripts, if using education to meet minimum qualifications. Documents to be Submitted at the Time of Interview (REQUIRED): If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application): * Copies of your most recent (2) performance evaluations or two (2) letters of recommendation. * A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses. LETTER OF INTEREST Please attach a professional letter of interest to your application before submitting it online or, if unable to attach to your application, email it to ************************. Your letter of interest should: 1) Be professionally written and include proper format, grammar, spelling, and punctuation. 2) Explain how you meet the minimum AND preferred qualifications of the position. WORK HISTORY If using work experience not already documented in your application, provide the employer's name, your job title, dates of employment and whether full or part-time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment. EDUCATION If post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of academic transcripts will be required at time of interview. SELECTION PROCEDURE Applicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants. If your application is considered "not qualified," you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor. NEPOTISM REVIEW To avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director. BACKGROUND AND CREDIT CHECKS A criminal background check and credit check will be conducted prior to an employment offer being made. Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer "no" to these questions. If you are not sure if your situation requires disclosure, please contact the Human Resources Department at **************. The Court System reserves the right to confirm all background information. Contact Information Contact Title: Recruitment E-Mail: ************************ Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501 Phone Number: ************** The Alaska Court System provides a variety of benefits for eligible employees, which are a significant part of the total compensation package. The following are typical benefits available to full-time employees. Actual benefits received may differ by position type or be prorated for other than full time work. * Membership in the Public Employees Retirement System (PERS) * Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security * Medical and dental coverage for employee and eligible dependents * Vision plan (optional) * Employer paid Basic Life Insurance with additional coverage available * 12 paid holidays per year * Personal leave accrual based on years of creditable state service * Option to enroll in the Alaska Deferred Compensation Plan For more information on the Alaska Court System, please visit: **************************** 01 US Citizenship is required for this position to obtain security clearance. Can you verify that you meet this requirement? * Yes * No 02 Are you a current or former Alaska Court System employee? If yes, please list location and department. * Yes * No 03 Have you attached (or submitted) the required letter of interest detailing how your knowledge, skills, and abilities pertain to the bulleted points listed in the job description? Failure to submit a letter of interest will disqualify you from consideration for an interview. * Yes * No 04 The work schedule for this position is Monday - Friday from 8:00 a.m. to 4:30 p.m. Do you understand this requirement? * Yes * No Required Question Employer State of Alaska Address PO Box 110201 Juneau, Alaska, 99811 Phone ************** (Statewide toll-free number) ************** (Juneau and out-of-state callers) Website ****************************

BEM Systems, LLC (BEM). -an environmental consulting firm providing comprehensive environmental services -is hiring Full-Time Environmental Field Technicians for the 2026 field season. This is a hands-on, outdoor role ideal for college students, recent grads, or anyone studying environmental science, biology, ecology, or natural resources who wants real-world experience beyond the classroom. This seasonal position starts in the April/May time frame (weather dependent) and runs through the fall, offering paid, field-based experience that builds skills employers in environmental and natural resource fields are looking for. What You'll Be Doing You'll be part of a field team working across Alaska conducting work on long-term monitoring and remedial investigation projects. The majority of work will be conducted in Alaska during the peak of the field season May through August; select required training, such as the use of specific field equipment, HAZWOPER, and CPR/First Aid, may take place in April, prior to field work starting. Key Responsibilities: Support the field lead and project managers on field investigations (soil, groundwater, sediment, surface water). This may include using field sampling and testing equipment, GPS and iPad equipment for data collection, and documenting field measurements under the direction of a Qualified Environmental Professional or Qualified Sampler. Provide office support for projects, including supporting the preparation of permits, work plans, and technical reports. Strong analytical skills to synthesize field and laboratory data for purposes of interpretation, distilling trends, comparison against regulatory standards, and drawing conclusions are preferred. Qualifications Requirements Enrolled in an environmental-related science or engineering university program. Proficient with MSWord, Excel, PowerPoint, and Outlook software. Abilities and Skills Self-motivated team player. Good verbal and written communication skills. Ability to travel in small aircraft, helicopters, and/or four-wheelers. Commitment to safe work practices. Ability to obtain the necessary background security clearances to active military installations. Ability to perform well under pressure and within established deadlines. Ability to work extra hours to accommodate the work load (May-August). Ability to carry objects up to 50 pounds. Possess a valid driver's license and clean driving record. Compensation and Benefits: This is a full-time, seasonal, non-exempt hourly position with overtime eligibility. BEM will pay for various certifications and educational training to assist in advancing the intern's knowledge and are specific to the projects they will be supporting. This position is hourly with a minimum of 24 hours a week. There may be weeks where students will be working 50 hours a week in Fairbanks or various remote radar sites. In these situations, housing, transportation, and per diem will be provided.

