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Receptionist/billing clerk vs billing specialist

The differences between receptionist/billing clerks and billing specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist/billing clerk and a billing specialist. Additionally, a billing specialist has an average salary of $35,624, which is higher than the $31,932 average annual salary of a receptionist/billing clerk.

The top three skills for a receptionist/billing clerk include patients, data entry and customer service. The most important skills for a billing specialist are patients, customer service, and data entry.

Receptionist/billing clerk vs billing specialist overview

Receptionist/Billing ClerkBilling Specialist
Yearly salary$31,932$35,624
Hourly rate$15.35$17.13
Growth rate--3%
Number of jobs129,53055,205
Job satisfaction--
Most common degreeHigh School Diploma, 31%Bachelor's Degree, 31%
Average age4246
Years of experience22

What does a receptionist/billing clerk do?

A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.

What does a billing specialist do?

Billing specialists are accounting or finance employees who are responsible for sending out billing invoices to clients. They calculate charges that their clients have incurred. They then write bills, ensure that all details are correct, and send these out to clients. They also manage payment due dates and ensure that clients are duly reminded of such deadlines. Billing specialists also manage client accounts and ensure that they are paying on time. They help identify clients who have outstanding payables and send out collection notices to them. At times, billing specialists also manage the receipt of payments to manage account records better.

Receptionist/billing clerk vs billing specialist salary

Receptionist/billing clerks and billing specialists have different pay scales, as shown below.

Receptionist/Billing ClerkBilling Specialist
Average salary$31,932$35,624
Salary rangeBetween $26,000 And $39,000Between $27,000 And $45,000
Highest paying CitySanta Maria, CAWashington, DC
Highest paying stateAlaskaDelaware
Best paying companyLeggett & PlattTIBCO Software
Best paying industryTechnologyManufacturing

Differences between receptionist/billing clerk and billing specialist education

There are a few differences between a receptionist/billing clerk and a billing specialist in terms of educational background:

Receptionist/Billing ClerkBilling Specialist
Most common degreeHigh School Diploma, 31%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Receptionist/billing clerk vs billing specialist demographics

Here are the differences between receptionist/billing clerks' and billing specialists' demographics:

Receptionist/Billing ClerkBilling Specialist
Average age4246
Gender ratioMale, 7.2% Female, 92.8%Male, 12.7% Female, 87.3%
Race ratioBlack or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9%Black or African American, 10.9% Unknown, 4.4% Hispanic or Latino, 19.2% Asian, 7.4% White, 57.3% American Indian and Alaska Native, 0.9%
LGBT Percentage6%7%

Differences between receptionist/billing clerk and billing specialist duties and responsibilities

Receptionist/billing clerk example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Obtain and track all insurance referrals for patients with HMO products.
  • Coordinate in-processing of all patients, to include accurate insurance information and payments are entered correctly into office computer system.
  • Move from SNF billing to HMO outpatient billing and keep a large alpha current.
  • Maintain confidentiality and adherence to HIPAA guidelines.
  • Develop effective billing strategies for Medicaid recipients according to HIPPA rules and regulations.
  • Show more

Billing specialist example responsibilities.

  • Use of QuickBooks to manage vendors' accounts, set up filing system to maintain files and supporting billing documents.
  • Manage the daily correspondence with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Use independent judgment, manage and impart confidential information appropriately per HIPAA regulations and company requirements.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Provide additional information/clarification for insurance claims using knowledge of CPT, ICD-9, and HCPCS codes, as well as modifiers.
  • Assist staff with proper billing for patients, ensure proper coding using ICD-10, ICD-9 and CPT-4 coding.
  • Show more

Receptionist/billing clerk vs billing specialist skills

Common receptionist/billing clerk skills
  • Patients, 25%
  • Data Entry, 11%
  • Customer Service, 9%
  • Telephone Calls, 7%
  • Appointment Scheduling, 6%
  • Front Desk, 5%
Common billing specialist skills
  • Patients, 16%
  • Customer Service, 10%
  • Data Entry, 9%
  • Medical Billing, 7%
  • Medicaid, 6%
  • CPT, 3%

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