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Patient relations director vs clinical director

The differences between patient relations directors and clinical directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient relations director and a clinical director. Additionally, a clinical director has an average salary of $96,497, which is higher than the $94,921 average annual salary of a patient relations director.

The top three skills for a patient relations director include patients, patient care and patient safety. The most important skills for a clinical director are patients, patient care, and physical therapy.

Patient relations director vs clinical director overview

Patient Relations DirectorClinical Director
Yearly salary$94,921$96,497
Hourly rate$45.64$46.39
Growth rate28%28%
Number of jobs91,30883,232
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 43%
Average age4747
Years of experience66

What does a patient relations director do?

A patient relations director is primarily in charge of spearheading and overseeing the efforts in maintaining an active communication line between patients and health care providers. Their responsibilities revolve around devising strategies to improve client interactions, liaising with patients and their families, answering inquiries, and providing information assistance as needed. They must also address the concerns and issues raised by patients or families, resolving them promptly and efficiently. Furthermore, as a patient relations director, it is essential to lead and encourage staff to reach goals, all while implementing the hospital's policies and regulations.

What does a clinical director do?

A clinical director is a managing professional who manages the work of healthcare providers to ensure quality patient care is achieved. Clinical directors are responsible for organizational tasks such as adjusting staff schedules, explaining insurance benefits to the patients, and managing financial reports. They can work either in small clinics with a smaller workforce or larger hospitals with multiple departments. Clinical directors may also assist in the hiring process of healthcare providers and should establish a positive work environment.

Patient relations director vs clinical director salary

Patient relations directors and clinical directors have different pay scales, as shown below.

Patient Relations DirectorClinical Director
Average salary$94,921$96,497
Salary rangeBetween $61,000 And $145,000Between $63,000 And $145,000
Highest paying CityNorth Las Vegas, NVNew York, NY
Highest paying stateNevadaRhode Island
Best paying companyAstraZenecaSutro Biopharma
Best paying industryHealth CareHealth Care

Differences between patient relations director and clinical director education

There are a few differences between a patient relations director and a clinical director in terms of educational background:

Patient Relations DirectorClinical Director
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 43%
Most common majorNursingNursing
Most common collegeUniversity of PennsylvaniaUniversity of North Carolina at Chapel Hill

Patient relations director vs clinical director demographics

Here are the differences between patient relations directors' and clinical directors' demographics:

Patient Relations DirectorClinical Director
Average age4747
Gender ratioMale, 25.0% Female, 75.0%Male, 35.2% Female, 64.8%
Race ratioBlack or African American, 11.5% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 7.1% White, 61.2% American Indian and Alaska Native, 0.7%Black or African American, 11.6% Unknown, 4.3% Hispanic or Latino, 14.6% Asian, 8.1% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage12%12%

Differences between patient relations director and clinical director duties and responsibilities

Patient relations director example responsibilities.

  • Manage oversight to joint commission and other regulatory requirements.
  • Lead interdisciplinary teams working on quality improvement initiatives and prepare for a JCAHO survey.
  • Coach staff on hospital systems such as CMS, IEX, CTI and TCS.
  • Maintain monthly reports, payroll, and budget.
  • Create bi-weekly schedule for staff, approve PTO's & vacation requests.
  • Cover shifts for outlying facilities when either PTO is taken or employees call out.
  • Show more

Clinical director example responsibilities.

  • Develop distinctive ambulatory strategies to achieve and sustain competitive healthcare advantage.
  • Manage and assist with data collection and input for MDS.
  • Manage quality of documentation through education and electronic review of clinical processes utilizing HCHB EMR.
  • Manage front office, marketing, and communication -demonstrated/supervise exercises for patients -Developed instructional packets for home exercise programs
  • Manage projects and ambulatory system initiatives, and collaborate with system leadership teams to ensure EMR alignment with all regulatory requirements.
  • Experience in GCP, FDA audits, and regulatory guidance review and implementation.
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Patient relations director vs clinical director skills

Common patient relations director skills
  • Patients, 21%
  • Patient Care, 9%
  • Patient Safety, 7%
  • Revenue Cycle, 5%
  • Customer Service, 5%
  • Acute Care, 4%
Common clinical director skills
  • Patients, 18%
  • Patient Care, 11%
  • Physical Therapy, 5%
  • Social Work, 4%
  • Rehabilitation, 4%
  • Clinical Services, 3%

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