GCI's Desktop Technician I will be responsible for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system requests and issues. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Design, develop, test, and implement IT solutions that benefit company business improving processes, applications, and utilities, while providing local and remote employees and contractors with technical support for desktop hardware, software, and operating system issues following documented established procedures. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Actively pursuing training and development opportunities to enhance technical skills and knowledge base. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. The ability to multi-task and adapt to multiple changing priorities is essential. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to build and maintain effective working relationships with customers, management staff, and peers. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Strong interpersonal and communication abilities, both written and verbal, while communicating with technical and non-technical customers. Excellent documentation and organizational skills. Excellent active listening and problem-solving skills with the ability to analyze, troubleshoot and resolve user's problems utilizing unified communications tools and in person. Installation and configuration of recent and current Windows OSs, Mac iOs, Intel-based desktop, laptops, and mobile devices, IP-based wired and wireless networks, MS Office Applications, ticketing applications, and Point-of-Sale systems. Apple OS and iOS app support, upgrades, and general troubleshooting. Utilizing JAMF environment to include installations, configurations, and recovery solutions. Software and hardware deployment tools required for developing and deploying images in an enterprise-wide environment. Setup and configure local and network-attached devices. Knowledge of industry standards for network wiring, wireless networks, and installation and maintenance procedures of computer systems' hardware and software. Knowledge of remote access tools such as Beyond Trust Remote Support/Bomgar used to remediate and coordinate remote computer issues and software installs. Level Definition Position Title: Desktop Technician I Grade: T05 Additional Job Requirements: This is an entry level position within the IT desktop career path. Must have a basic understanding of telecommunications; provide employees and contractors with technical assistance with computer hardware, software, and Operating System configurations and issues. Provide technical assistance in person, remotely, and via unified communications methods. Working under close supervision will execute basic troubleshooting, analyzing and resolution for computer hardware and software support issues. Work with internal employees and external contracting customers in analyzing, troubleshooting, and resolving computer hardware and software support issues. Image and deploy desktops, laptops, and mobile devices as needed for new hires, local and remote repairs, and upgrades, providing users with informal training on computer applications and hardware best practices, and provide customer service from front counter. Update status and/or resolve Tier II support tickets according to priority in the Cherwell and JIRA ticketing systems, documenting root cause and detailed resolution as work is performed. Utilize standard diagnostic tools to troubleshoot and resolve issues with Windows and MAC iOS computers, mobile devices, network connections, point of sale systems, printers, and IP phones. Maintain current Desktop Services SOPs (Standard Operation Procedures), and regularly update any changes through the Knowledge Support Center using enterprise knowledge article repositories. Prepare equipment for shipping and warehouse pickup. Receive, document and inventory incoming packages. Minimum Qualifications: Required: High School diploma or equivalent. Minimum two (2) years of experience in technical customer support, desktop users with hardware and/or software applications. Preferred: Associate degree in information technology/Systems, Computer Science, Communications, electronics, telecommunications or related. Telecommunications experience. CompTIA A+ or CompTIA Network+ ITIL Foundations/ACSP/MCP/MCDST/HDI-DST Other telecom industry or job specific certifications. Required at ALL Levels DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.\ All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

We're looking for a detail oriented and solutions-driven Enterprise Infrastructure Technician to help support and maintain our organization's enterprise infrastructure. In this role, you'll be the first point of contact for technical support - troubleshooting hardware and software issues, ensuring optimal system performance, and helping integrate new tools and services that keep our operations running smoothly. The selected candidate will take ownership of resolving service requests within their scope and ensure timely escalation of issues that may require additional support. This position is based on-site at our Abbott Headquarters (1941 Abbott Rd.) Pay Range: $30.71 - $46.57 ESSENTIAL JOB FUNCTIONS: Respond promptly to credit union employee requests for technical assistance via sanctioned communication channels. Analyze, triage, resolve or escalate incoming support requests. Apply organizational service standards to end-user interactions to ensure consistent high-quality customer service. Ensure compliance with organizational policies and standards. Performs other duties as assigned. ADDITIONAL RESPONSIBILITIES: Project a positive attitude during all contacts with members and team members that is consistent with Credit Union 1's mission statement and core values. Meets the current standards as established for the department or branch in the completion of all assigned duties. Perform other duties as assigned. QUALIFICATIONS: A high school diploma or equivalent. 