Phone sales representative vs inbound sale representative

The differences between phone sales representatives and inbound sale representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a phone sales representative, becoming an inbound sale representative takes usually requires 6-8 years. Additionally, an inbound sale representative has an average salary of $46,054, which is higher than the $38,105 average annual salary of a phone sales representative.

The top three skills for a phone sales representative include customer service, excellent interpersonal and outbound calls. The most important skills for an inbound sale representative are excellent interpersonal, customer service, and mutual funds.

Phone sales representative vs inbound sale representative overview

	Phone Sales Representative	Inbound Sale Representative
Yearly salary	$38,105	$46,054
Hourly rate	$18.32	$22.14
Growth rate	4%	5%
Number of jobs	235,767	118,186
Job satisfaction	-	-
Most common degree	High School Diploma, 37%	Bachelor's Degree, 38%
Average age	47	46
Years of experience	4	8

Phone sales representative vs inbound sale representative salary

Phone sales representatives and inbound sale representatives have different pay scales, as shown below.

	Phone Sales Representative	Inbound Sale Representative
Average salary	$38,105	$46,054
Salary range	Between $23,000 And $60,000	Between $27,000 And $75,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Altice USA
Best paying industry	-	-

Differences between phone sales representative and inbound sale representative education

There are a few differences between a phone sales representative and an inbound sale representative in terms of educational background:

	Phone Sales Representative	Inbound Sale Representative
Most common degree	High School Diploma, 37%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	University of Southern California

Phone sales representative vs inbound sale representative demographics

Here are the differences between phone sales representatives' and inbound sale representatives' demographics:

	Phone Sales Representative	Inbound Sale Representative
Average age	47	46
Gender ratio	Male, 51.1% Female, 48.9%	Male, 46.4% Female, 53.6%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	7%

Differences between phone sales representative and inbound sale representative duties and responsibilities

Phone sales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Perform telemarketing duties for online advertisement/marketing
Perform telemarketing duties for online advertisement/marketing

Inbound sale representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Succeed at inbound sales role utilizing quick rapport building talent while upselling customers.
Create excellent customer service skills and multitasking, by providing professional, reliable customer service in a fast-pace working environment.
Perform adjustments to customers accounts in the CSG and Comtrac database.
Influence and sell CDV and CHSI to new and existing customers.
Meet customers needs and upselling by offering additional products and services base on discovery questions.

Phone sales representative vs inbound sale representative skills

Common phone sales representative skills

Customer Service, 17%
Excellent Interpersonal, 15%
Outbound Calls, 11%
Inbound Calls, 10%
Cell Phones, 6%
Telephone Calls, 6%

Common inbound sale representative skills

Excellent Interpersonal, 21%
Customer Service, 10%
Mutual Funds, 9%
Excellent Organizational, 9%
Data Entry, 5%
Customer Inquiries, 5%

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Phone Sales Representative
Phone Sales Representative vs Inbound Sale Representative

Updated January 8, 2025

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