Phone sales representative vs inside sales representative

The differences between phone sales representatives and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a phone sales representative and an inside sales representative. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $38,105 average annual salary of a phone sales representative.

The top three skills for a phone sales representative include customer service, excellent interpersonal and outbound calls. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.

Phone sales representative vs inside sales representative overview

	Phone Sales Representative	Inside Sales Representative
Yearly salary	$38,105	$44,413
Hourly rate	$18.32	$21.35
Growth rate	4%	4%
Number of jobs	235,767	244,168
Job satisfaction	-	-
Most common degree	High School Diploma, 37%	Bachelor's Degree, 66%
Average age	47	47
Years of experience	4	4

Phone sales representative vs inside sales representative salary

Phone sales representatives and inside sales representatives have different pay scales, as shown below.

	Phone Sales Representative	Inside Sales Representative
Average salary	$38,105	$44,413
Salary range	Between $23,000 And $60,000	Between $28,000 And $69,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Wyoming
Best paying company	-	Berkshire Hathaway
Best paying industry	-	Technology

Differences between phone sales representative and inside sales representative education

There are a few differences between a phone sales representative and an inside sales representative in terms of educational background:

	Phone Sales Representative	Inside Sales Representative
Most common degree	High School Diploma, 37%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	SUNY College of Technology at Alfred

Phone sales representative vs inside sales representative demographics

Here are the differences between phone sales representatives' and inside sales representatives' demographics:

	Phone Sales Representative	Inside Sales Representative
Average age	47	47
Gender ratio	Male, 51.1% Female, 48.9%	Male, 54.7% Female, 45.3%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between phone sales representative and inside sales representative duties and responsibilities

Phone sales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Perform telemarketing duties for online advertisement/marketing
Perform telemarketing duties for online advertisement/marketing

Inside sales representative example responsibilities.

Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
Generate leads through the use of Linkedin, firm websites and legal magazines.
Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
Manage help desk support for company ERP system as well as employee hardware and software issues.
Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.

Phone sales representative vs inside sales representative skills

Common phone sales representative skills

Customer Service, 17%
Excellent Interpersonal, 15%
Outbound Calls, 11%
Inbound Calls, 10%
Cell Phones, 6%
Telephone Calls, 6%

Common inside sales representative skills

Customer Service, 22%
CRM, 6%
Outbound Calls, 5%
Product Knowledge, 4%
Work Ethic, 4%
Sales Process, 3%

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Phone Sales Representative
Phone Sales Representative vs Inside Sales Representative

Updated January 8, 2025

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