1-2 years of IT troubleshooting experience and experience in the financial industry preferred. Able to obtain IT-related certification within 6 months of hire. Must be familiar with Active Directory and Windows environment. Proficient verbal and written and verbal communication skills are . A professional and courteous demeanor. Must be able to communicate with credit union staff and the public in a tactful and confidential manner. Must also be able to work a flexible schedule including weekends, mornings, nights and holidays. Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC). Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com

Job DescriptionDescription: We are seeking a highly motivated and personable IT Support Specialist to join our technology team. This hybrid Service Desk / Field Technician role is ideal for someone with solid foundational IT skills who is eager to grow their skill in more advanced system, network, and infrastructure support. This position will support multiple dealerships across the region and serve as the primary on-site IT resource for Alaska, providing hands-on troubleshooting, exceptional customer service, and light network support. The ideal candidate is self-driven, adaptable, and excited to work in a fast-paced, multi-location environment. While the position follows a set weekly schedule, flexibility for early/late shifts and occasional nights or weekends (typically scheduled well in advance) is important. Key Responsibilities • Provide Tier 1-2 support, including password resets, account unlocks, workstation troubleshooting, and software support. • Manage user lifecycle processes in Active Directory, Office 365, and other internal systems. • Image, configure, and deploy desktops, laptops, and peripheral hardware for new and existing users. • Deliver both remote and on-site technical support across multiple dealerships. • Travel between local sites and provide periodic ON-SITE support in Fairbanks and Soldotna. • Assist with basic network administration tasks, including DHCP/DNS checks, GPO troubleshooting, and firewall console access for guided configuration changes. • Support technology rollouts, dealership openings, and major deployment projects. • Maintain documentation, ticket updates, and detailed notes to ensure continuity of support. • Identify recurring issues, propose improvements, and take initiative in finding solutions. • Collaborate with the broader IT team while acting as the primary technical resource for Alaska operations. WORKING CONDITIONS/ENVIRONMENTAL FACTORS: • Primarily indoor office environments with occasional exposure to outdoor weather during on-site visits. • May encounter moderate noise, cleaning chemicals, or other standard workplace hazards. • Must be willing to travel locally and occasionally out of state as needed. PHYSICAL REQUIREMENTS: • Standing/walking: Frequently, up to ¾ of the work shift, often on hard surfaces. • Sitting: Frequently, up to ¾ of the work shift. • Lifting: Occasionally up to 50 lbs; rarely up to 100 lbs. • Carrying: Occasionally up to 50 lbs for distances up to 200 feet. • Bending/twisting: Frequently. • Climbing: Rarely; may use ladders up to six feet. • Reaching: Occasionally at all height levels. • Pushing/pulling: Occasionally up to 30 lbs of force. • Fine hand manipulation required for repairs and equipment handling. As the sole IT support on site you will be the only one to carry the equipment to and from placed. Requirements: • 1-2 years of hands-on experience in IT support, help desk, or a related technical field. • Strong customer service and communication skills; able to work professionally with all levels of staff. • Solid understanding of Windows 10/11, desktop support, and basic troubleshooting methodologies. • Familiarity with Active Directory, DNS, DHCP, Group Policy, and Office 365 administration. • Ability to travel regularly to local dealerships and occasionally out of state. • Self-motivated with strong multitasking, time management, and organizational abilities. Preferred Skills: • Experience with remote support tools and ticketing systems. • Exposure to networking concepts, firewall interfaces, and escalation workflows. • Experience supporting multi-site environments. • CCNA or similar networking knowledge (preferred but not required). • Comfort working independently as the sole technician supporting a region. Helpful Knowledge, Skills and Abilities: Windows 10/11, Desktop/Laptop Support, Troubleshooting, Active Directory, Customer Service Hardware Support, Office 365, Help Desk Support, Ticketing Systems, Computer Imaging Technology Deployment, Remote Support Tools, Basic Networking, Firewall Console Familiarity

