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Phone sales representative vs associate sales representative

The differences between phone sales representatives and associate sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a phone sales representative and an associate sales representative. Additionally, an associate sales representative has an average salary of $51,007, which is higher than the $38,105 average annual salary of a phone sales representative.

The top three skills for a phone sales representative include customer service, excellent interpersonal and outbound calls. The most important skills for an associate sales representative are work ethic, patients, and product knowledge.

Phone sales representative vs associate sales representative overview

Phone Sales RepresentativeAssociate Sales Representative
Yearly salary$38,105$51,007
Hourly rate$18.32$24.52
Growth rate4%4%
Number of jobs235,767333,049
Job satisfaction--
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 59%
Average age4747
Years of experience44

Phone sales representative vs associate sales representative salary

Phone sales representatives and associate sales representatives have different pay scales, as shown below.

Phone Sales RepresentativeAssociate Sales Representative
Average salary$38,105$51,007
Salary rangeBetween $23,000 And $60,000Between $37,000 And $68,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Verint
Best paying industry-Health Care

Differences between phone sales representative and associate sales representative education

There are a few differences between a phone sales representative and an associate sales representative in terms of educational background:

Phone Sales RepresentativeAssociate Sales Representative
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Phone sales representative vs associate sales representative demographics

Here are the differences between phone sales representatives' and associate sales representatives' demographics:

Phone Sales RepresentativeAssociate Sales Representative
Average age4747
Gender ratioMale, 51.1% Female, 48.9%Male, 50.8% Female, 49.2%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between phone sales representative and associate sales representative duties and responsibilities

Phone sales representative example responsibilities.

  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
  • Perform telemarketing duties for online advertisement/marketing
  • Perform telemarketing duties for online advertisement/marketing

Associate sales representative example responsibilities.

  • Manage organization website and Facebook page; writing articles for websites and newsletters.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Phone sales representative vs associate sales representative skills

Common phone sales representative skills
  • Customer Service, 17%
  • Excellent Interpersonal, 15%
  • Outbound Calls, 11%
  • Inbound Calls, 10%
  • Cell Phones, 6%
  • Telephone Calls, 6%
Common associate sales representative skills
  • Work Ethic, 16%
  • Patients, 13%
  • Product Knowledge, 12%
  • Excellent Interpersonal, 7%
  • Excellent Organizational, 4%
  • Sales Techniques, 4%