Phone sales representative vs outbound sales representative

The differences between phone sales representatives and outbound sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a phone sales representative and an outbound sales representative. Additionally, an outbound sales representative has an average salary of $45,723, which is higher than the $38,105 average annual salary of a phone sales representative.

The top three skills for a phone sales representative include customer service, excellent interpersonal and outbound calls. The most important skills for an outbound sales representative are outbound sales, customer service, and excellent interpersonal.

Phone sales representative vs outbound sales representative overview

	Phone Sales Representative	Outbound Sales Representative
Yearly salary	$38,105	$45,723
Hourly rate	$18.32	$21.98
Growth rate	4%	4%
Number of jobs	235,767	240,781
Job satisfaction	-	-
Most common degree	High School Diploma, 37%	High School Diploma, 33%
Average age	47	47
Years of experience	4	4

Phone sales representative vs outbound sales representative salary

Phone sales representatives and outbound sales representatives have different pay scales, as shown below.

	Phone Sales Representative	Outbound Sales Representative
Average salary	$38,105	$45,723
Salary range	Between $23,000 And $60,000	Between $24,000 And $84,000
Highest paying City	-	Hoboken, NJ
Highest paying state	-	New Jersey
Best paying company	-	Altice USA
Best paying industry	-	-

Differences between phone sales representative and outbound sales representative education

There are a few differences between a phone sales representative and an outbound sales representative in terms of educational background:

	Phone Sales Representative	Outbound Sales Representative
Most common degree	High School Diploma, 37%	High School Diploma, 33%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	SUNY College of Technology at Alfred

Phone sales representative vs outbound sales representative demographics

Here are the differences between phone sales representatives' and outbound sales representatives' demographics:

	Phone Sales Representative	Outbound Sales Representative
Average age	47	47
Gender ratio	Male, 51.1% Female, 48.9%	Male, 45.9% Female, 54.1%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between phone sales representative and outbound sales representative duties and responsibilities

Phone sales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Perform telemarketing duties for online advertisement/marketing
Perform telemarketing duties for online advertisement/marketing

Outbound sales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Build rapport while selling customers solar panels, porches, and double glaze windows.
Assist customers with there questions and concerns, telemarketing, distribute flyers within neighborhood.
Require multitasking, responding appropriately to customer questions and concerns, and negotiating sales for additional products and services.
Educate customers and are experts in all TWC products, services and packages along with competitor's offerings.
Serve as expert and educator to customers on all TWC products, services and packages along with competitor's offerings.

Phone sales representative vs outbound sales representative skills

Common phone sales representative skills

Customer Service, 17%
Excellent Interpersonal, 15%
Outbound Calls, 11%
Inbound Calls, 10%
Cell Phones, 6%
Telephone Calls, 6%

Common outbound sales representative skills

Outbound Sales, 25%
Customer Service, 11%
Excellent Interpersonal, 9%
Excellent Organizational, 8%
CRM, 7%
Inbound Calls, 5%

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Phone Sales Representative
Phone Sales Representative vs Outbound Sales Representative

Updated January 8, 2025

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