Job Description DenaliTEK is seeking an experienced Technical Support Specialist with proven Managed Service Provider (MSP) experience and hands-on ticketing system usage. This role is not entry-level and is intended for professionals who have supported multiple client environments within an MSP and are comfortable working within established ticketing, documentation, and SLA-driven workflows. The ideal candidate can handle escalations beyond basic helpdesk issues, works efficiently in ConnectWise, and understands the operational expectations of an MSP environment. Why DenaliTEK Established MSP with defined processes and expectations Opportunity to grow into higher-level technical or specialized roles Collaborative team environment with a focus on quality and accountability Competitive compensation based on experience Key Responsibilities Provide Tier 1 & 2 technical support for MSP clients across multiple environments Work daily in ConnectWise Manage for ticketing, time entry, and documentation Troubleshoot and resolve issues involving: Windows workstations and servers Active Directory and Group Policy Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID) Networking fundamentals (firewalls, switches, access points, VPNs) Escalate complex issues appropriately while owning resolution through completion Maintain accurate, detailed ticket notes and documentation Adhere to MSP standards, processes, and SLAs Requirements Candidates must meet all of the following: 1+ years of experience working for a Managed Service Provider (MSP) Demonstrated, hands-on experience using ConnectWise or similar ticketing systems Experience supporting multiple client environments concurrently Strong troubleshooting skills beyond basic password resets and desktop support Proven ability to work independently in a fast-paced MSP environment Strong written documentation and communication skills This role is not intended for entry-level candidates or individuals without MSP and ticketing experience. Benefits 100% company-paid medical, dental, and vision insurance 401(k) with company contribution 4 weeks of PTO annually, plus 7 paid holidays Reimbursements for mileage, parking, internet, and cell phone A no-drama, no-politics environment that values performance and integrity We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Applicants will be contacted via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Configure, manage, update, and maintain servers and databases including management of server certificates Monitor and analyze server performance and health on-prem and in cloud Diagnose, troubleshoot, and document server software and hardware issues Create and implement server upgrade schedule and replacement plan Perform data backup and restore functions Create and manage user accounts, employee email accounts, groups and permissions in a hybrid on-prem and Entra ID Active Directory structure Install and configure software and security on systems/devices Maintain and integrate enterprise application systems Resolve performance issues and automate tasks as required Document all work/tasks preformed Collaborate with other departments and subsidiary companies to ensure proper support being met for daily work requirements and contractual obligations Preform system, application and security event auditing Create and manage Group Policies and Objects Manage Domain Controllers and AD Forest in Hybrid M365 environment Assist in completing IT service support tickets as necessary QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum) Qualifications Bachelor's degree in computer science/related field and, Two years of experience as a Systems Administrator, Network Administrator or similar role Or Five years of related experience as a Systems Administrator, Network Administrator or similar role Knowledge, Skills, Abilities, and Other Characteristics Thorough understanding of systems integration Experience with DNS, DHCP, WSUS, SCCM (Configuration Manager), M365 Admin stack, Intune, Azure Cloud and various other Microsoft platforms Ability to produce reports on system functions when necessary Ability to work and conduct research independently Excellent verbal and written communication skills Collaboration skills and the ability to work well with a team Ability to manage time efficiently and multi-task effectively Experience administrating SAN's and VMWARE Experience with Microsoft Azure cloud and services, including server deployment, networking, etc. Experience with web filtering software Experience administrating Cisco networking hardware (switching, telecom, wireless technologies) or similar systems Experience using/troubleshooting/deploying Windows Operating Systems and Windows Server Operating Systems and services Experience utilizing on-prem Active Directory, EntraID, and Azure via hybrid environment Experience configuring commissioning/de-commissioning Domain Controllers and Forest levels Experience troubleshooting and managing Microsoft 365 Admin Centers Experience utilizing network managed backup solutions Experience with managed antivirus/malware applications Knowledge of RAID and best practice usage NECESSARY PHYSICAL REQUIREMENTS The first paragraph of this section is required. Change only the second paragraph to fit the job. Delete this line after posting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must always maintain a constant state of mental alertness. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. WORK ENVIRONMENT The first paragraph of this section is required. Change only the second paragraph to fit the job. Delete this line after posting. Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.