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The differences between receptionist/billing clerks and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist/billing clerk and a front office clerk. Additionally, a receptionist/billing clerk has an average salary of $31,932, which is higher than the $31,051 average annual salary of a front office clerk.
The top three skills for a receptionist/billing clerk include patients, data entry and customer service. The most important skills for a front office clerk are patients, check-in, and data entry.
| Receptionist/Billing Clerk | Front Office Clerk | |
| Yearly salary | $31,932 | $31,051 |
| Hourly rate | $15.35 | $14.93 |
| Growth rate | - | -5% |
| Number of jobs | 129,530 | 163,789 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 31% | Associate Degree, 28% |
| Average age | 42 | 47 |
| Years of experience | 2 | 2 |
A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.
A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.
Receptionist/billing clerks and front office clerks have different pay scales, as shown below.
| Receptionist/Billing Clerk | Front Office Clerk | |
| Average salary | $31,932 | $31,051 |
| Salary range | Between $26,000 And $39,000 | Between $25,000 And $37,000 |
| Highest paying City | Santa Maria, CA | Minneapolis, MN |
| Highest paying state | Alaska | Alaska |
| Best paying company | Leggett & Platt | Limbach |
| Best paying industry | Technology | Government |
There are a few differences between a receptionist/billing clerk and a front office clerk in terms of educational background:
| Receptionist/Billing Clerk | Front Office Clerk | |
| Most common degree | High School Diploma, 31% | Associate Degree, 28% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between receptionist/billing clerks' and front office clerks' demographics:
| Receptionist/Billing Clerk | Front Office Clerk | |
| Average age | 42 | 47 |
| Gender ratio | Male, 7.2% Female, 92.8% | Male, 13.9% Female, 86.1% |
| Race ratio | Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9% | Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |