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The differences between receptionist/billing clerks and billing specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist/billing clerk and a billing specialist. Additionally, a billing specialist has an average salary of $35,624, which is higher than the $31,932 average annual salary of a receptionist/billing clerk.
The top three skills for a receptionist/billing clerk include patients, data entry and customer service. The most important skills for a billing specialist are patients, customer service, and data entry.
| Receptionist/Billing Clerk | Billing Specialist | |
| Yearly salary | $31,932 | $35,624 |
| Hourly rate | $15.35 | $17.13 |
| Growth rate | - | -3% |
| Number of jobs | 129,530 | 55,205 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 31% | Bachelor's Degree, 31% |
| Average age | 42 | 46 |
| Years of experience | 2 | 2 |
A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.
Billing specialists are accounting or finance employees who are responsible for sending out billing invoices to clients. They calculate charges that their clients have incurred. They then write bills, ensure that all details are correct, and send these out to clients. They also manage payment due dates and ensure that clients are duly reminded of such deadlines. Billing specialists also manage client accounts and ensure that they are paying on time. They help identify clients who have outstanding payables and send out collection notices to them. At times, billing specialists also manage the receipt of payments to manage account records better.
Receptionist/billing clerks and billing specialists have different pay scales, as shown below.
| Receptionist/Billing Clerk | Billing Specialist | |
| Average salary | $31,932 | $35,624 |
| Salary range | Between $26,000 And $39,000 | Between $27,000 And $45,000 |
| Highest paying City | Santa Maria, CA | Washington, DC |
| Highest paying state | Alaska | Delaware |
| Best paying company | Leggett & Platt | TIBCO Software |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a receptionist/billing clerk and a billing specialist in terms of educational background:
| Receptionist/Billing Clerk | Billing Specialist | |
| Most common degree | High School Diploma, 31% | Bachelor's Degree, 31% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between receptionist/billing clerks' and billing specialists' demographics:
| Receptionist/Billing Clerk | Billing Specialist | |
| Average age | 42 | 46 |
| Gender ratio | Male, 7.2% Female, 92.8% | Male, 12.7% Female, 87.3% |
| Race ratio | Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9% | Black or African American, 10.9% Unknown, 4.4% Hispanic or Latino, 19.2% Asian, 7.4% White, 57.3% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 7% |